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Troubleshooting
Caution! Before troubleshooting, disconnect the power supply. Only a qualified electrician
or competent person must do the troubleshooting that is not in this manual.
Important! There are some sounds during normal use (compressor, refrigerant circulation).
If the malfunction shows again, contact the Service Center.
These data are necessary to help you quickly and correctly. Write the necessary data here,
refer to the rating plate.
Problem
Possible cause
Solution
Appliance dose
not work
Mains plug is not plugged in or is
loose, or product is turn off
Insert mains plug and turn on the
appliance
Fuse has blown or is defective
Check fuse, replace if necessary.
Socket is defective
Mains malfunctions are to be correct-
ed by an electrician.
Appliance
freezes too much
Temperature is set too cold or the
appliance runs at -22' C setting.
Turn the temperature regulator to a
warmer setting temporarily.
The food is not
frozen enough.
Temperature is not properly adjusted.
Please look in the initial Temperature
Setting section.
Door was open for an extended
period.
Open the door only as long as neces-
sary.
A large quantity of warm food was
placed in the appliance within the last
24 hours.
Turn the temperature regulation to a
colder setting temporarily.
The appliance is near a heat source.
Please look in the installation location
section.
Heavy build-up
of frost on the
door seal.
Door seal is not air-tight.
Carefully warm the leaking sections of
the door seal with a hair dryer (on a
cool setting). At the same time shape
the warmed door seal by hand such
that it sits correctly.
Unusual noises
Appliance is not level.
Re-adjust the feet.
The appliance is touching the wall or
other objects.
Move the appliance slightly.
A component, e.g. a pipe, on the rear
of the appliance is touching another
part of the appliance or the wall.
If necessary, carefully bend the com-
ponent out of the way.