6
Trouble Shooting
Problem
Cause
Solution
W
ater does not flow from
the tap
1.
IR sensing range is too short
Alter the sensing range (refer to
Activation and maintenance
senction)
2.
Pressures are not within the tolerance of the
solenoid valve
Check pressures and put additional
devices in place to
ensure the pressure
is between 0.5-8Bar
3.
Debris or scale is blocking the solenoid
Remove the soleno
id valve from the control box, access the
integral components
by removing the 4 screws. Flush the
body through with clean running water
, ensure the pin hole
on the diaphragm is free from scale and re-assemble.
4.
IR Sensor is blocked or dirty
Clean the sensor with a soft
dry cloth. Please note:
The
sensor will automatically cut of
f after 1 min if there is
continual use
A red LED keeps flashing
within the sensor
1.
Battery or power has been disconnected
Check power source, power cable and replace the 4 x
AA
batteries in the control box
W
ater flow diminish
es
1.
Aerator on tap spout us clogged
Remove, rinse unde
r clean running water and re-assemble
W
ater continually runs from
the tap
1.
Pressures are not within the tolerance of the solenoid
valve
Check pressures and put additional
devices in place to
ensure the pressure
is between 0.5-8.0 Bar
2.
Debris or scale is blocking the solenoid
Remove the soleno
id valve from the control box; access the
integral parts
by removing the screws and flush the body
through with clean running
water ensure the pin hole on the
diaphragm
is free from scale and re-assemble.
3.
IR Sensor is picking up reflections from a mirror or light
Remove the object which is causing the reflection
4.
IR Sensor is blocked or dirty
Clean the sensor with a soft
dry cloth. Please note:
The
sensor will automatically cut of
f after 1 min if there is
continual use