scandia HEAT & COOK SCX 501, Owner'S Manual, Page: 16 / 18

TROUBLE SHOOTING
....continued
CHIMNEY FIRE
Chimney fires occur when soot and creosote that have built up in the flue system ignite. If the wood heater is operated properly
and the flue checked and cleaned regularly then chimney fires should not occur. These fires can be very dangerous and must be
avoided. Try to maintain good, hot fires in the wood heater whenever possible and at least once in every firing open the air controls
and allow the wood heater to burn on full for a short while until the entire fire bed is glowing red.
Check your flue system regularly for build-up of soot and creosote and clean as necessary. Chimney fires can be detected by sparks
coming from the top of the chimney, a roaring sound coming from the area of the stove or chimney or vibration in the stove or
chimney. In the event of a chimney fire, close the air controls, evacuate the building and call the fire department. Do not relight
the stove after a chimney fire until the stove and flue have been checked and any necessary repairs have been carried out.
EXCLUSIONS
This Warranty does not apply:
HOW TO MAKE A CLAIM
Any claim under this Warranty must be in writing to our mail address below. It must be sent within the applicable warranty period
and must state:
1. Where the defect is not due to the original design or manufacture of the part (including where the wood heater,
part or accessory has been subject to accident, abuse, alteration, misuse or neglect or has been installed, inspected,
operated or maintained negligently or not in accordance with applicable local laws and regulations and the
manufacturer’s printed instructions, if any)
2. Where the firebricks, top baffle or fibreglass seal have not been replaced after becoming damaged or worn
3. To any accessories or optional parts
4. To any glass, paint, firebrick, fibreglass seal sold or used with the wood heater
5. To any surface rust which may occur in transit, storage or use
1. The model and serial number of the wood heater
2. The place, price and date of purchase
3. Reasonable details of the defect
To obtain replacement or repair under this Warranty, the wood heater must be returned to the original place of purchase
(and collected from there once the replacement or repair is complete) at
your cost . Scandia will not be responsible for any
associated freight, disconnection or re-installation costs (including labour costs). Scandia will only be responsible for transport
of the wood heater from the original place of purchase to Scandia’s premises (and back), and replacement or repair in accordance
with this Warranty.
Head Office
306 South Gippsland Highway
Dandenong South VIC 3175
Australia
Warehouse
Lot 1 Melbourne Cresent,
Seymore VIC 3660
Australia
Scandia Heating (Aust) Pty Ltd
+61 3 5792 2388
www.scandiastoves.com.au
11.
1. Where the defect is not due to the original design or manufacture of the part (including where the wood heater,
part or accessory has been subject to accident, abuse, alteration, misuse or neglect or has been installed, inspected,
operated or maintained negligently or not in accordance with applicable local laws and regulations and the
manufacturer’s printed instructions, if any)
2. Where the firebricks, top baffle or fibreglass seal have not been replaced after becoming damaged or worn
3. To any accessories or optional parts
4. To any glass, paint, firebrick, fibreglass seal sold or used with the wood heater
5. To any surface rust which may occur in transit, storage or use
1. The model and serial number of the wood heater
2. The place, price and date of purchase
3. Reasonable details of the defect
To obtain replacement or repair under this Warranty, the wood heater must be returned to the original place of purchase
(and collected from there once the replacement or repair is complete) at your cost. Scandia will not be responsible for any
associated freight, disconnection or re-installation costs (including labour costs). Scandia will only be responsible for transport
of the wood heater from the original place of purchase to Scandia’s premises (and back), and replacement or repair in accordance
with this Warranty.
REGISTER ONLINE
Register your product warranty online by visiting:
www.scandiastoves.com.au/warranty
Your data will be used by Scandia to provide you
with information about your purchase upon request.
REGISTER BY MAIL
Alternatively, please complete the attached warranty
card within 30 days of installation and return to:
Scandia Heating (Aus) Pty Ltd.
306 South Gippsland Hwy, Dandenong South,
Victoria, Australia, 3175.
REGISTER YOUR PRODUCT
14.
Scandia Heating (Aust) Pty Ltd
+613 5792 2388
www.scandiastoves.com.au
Head Office
306 South Gippsland Highway
Dandenong South VIC 3175
Australia
Warehouse
Lot 1 Melbourne Cresent,
Seymore VIC 3660
Australia
WARRANTY
....continued
EXCLUSIONS
This Warranty does not apply:
HOW TO MAKE A CLAIM
Any claim under this Warranty must be in writing to our mail address below. It must be sent within the applicable warranty period
and must state: