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TROUBLESHOOTING 

SYMPTOM 

POSSIBLE CAUSE 

SUGGESTED REMEDY 

Burners won’t light 

Gas supply off 

Check main / unit gas valves 

Air in lines 

Turn gas valve on. Attempt to

 

light pilot every 15 sec. 

Pilot valve not lit 

Turn off gas - allow unit to

 

vent for 5 minutes. Turn gas

 

back on and light pilot 

Front or rear burner

 

won’t light 

Control not on 

Turn temperature control to ON

 

Set to desired setting when lit 

Water in burner 

Remove burner and dry

 

thoroughly 

Damaged temperature control,

 

Burner or other internal

 

component 

Contact manufacturer for repairs 

Pilot will not light 

Gas supply off 

Check main / unit gas valves 

Air in lines 

Turn pilot valve on. Attempt to

 

light pilot every 15 sec. 

Pilot valve not on 

Turn pilot valve on / adjust 

Burner not hot enough 

Temperature control not set 

Adjust for desired temperature 

Shutter or nozzle out of

 

adjustment 

Contact qualified technician for

 

adjustment 

Damaged temperature control,

 

burner or other internal

 

component 

Contact manufacturer for repairs 

 

NOTE: There are no user 

serviceable components in the

 

burner assemblies or in the control

 

valves. In all cases of damage 
or malfunction, 

contact your manufacturer for 
repairs. 

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Summary of Contents for ESHP-2

Page 1: ...e Instructions to be followed in the event the user smells gas fumes must be posted in a prominent location in the installed kitchen area The information shall be obtained from a local gas supplier WA...

Page 2: ...f this price list does not constitute an agree ment or offer to sell product to the possessor Prices are subject to change without notice Prices do not include sales tax All prices are in U S dollars...

Page 3: ...Manufacturer cannot assume liability for damage or loss incurred in transit We will however at your request supply you with the necessary documents to support your claim TABLE OF CONTENTS WARRANTY Pag...

Page 4: ...pliance conforms to NSF Standard 4 for sanitation only if installed in accordance with the supplied Installation Instructions and maintained according to the instructions in this manual This appliance...

Page 5: ...before use Burner and grate surfaces will be very hot when in use Contact will cause severe injury This appliance must be operated with the supplied 4 legs properly installed Do not operate this appl...

Page 6: ...ilation air will not be obstructed For servicing manufacturer recommends 6 clearance from rear of the appliance to wall Install adjustable legs one on each corner of the appliance in the holes provide...

Page 7: ...gas supply line used to connect the hotplate to the gas supply system must be black iron pipe or other material as approved by local ordinance for gas piping 2 Gas supply piping must be inside 3 4 dia...

Page 8: ...d between the gas supply piping and the gas pressure regulator It is the responsibility of the gas piping installer to identify the code requirement for a shut off valve Shut off valves moisture trap...

Page 9: ...BURNER FLAME Remove all burner control knobs then remove the front panel Turn an individual burner on The right knob controls the frontburner the left knob controls the rear burner Loosen the locking...

Page 10: ...re lighting the pilot light smell all around the appliance area for gas Be sure to smell near floor level because some gas is heavier than air and will settle to the floor For initial startup and any...

Page 11: ...trol knob to the desired position The setting can be readjusted at any time Cooking Recommendations Save energy by turning the temperature control knob OFF any time the hotplate is not in use Gas burn...

Page 12: ...ate cabinet with a clean soft cloth or sponge moistened with clean warm water Dry cabinet by wiping with a clean soft dry cloth Examine burners to be sure the air shutters are in their proper position...

Page 13: ...CLEANING INSTRUCTIONS Continued CLEANING INSTRUCTIONS Continued Page 12...

Page 14: ...internal component Contact manufacturer for repairs Pilot will not light Gas supply off Check main unit gas valves Air in lines Turn pilot valve on Attempt to light pilot every 15 sec Pilot valve not...

Page 15: ...information available if calling for service RESTAURANT______________________________ LOCATION _______________ INSTALLATION DATE _________________________ TECHNICIAN______________ SERVICE COMPANY ____...

Page 16: ...Page 15...

Page 17: ...Page 16...

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