Helpful Hints (Problems and Solutions)
15
Before calling for assistance, please check the condition that most closely resembles your problem in the
following chart, then try the solutions for that condition. Visit our Web site at
www.sanyoctv.com
or call toll free 1-800-877-5032.
Problem:
Check these Conditions:
Try these Solutions:
Press
POWER
key.
The sleep timer may have been set.
Unplug TV momentarily.
Adjust antenna.
Try a different channel.
Press
RESET
key.
Turn off Mixer, Drill, Blender, etc.
Press
RESET
key twice.
Switch OFF Captions (see page 12).
Try a different channel.
Adjust antenna.
Press
RESET
key twice.
Press
INPUT
key.
Switch on external equipment.
Set DVD component output to interlaced.
Try a different channel.
Adjust Volume.
Press
RESET
key twice.
Select
Stereo
from Audio on-screen
menu.
Select
SAP
from Audio on-screen menu.
Select
Cable
from Antenna on-screen
menu; then start CH. (channel) Search
using the menu.
Select
VHF/UHF
from Antenna on-screen
menu; then start CH. (channel) Search
using the menu.
Select
CH. Scan Memory
and manually add
channels or start CH. (channel) search.
Press
RESET
key to clear setting.
Set V-Guide to OFF or press
RESET
key.
Select
Caption1
or
Caption2
(see page 12).
Reselect menu language choice using the
on-screen menu or press
RESET
key.
Replace batteries.
Aim remote control at front of TV.
TV turns off
automatically.
No picture, poor
picture, or wavy lines
in picture.
Black box on screen.
Poor color or
no color.
Blue Screen with
Video1, Video2, or
Component2 displayed.
No sound, poor sound.
No sound on some
channels.
No TV stereo sound.
No TV SAP sound
No Cable channels
above number 13.
No UHF channels,
VHF OK.
Cannot select or scan
some channels.
No Captioning.
Menu System words
seem misspelled
Remote Control
will not work TV.
Cabinet makes
popping sound.
Check signal (Cable/Ant.) connection.
Power surge protection feature.
Check antenna connections.
May be station trouble.
Brightness or Contrast misadjusted.
Possible interference from household
appliance.
Caption Text Mode without display
information.
Check if program is in color.
Check antenna connections.
Color or Tint misadjusted.
May be station trouble.
Check Audio / Video connections.
Check external equipment connections.
Check DVD setting.
May be station trouble.
May be MUTE function.
Check Audio / Video connections.
Check if station is broadcasting a true MTS
stereo signal.
Check if station is broadcasting a SAP signal.
Cable Channel Indicator
C
should appear
next to channel number.
Cable Channel Indicator
C
should
not
appear next to channel number.
Channel may be removed from memory.
Check antenna connections.
V-Guide is set to block
programming (see pages 13 ~ 14).
Check if station is broadcasting a Closed-
Caption signal. Select another channel.
May be a different language is selected.
Check batteries; see if TV is plugged in.
This is a normal condition during warm-up
and cool down of the plastic cabinet parts.
Helpful Hints (Problems/Solutions)
