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Warranty conditions for SCAN wood-burning products
All SCAN wood-burning stoves and inserts are made of first-class material and are subject to a strict
quality control, before they leave the factory. However, an error may occur, wherefore we back all
SCAN wood-burning stoves and inserts with an extensive five years limited warranty.
The warranty covers all parts that may require replacement, from a failure that was caused in the
judgement of Krog Iversen & Co. A/S, to be a defect in material or workmanship.
This warranty is given to the first retail purchaser (other than for the purposes of resale) only and is
not transferable. This warranty does not cover damage resulting from other than defects in material or
workmanship.
Specifically this warranty does not cover:
Wearing parts such as fire bricks, ceramic smoke deflector, shaking grate, glass panes, tiles, and
gaskets (other than damages that are visible at the time of delivery)
Defects caused by outher chemical and physical actions during transport, in stock, during the
installation, or later.
Sooting caused by a bad chimney draught, humid wood, or wrong service.
Costs caused by extra heating costs in connection with repair.
Transport costs
Costs in connection with dismounting and mounting of the unit.
The warranty is invalid:
If the installation or service is performed by someone other than an authorized installer, or if the
installation is not in confirmity with installation instructions and/or local fire and building
regulations.
At wrong use of the stove and use of non-allowed fuel (see Instructions for Installation).
If the serial number has been removed or defaced.
If service for defects covered under this warranty is performed by other than an authorized SCAN
dealer or contrary to Krog Iversen & Co. A/S' instructions.
At any change in the original condition of the SCAN-product or its accessories.
This warranty applies only to SCAN-stoves or inserts sold in the country in which it was originally
delivered and only on presentation of the invoice from an authorized SCAN-dealer. The date of
delivery must appear from the invoice.
Settlement of the complaint
The settlement of the complaint is done by the responsible dealer.
Summary of Contents for ANDERSEN 8
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