9
Troubleshooting Guide
Problem
Causes
Solution
No segments appear
– No AC power available
– Check the AC power supply
on the weight display
The display shows “
L
”
– The load plate is not in place
– Position the load plate
The display shows “
H
”
– The load on the pan exceeds
– Unload the scale
the scale’s capacity
The weight readout
– Unstable ambient conditions
– Set up the scale in another area
changes constantly
– Too much vibration or the
– adapt the scale to the particular
scale is exposed to a draft
weighing environment
The weight readout
– Scale not adjusted
–- Adjust scale
is obviously wrong
– The scale was not tared
Tare/zero before weighing
(zeroed) before weighing
Storage and Shipping Conditions
Storage temperature: – 40 to + 70°C/ – 40 to +158°F
Read and follow the instructions given in the section entitled “Safety Inspection.”If you need to return this
equipment, disconnect all cables before shipping to prevent damage. Remove any splashes or spill of
paint. Please enclose a description of the equipment failures/faults.
C
Marking
Note:
G
The seal marking affixed to the equipment indicates that the equipment may be opened and serviced
only by technicians authorized by Sartorius to ensure proper functioning and safe operation of this
equipment. Otherwise, you will invalidate the warranty.
The equipment meets the requirements of the following Council Directives:
89/336/EEC “Electromagnetic Compatibility (EMC)”
Applicable European Standards:
Limitation of emissions:
EN 50081-1
Residential, commercial and light industry
EN 50081-2
Industrial environment
Defined immunity to interference: EN 50082-1
Residential, commercial and light industry
EN 50082-2
Industrial environment
Note:
The operator shall be responsible for any modifications to Sartorius equipment and for any connections of
cables or equipment not supplied by Sartorius and must check and, if necessary, correct these
modifications and connections. On request, Sartorius will provide information on the minimum operating
specifications (in accordance with the Standards listed above for defined immunity to interference).
