Have you cleared your app cache?
Press on your remote and scroll to Settings at the top right of the screen.
Locate Apps in the menu and find the
max
TV Stream
app. Select Clear
Cache and press
OK
. If the problem persists, you can also clear data
and force stop the app within this menu. You’ll need to log back into the
max
TV Stream
app once this is done.
Do you have any notifications?
At the top of your screen you may have notifications alerting you of issues
with your service such as required app updates, internet connection issues
or low batteries in your remote.
Have you restarted your media box?
Press on your remote control and scroll to Settings at the top of the screen.
Locate Device Preferences and then select About. Scroll down to Reboot and
press
OK
. Or you can restart your media box by unplugging the power cable for
30 seconds and reconnecting it.
If you’re having a problem with the maxTV Stream app.
SAS191039BC_MaxTVStream_SetupGuide_17x19cm_REV1_x1a.pdf 7 2021-07-23 2:09 PM
