WARRANTY OVERVIEW
Carvaan comes with a 1 year Warranty on all
parts, excluding accessories. This includes
servicing/ repair or replacement of damaged
parts.
The warranty does not apply and does not cover
the following:
• Liability for loss of data/content loaded in
the product due to misuse or tampering.
• Damage caused due to force majeure
events; events caused by fire, water, electrical
disturbances etc.; events beyond the control of
Saregama; acts of negligence or mishandling;
usage for commercial, business, industrial,
educational or rental purposes
WARRANTY TYPE
Home service and carry in warranty are
provided.
Home service warranty requires customers to
have a technician visit their home and service
the product. This type of warranty can be
availed by customers living in locations where
there is an authorized service center. The list of
authorized service centers is available on
www.saregama.com/carvaan/telugu/customer-
service
Carry-in Warranty service requires that the
Product be brought by the Customer, at his/her
sole cost and responsibility, to the Authorized
Dealers along with the original invoice.
Once the Product is serviced/ repaired/
replaced, the Customer shall be responsible to
pick-up the Product from the concerned
Authorized Dealer.
SAFETY HANDLING
1. CARE FOR PRODUCT
a. Keep Carvaan away from dust and excessive
heat (heat registers, stoves etc.)
b. Prevent spillage of water or any other liquid
as this can cause failure of Carvaan or could
prove to be a potential fire hazard
c. Clean the unit with a dry cloth only
d. Do not walk on or pinch the power cord
close to the plug
e. Do not immerse Carvaan or the remote into
water
f. Remove the remote battery when it is not
used for longer duration
g. Do not mix different brands or types of
batteries in the remote
2. CARE FOR BATTERY
a. Do not expose the battery to heat
sources greater than 60°C
b. Recycle or dispose the battery when
essential. Please ensure proper battery
handling and disposal methods
c. Do not subject the battery pack to a
mechanical shock
d. In the event of a battery leak, do not allow
the liquid to come in contact with the skin or
eyes. If contact has been made, wash the
affected area with water and seek medical
advice
e. For prolonging battery life, avoid
discharging the battery completely
f. To ensure optimum battery condition, the unit
should be charged for atleast 4 to 5 hours, once a
month.
Note: if the unit is unused for a month or more, battery will
get completely discharged
3. OTHERS
a. Use attachments/accessories as specified
by the manufacturer
b. Please contact an authorized service
center for any repair/ servicing requirements
or call the toll free no. 1800-102-7799
Waste electrical products should not be
disposed of with household waste. Please
follow disposal and recycling instructions
issued by the concerned local authority.
