LIMITED
PRORATED
WARRANTY
Next Step Products LLC and its wholly owned subsidiaries and divisions (herein referred to as “the Company”),
warranties its products, excluding lamps, to be free from defects in material and/or workmanship, under normal
condition, use and service, for a period of
Five
(
5
) years from the original invoice
date.
During the first two (2) years
100% coverage on all parts, 3rd (3) year all warranty parts will be replaced a
t
35% of the then current List Price of such
part and in years Four & Five (4&5) all warranty parts wil be replaced at 50% of the then current List price of such part.
This specific warranty is for parts only and specifically excludes all labor charges associated with warranty items.
TERMS AND CONDITIONS:
This
warranty
only
applies
when
the
Company’s
products
are
properly
wired
and
installed
together
as
a
system;
and
operated
within
the
electrical
values
shown
on
the
Company’s
specifi
c
atio
n
sheets;
used
in
lighting
equipment
designed
and
approved
for
the
application
and
environmental
conditions
(temperature,
humidity)
within
the
normal
specifie
d
operating
range
of
the
system.
This
warranty
does
not
apply
to
any
abnormal
use
in
violation
of
any
applicable
standard,
code
or
instructions
for
use
in
installations
including
those
contained
in
the
latest
National
Electrical
Code
(NEC),
the
Standards
for
Safety
of
Underwriters
Laboratory,
Inc.
(UL),
Standards
for
the
American
National
Standards
Institute
(ANSI),
in
Canada,
the
Canadian
Standards
Association
(
CSA
),
Europe
(CE),
Australia
(C-
Tick).
This
warranty
will
not
apply
in
the
event
of
conditions
demonstrating
abnormal
use
or
stress,
including
under/over
voltage
conditions,
excessive
switching
cycles,
excessive
operating
hours,
alterations,
accident,
theft,
misuse,
abuse
and
damaged
caused
by
negligent
installation,
improper
maintenance
or
where
adequate
care
has
not
been
taken
to
prevent
damage
to
the
lighting
system.
Replacement
of
the
Company’s
product
components
with
any
other
manufacturer
will
void
the
entire
warranty.
WARRANTY SERVICE CLAIMS:
The
Company
must
issue
a
Return
Material
Authorization
(RMA)
number
for
all
requests
for
warranty
review.
To
expedite
service,
please
contact
the
Company’s
Customer
Representative
where
you
purchased
the
product.
If
you
are
unsure
whether
a
situation
exists
that
is
covered
by
this
warranty,
please
contact
the
Company’s
customer
service
department
from the company or division where you purchased the product for assistance. In the event of a defect in material or
workmanship
during
the
warranty
period,
the
Company
will
repair
or
replace
(at
its
own
discretion)
its
products
under
the conditions of the warranty.
A
complete
list
of
the
Company’s
brands
and
their
warranty
service
contact
information
can
be
found
at
the
end
the
warranty.
RETURN OF DEFECTIVE PRODUCT:
After
contacting
the
proper
company
or
division
and
receiving
the
RMA#,
the
purchaser
/
user
shall
promptly
return
the
product
after
receiving
instructions
regarding
if,
when
and
where
to
ship
product.
Product
must
be
returned
within
30
days
of
receiving
RMA#.
Shipping
box
must
be
clearly
marked
with
RMA#.
Failure
to
follow
this
procedure
shall
void
this
warranty.
The
company
will
cover
expenses
for
material
but
will
not
cover
shipping
costs.
Products
returned
without
an
RMA#
will
be
refused
and
returned
to
sender
at
the
senders
expense.
REPLACEMENT
OF
PRODUCT,
LIMITS
OF
LIABILITY:
The foregoing shall constitute the exclusive remedy of the purchaser and the sole liability of Next Step Products LLC
and its wholly-owned subsidiaries and divisions regarding its products and component warranty. NO WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS MADE OR IS TO BE IMPLIED. In no event shall
Next Step Products LLC or its wholly-owned subsidiaries or divisions be liable for any other costs or damages
includi
ng
labor charges, lost
profits
or revenues, incidental, special or consequential damages. The Company reserves the right
to examine all failed products and components to determine the cause of failure and patterns of usage and reserves
the
right to be the sole judge as to whether any product or component is defective and covered under this warranty.
THIS WARRANTY IS ONLY TO THE ORIGNAL PURCHASER OF PRODUCT AND DOES NOT TRANSFER.
November
1, 201
2
A Division of Next Step Products
9400
SOUTHRIDGE
PARK
COURT
SUITE
200
ORLANDO,
FLORIDA
32819
USA
Tel:
407.855.5630
Fax:
407.210.8679
nextstepproduct.com
