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9
Troubleshooting
The work and instructions for
“Troubleshooting” described in
these operating instructions are
explained in such a way that they
can be understood and carried out
by trained workers and qualified
technicians (see Definition in
Chapter 3.3 “Safety Precautions”)
in
– Electrical|Electronics
– Mechanical|Maintenance
This personal must be provided
with the appropriate tools and
testing devices. In particular, when
maintenance and repair work is
being carried out, the shutdown
procedures (see Chapter 4.4)
must be carried out under all
circumstances. If the measures
listed do not succeed, please
contact the Sartorius Stedim Bio-
tech GmbH.
9.1
Troubleshooting
Whenever errors occur, they appear
on the display. Proceed as prompt-
ed by the menu guidance and
observe the following instructions:
The current procedure contin-
ues after confirmation. The user
is prompted with the following
instructions:
– The current procedure has been
stopped. A user decision is required
and must be confirmed before
Sartocheck
®
3 plus continues to
carry out or cancels the procedure.
– The current procedure has been
cancelled. The user receives the
error code “Enter elimination note”
or the prompt to inform Sartorius
Stedim Biotech Service.
If it becomes necessary to contact
Sartorius Stedim Biotech Service,
please have the following informa-
tion ready:
– Serial number
(see the back panel of Sartocheck
®
3 plus test print out with header
display)
– Version
(see header display)
– The four-digit error code
!