Deposits.
If we require a deposit for you to establish or keep Services, we will hold
the deposit as partial guarantee of payment for Services. We may change the
deposit amount at any time to reflect revised estimated monthly charges based
upon your usage. A deposit may not be used to pay any invoice (unless it is used to
pay a final invoice) or delay payment. The deposit amount, the length of time we
hold the deposit and changes to the deposit amount are determined based on your
credit and payment history. The rate of interest, if any, on the deposit is subject to
change. We may mix deposits with our other funds. If Services are terminated for
any reason, we may, without notice to you, apply your deposit toward payment of
outstanding charges and return any excess to you at your last known address within
75 days after termination of Services. If the U.S. Postal Service cannot deliver the
money to you and returns it to us, we will hold it for you for one year from the date
of return and, during that period, we may charge a servicing fee against the deposit
balance. Any money held during this one-year period will not accrue interest for
your benefit. You forfeit any portion of the money left after the one-year period.
Wireless Web and Voice Portal Services.
Wireless Web Services are part of the
Services that can be obtained through Sprint. Wireless Web Services are not
available in all markets or while roaming off the Sprint Nationwide PCS Network.
Use of Wireless Web Services requires an Internet-ready PCS Phone or certain
other equipment (or both) and is subject to any memory, storage or other limitation
in the phone or other equipment. Wireless Web Services are not available on
PCS Vision phones or devices. The Caller ID blocking feature is not available when
using Wireless Web Services. Any use of Wireless Web Services deducts from your
Service Plan minutes. For data calls (including Wireless Web and Voice Portal calls)
that are attempted, but not completed, you are charged for the time during which
the network attempts to connect the call. You are charged for time spent
connected to the Wireless Web or Voice Portal, including time spent browsing on
the Internet or Voice Portal and reviewing or scrolling through Internet
information on-line while still connected to the Sprint Nationwide PCS Network.
Not all Internet sites can be accessed and you may receive an error message if you
attempt to access a site that cannot be accessed through Wireless Web Services.
You are also charged for Wireless Web connections to review your PCS account
information. Wireless Web Services are not available with all Service Plans. Sprint is
not responsible for any opinions, advice, statements, services or other information
provided by third-parties and accessible through Wireless Web Services or Voice
Portal Services. Neither Sprint nor its vendors or licensors guarantees the accuracy,
completeness or usefulness of information that is obtained through the Wireless
Web Services or Voice Portal Services. You are responsible for evaluating such
content.
Terms and Conditions & Warranty Information
163
Late Payment Charges.
Payment is past due if we do not receive it by the due date
shown on your invoice. Any payment for Services and equipment not made when
due accrues late charges until paid at the rate of 5% per month or at the highest rate
allowed by law. Acceptance of late or partial payments (even if marked "paid in
full") does not waive our right to collect all amounts that you owe us. If your Service
has been suspended due to non-payment, you may be charged a reactivation fee.
Disputed Charges.
You must raise any dispute that you have about any charges
invoiced to you within 15 days of the date of the invoice or you have accepted the
invoice. You may notify us of any dispute by notifying PCS Customer Service
Solutions. Calls to our sales or general business offices are not notice of a dispute. If
disputed invoice procedures are described on the invoice, you must follow them.
Account Spending Limit.
If we agree to provide Services to you on an Account
Spending Limit basis, we will tell you your Account Spending Limit before we start
Services to your Number, or as reasonably practicable after the limit is imposed. If
we require a deposit for you to establish or keep Services on an Account Spending
Limit basis, we will hold the deposit as partial guarantee of payment for Services
(see Deposits). Charges for Services accrue against your Account Spending Limit as
they are incurred. We may charge an initial ASL start up fee. We may charge a
monthly ASL service fee, in addition to your recurring monthly service charge. We
may suspend Services to your Number without prior notice to you when your
account balance reaches your Account Spending Limit. Services are restored when
you have paid any past due balance and pay a specified minimum amount to reduce
your account balance below your Account Spending Limit. We may change this
minimum amount at any time upon notice to you. You may pay any past due
balance and the minimum amount by any method authorized by Sprint. Contact
PCS Customer Service Solutions for information about authorized methods of
making these payments. We may charge you a fee for calls that involve our live
customer care services. If we provide Services to you on an Account Spending
Limit basis, Services and coverage may be limited in certain ways. You must pay all
charges for Services even if they exceed the amount of your Account Spending
Limit.
Clear Pay.
If we agree to provide Services to you as a Clear Pay customer, we may
suspend Services to your Number without prior notice to you immediately when
your bill becomes past due. Even if your bill is not past due, we may suspend
services if your unpaid usage exceeds $125 or another amount to be determined by
your past credit or usage history. If we require a deposit for you to establish or keep
Services as a Clear Pay customer, we will hold the deposit as partial guarantee of
payment for Services (see Deposits, below). Contact PCS Customer Service
Solutions for information about authorized methods of making these payments. We
may charge you a fee for calls that involve our live customer care services. If we
provide Services to you on as a Clear Pay basis, Services and coverage may be
limited in certain ways. You must pay all charges for Services whether or not your
Services are suspended or terminated.
162
Terms and Conditions & Warranty Information
