Savi W430-M User Manual Download Page 3

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Contents

Plantronics Savi User Guide

1 Package Contents and Features .................................

1.1 USB Adapter

............................................................ 4

1.2 Headset

................................................................... 4

2 Set Up .........................................................................

2.1 Connecting USB Adapter to PC

.............................. 6

2.2 Connecting Power Supply to
Charger Base

................................................................. 6

2.3 Docking and Charging Headset

............................... 6

2.4 Fitting Headset

........................................................ 7

3 Using Your Headset System with
Microsoft Lync/Office Communicator .........................

Powering Up Headset

.................................................... 8

Placing, Answering and Ending Calls with
Microsoft Lync/Office Communicator

............................ 8

4 Listening to Other PC Audio

........................................... 9

5 System Information

........................................................ 10

USB Adapter Indicator Light

........................................ 10

Muting a Headset Call

................................................. 10

Subscribing a Master Headset

.................................... 11

Conferencing In Up to Three Additional Headsets

...... 11

Switching Between Wideband and Narrowband
Audio

............................................................................ 11

Setting the Range

........................................................ 11

Ending Subscription

.................................................... 11

Placing the Headset in Sleep Mode

............................ 11

Talk Time

...................................................................... 12

Headset Button Functions

........................................... 12

Headset Indicator Light

............................................... 12

Toggling On/Off Headset In-Use Indicator Light

......... 12

Headset Tones

............................................................. 12

Out of Range Warning

................................................. 12

Low Battery Warning

................................................... 12

Mute Warning

.............................................................. 12

6 Plantronics Software Platform ...................................

Softphone Support

.................................................

Plantronics Update Manager

....................................... 13

Plantronics Control Panel

........................................

Battery Life

............................................................

Devices Tab

................................................................. 14

Applications Tab

.....................................................

Preferences Tab

......................................................

About Tab

..............................................................

Help for Device Settings - USB Adapter

..................... 17

Help for Device Settings - Advanced

.......................... 17

7 Troubleshooting and Common Questions .................

Summary of Contents for W430-M

Page 1: ...Savi W430 M Wireless Headset System User Guide TM ...

Page 2: ...nstallation or use of the product The enclosed DECT 6 0 wireless product uses restricted wireless radio frequencies which vary by country DECT 6 0 devices are generally authorized for use in The Americas Use of this DECT 6 0 product in unauthorized countries is a violation of law may disrupt telecommunications networks and devices and can subject you to fines and penalties by regulatory agencies F...

Page 3: ...10 Subscribing a Master Headset 11 Conferencing In Up to Three Additional Headsets 11 Switching Between Wideband and Narrowband Audio 11 Setting the Range 11 Ending Subscription 11 Placing the Headset in Sleep Mode 11 Talk Time 12 Headset Button Functions 12 Headset Indicator Light 12 Toggling On Off Headset In Use Indicator Light 12 Headset Tones 12 Out of Range Warning 12 Low Battery Warning 12 ...

Page 4: ... User Guide 4 1 1 Savi W430 M USB Adapter and Charger USB Adapter 1 Package Contents and Features USB Charging Cable Base Power Supply Charger Base 1 2 Savi WH210 Headset Extra Eartips Headset with Pre Installed Eartip ...

Page 5: ...s Savi User Guide 5 Savi USB Adapter Features Savi WH210 Headset Features Subscription Button Indicator Light Indicator Light Microphone Call Control Button Volume Down Button also controls mute Volume Up Button ...

Page 6: ...according to the number of other devices drawing power from the PC s USB port s 2 Set Up 2 1 Connecting USB Adapter to PC 1 Insert the USB adapter into USB Port on PC The indicator light on the USB adapter will be solid red to indicate the USB adapter is powered on and will turn solid green when it finds the headset NOTE The headset may have to be charged before the USB adapter can find it 2 The U...

Page 7: ...lign eartip tabs with notches in headset Push in firmly and twist COUNTER clockwise 3 Slide the headset over and behind your ear then press gently toward your ear 4 Rotate the microphone boom until it is pointed toward your mouth 5 The headset can be converted for wearing on left ear as follows a Rotate the microphone boom up b Turn microphone boom around c Rotate microphone boom down note When in...

Page 8: ...eadset Short press call control button on headset Consult Microsoft Lync Office Communicator Help for more information on how to place a call Note You can also answer calls directly from Microsoft Lync Office Communicator by clicking on the Call Alert that appears on your PC screen In this case the call will be directed to the default speakerphone which may not be your headset Consult Microsoft Ly...

Page 9: ... the PC audio you are trying to listen to is being routed to your Savi W430 M device 1 Go to Control Panel and open Sounds and Audio Devices 2 In the Audio tab select your Savi 430 M under Sound Playback 3 Launch the application that contains the PC audio and hit play ...

Page 10: ...talk mode Flashes green Headset is muted Flashes red Incoming call Flashes red and yellow Adapter and headset subscribing Flashes red and green Headset subscribed no activity Solid green Powered on headset not subscribed Solid red USB adapter is in conference mode subscription Flashes green and yellow On a conference call with one or more guest headsets subscribed Flashes yellow Volume Down Button...

Page 11: ...e call If you do not press the call control button within five seconds the request to join the call is rejected and the guest will hear an error tone in their headset 5 Guests may leave the conference call by pressing their call control button When they do you will hear a single tone in the master headset as each guest leaves the call To see how many headsets are subscribed to the adapter refer to...

Page 12: ...w Battery Warning If you are on a call you will hear a repeating single low tone every 15 seconds indicating the battery is low You should recharge the headset immediately If you are not on a call and press the call control button you will hear three lows tones indicating the battery is low You should recharge the headset immediately Mute Warning When mute is activated you will hear three high ton...

Page 13: ...s Options Advanced Advanced Settings Manage Other Programs Access setting Plantronics Update Manager All required software for Savi W430 M can be remotely updated when updates are available Start Plantronics Update Manager from Windows Start Programs menu to change settings such as automatic or manual check for updates Check for Updates Automatically By enabling this check box you will activate a ...

Page 14: ...Mute Tone Standard Low Off Standard Ringtone Sound 1 Sound 2 Sound 3 Sound 2 PC Volume Standard Low Off Standard System Tones Standard Low Off Standard Second Inbound Call Ring Continuously Ring Once Ignore Ring Continuously Device Settings Headset Device Settings USB Adapter Feature Settings Default General Range High Med Low High Auto Answer Selected Not selected Not selected Audio PC Audio Band...

Page 15: ...n the device 2 In order to lock unlock some parameter go to the USB Adapter or the Advanced tabs of Device Settings and enter the password that you stored in the device 3 Select your settings from the USB Adapter Advanced settings page and lock unlock each feature as desired Change Password 1 You can always change the old password to a new one in the Change Password section If a password is not st...

Page 16: ...ync Office Communicator will sit idle Microsoft Lync Office Communicator Dial tone Enabled can be set selected or not selected Microsoft Lync Office Communicator Certified product Default Setting Selected Standard product Default Setting Not selected Audio Sensing Enabled Audio Sensing is a special feature supported by Plantronics wireless devices that can detect an audio signal at the USB port an...

Page 17: ...d Assumes use of a softphone that is supported by Plantronics software Anti Startle Anti startle provides advanced hearing protection against sudden loud sounds When Anti startle is set to ON the system identifies and eliminates sudden loud sounds and rapidly reduces them to a comfortable level When Anti startle is set to OFF the headset caps sound levels at 118 dBA to protect your hearing Off G61...

Page 18: ...ing Microsoft Lync Office Communicator The sound is distorted or I hear an echo in the headset Reduce speaking and or listening volume on the PC using Microsoft Lync Office Communicator Point microphone towards your chin If the distortion is still present lower the volume on the headset using the volume down button Talk time performance is significantly degraded even after a full recharge Battery ...

Page 19: ...30 M and Sound Innovation are trademarks or registered trademarks of Plantronics Inc Microsoft Windows and Vista are trademarks or registered trademarks of Microsoft Corporation Skype is a trademark of Skype Limited or other related Skype companies Patents US 5 210 791 D539 266 D535 980 D589031 China ZL 200630123311 3 ZL 200630123312 8 CN301013095D EM 000543798 0001 000543798 0002 000873823 0002 T...

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