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Warranty for use in Japan: 1 year 
Warranty for use Overseas: 1 year 

Warranty for use in North America: 3 years* 

* Valid only when the UPS is purchased from a vendor recognized by SANYO DENKI. 

 

 

1.  In the above areas, this product is warranted for the specified periods against electrical failures due 

to materials or workmanship. 

2.  Free repair or replacement by a product with equivalent functions will be made when it is 

determined that failure has occurred because of defects in materials or workmanship.   

3.  This warranty is void in the event of any modification or change to the product supplied by SANYO 

DENKI.  

4.  This warranty is void in the event of any improper use of the product supplied by SANYO DENKI, or 

failure to use the product as specified in this Instruction Manual. 

5.  This warranty does not apply when the product is used aboard a ship or in another area subject to 

vibrations. 

6.  This warranty does not apply when the product is operated under extraordinary conditions, for 

example periodic complete discharge of the batteries. 

7.  This warranty is void in the event that the product supplied by SANYO DENKI is installed in an 

inappropriate location.   

8.  This warranty does not apply to failures due to accidents, improper use, or use for other than the 

product's intended use.   

9.  This warranty does not apply to defects or damages arising from fire, earthquake, storm or flood 

disaster, lightning or other natural disasters including pollution, salt disaster, gas disaster (chloride 

gas), non-standard voltage or incorrect power sources other than those specified. 

10. This warranty does not apply to defects or damages arising from mishandling, such as during 

transportation, relocation or dropping of the UPS by the customer after purchase. 

11. SANYO DENKI reserves the right to determine whether damage to a load device connected to this 

product is due to faulty operation by this product. (In the event of any such claim, the affected load 

device must be sent to SANYO DENKI for inspection.) * 

12. Warranties for devices other than the product supplied by SANYO DENKI shall be the warranties 

provided by the manufacturers of those devices. * 

13. SANYO DENKI provides no warranty for products made by other manufacturers used or composed 

in the products manufactured by SANYO DENKI. * 

14. This warranty applies to the product specified by SANYO DENKI. It does not apply to any other 

device.  

15. SANYO DENKI disclaims all responsibility for damage to load device software, loss of data, lost 

profits, and lost opportunities. 

16. This warranty does not apply to medical or industrial devices connected to this product.   

 

Summary of Contents for SANUPS E11A102 Series

Page 1: ...Instruction Manual 100V Model 1kVA 1 5kVA 2kVA 3kVA Uninterruptible Power Supply M0010662 ...

Page 2: ... 2 Safety Precautions 2 3 For Proper Operation 6 3 1 UPS Input Power Supply 6 3 2 Installation Precautions 6 3 3 Usage Precautions 7 4 Checking the Contents of the Package 8 5 External Dimensions and Part Names 9 5 1 Front and Back Panels of UPS 9 5 2 Control Panel and Indicators 11 5 3 External Interfaces 12 6 Installation 13 6 1 Installation Environment Check 13 6 2 Installation Space Check 13 6...

Page 3: ...と電波妨害を引き起こすことがあります この場合には使用者が適切な対策を講ずるよう要求されることがあります VCCI A Translation This is a Class A product based on the standard of the VCCI Council If this equipment is used in a domestic environment radio interference may occur in which case the user may be required to take corrective actions VCCI A E11A102 and E11A152 comply with EN62040 2 Category C2 Warning This is a category C2 UPS product In a resid...

Page 4: ...e pages 42 to 43 Check the default value of the user setting pages 22 31 and 32 When the default settings do not match with your environment or requirements Change the user setting User settings Guide Perform the power outage simulation test pages 24 to 25 Connect the load devices page 26 Start up the UPS page 27 Turn the load device power on page 28 When not using the power management software Ch...

Page 5: ...AUTION Denotes hazards which COULD cause bodily injury and product or property damage as a result incorrect operation Additionally even those hazards denoted by CAUTION could lead to a serious accident so the instructions should be strictly followed The following labels indicate particularly important instructions which must be carefully followed The graphic symbols indicate prohibited and mandato...

Page 6: ... the UPS rises which could cause battery deterioration resulting in a fire For maintenance the UPS requires at least 1 m 40 inches space at the front and 50 cm 20 inches at the back The space around the UPS must be ventilated Unless the ventilation airflow is maintained gas produced by battery charging could result in rupture or explosion of the case Install the UPS on a stable surface capable of ...

Page 7: ...ry parts exchange and repair can result in electric shock and damage to the UPS when performed by anyone other than qualified service personnel All such repairs and modifications will void the warranty CAUTION The following table shows the UPS states resulting from operation of the INV ON STAND BY switche and MAIN SW or MAIN MCCB breaker Check the indicators before and after operating Do not touch...

Page 8: ...electric shock Do not attempt to open or disassemble batteries The electrolyte is harmful to the skin and eyes The battery contains diluted sulfuric acid which is extremely toxic If a battery leaks take appropriate measures to prevent any battery fluid contacting your skin or clothing Diluted sulfuric acid may cause blindness if it gets into the eye may burn skin upon contact It is electrically co...

Page 9: ...in the User Settings Guide to change the setting The factory default setting is 3 4 Protect branch circuits by using the breaker UL489 compliant breaker of the specified capacity on distribution panels To meet the requirements of UL standards always protect both polarities 5 Use this UPS in normally voltage range within 90 to 128V 3 3 2 2 I In ns st ta al ll la at ti io on n P Pr re ec ca au ut ti...

Page 10: ...h could result in foreshortened battery life and premature battery failure 4 If the UPS is not operated for a long period the batteries may require recharging If the batteries in the UPS are left uncharged their service life will be greatly foreshortened Recharge refresh charge in accordance with the UPS storage environment as shown in the table below See 9 2 UPS Charge to recharge the UPS Storage...

Page 11: ...ere no visible damage on the UPS Check and put the mark in If any item is missing contact your supplier or SANYO DENKI Supplied Manuals vary depending on the UPS model Power Management Software disc CD ROM 1 Rack mounting bracket Right 1 Left 1 E E1 11 1A A1 10 02 2 E E1 11 1A A1 15 52 2 E E1 11 1A A2 20 02 2 E E1 11 1A A3 30 02 2 Use the Screw for Rack mounting brackets to attach the floor mounti...

Page 12: ...r rn na al l D Di im me en ns si io on ns s a an nd d P Pa ar rt t N Na am me es s 5 5 1 1 F Fr ro on nt t a an nd d B Ba ac ck k P Pa an ne el ls s o of f U UP PS S Length 1 8 m 71 inches Inside cover Inside cover E E1 11 1A A1 10 02 2 E E1 11 1A A1 15 52 2U U E E1 11 1A A1 15 52 2U U J J E E1 11 1A A2 20 02 2U U 17 32 inches 3 39 inches Length 1 8 m 71 inches Length 1 8 m 71 inches Length 1 8 m ...

Page 13: ...enance connecting the maintenance bypass unit optional 2 The weight and depth dimension of UPS are as follows Weight Depth Model kg lbs mm inches E11A102 17 37 5 408 16 06 E11A152 22 48 5 500 19 69 E11A202 29 63 9 565 22 24 E11A302 37 81 6 660 25 98 MCCB BATT EXT E E1 11 1A A2 20 02 2U U J J E E1 11 1A A3 30 02 2 1 In this manual the switches or breakers are indicated by a frame as MAIN SW In case...

Page 14: ... BATT TEST Battery test Result Normal Testing Blinking speed changes Result Error BATT TEST Battery test operation CLEAR Stop buzzer clear result of battery test 1 Economy mode operation When power conditions are good UPS supplies this power to the load 2 Double Conversion Mode Operation When power conditions fluctuate UPS converts to the stable power and supplies to the load 3 Active Filter Mode ...

Page 15: ...etting procedure see the User Settings Guide For details on the power management software see the user guide on the CD ROM Signal names CARD I F Card interface Allows you to connect an optional SANYO LAN interface card option Set Interface in the user setting to the Workstation mode For details on the setting procedure see the User Settings Guide For details on the power management software see th...

Page 16: ... 32 to 104 F Relative humidity 20 to 90 Do not install the UPS in the following locations Where the ambient temperature exceeds 40 C 104 F Where high humidity may occur Where corrosive gas or salt spray may be present Where it may be subject to vibration and shock Where dust may accumulate When the UPS is rack mounted in a poorly ventilated rack 6 6 2 2 I In ns st ta al ll la at ti io on n S Sp pa...

Page 17: ...installing the UPS Be careful not to get your hands caught when installing the stand When the UPS is horizontally installed always place with the control panel on the right Do not place other objects on top of the UPS Doing so can damage the UPS Prepare six bushings supplied Insert the supplied bushings into the holes on the left side and right side Place the UPS on installation location This comp...

Page 18: ...l to avoid straining your lower back when moving and installing the UPS Be careful not to get your hands caught when installing the stand When the UPS is vertically installed attach two supplied stands Always place with the left side of the UPS on the bottom and the control panel on the top Prepare two stands four screws and two bushings supplied Place the UPS on the table and then use screws to a...

Page 19: ... UPS on the table and then use screws to attach the brackets to the holes on the left side Place the UPS with the brackets on the bottom and the control panel on the top Insert four bushings into the holes on the UPS Place the UPS on installation location For safety fixing the UPS on the floor with a bolt is recommended E E1 11 1A A3 30 02 2 Use the Screws for rack mounting brackets to attach the ...

Page 20: ...S Do not place other objects on top of the UPS Doing so can damage the UPS The UPS is heavy installation at the very bottom of the rack is recommended Always use L type rails support rails when mounting the UPS in a rack Contact the manufacturer of your rack for more information about L type rails Prepare the left and right rack mounting brackets four screws and two bushings supplied Attach the le...

Page 21: ...k side Connect the battery connector Verify that Forced Bypass is set to Inverter Attach the battery cover Attach the front panel This completes the battery connector connection Loosen this screw and remove the battery cover by sliding in the direction of the arrow This screw cannot be removed from the battery cover because it is designed to prevent dropping Remove by sliding in the direction of t...

Page 22: ...nnection to the outlet with ground terminal Insert the adapter to the outlet in the correct direction as shown in the figure Connect the grounding wire to the ground terminal Insert the input power plug of the UPS to the adapter Connection to the outlet without the ground terminal When the ground terminal is not on the outlet the ground wiring by technically qualified personnel is required Contact...

Page 23: ...ill sound at startup of UPS 1 Note This completes wiring of the UPS When the AC input power is single wire grounded always connect the ground phase to the W terminal S phase side on the UPS Note Length 1 8 m 71 inches To 3 prong grounded utility power outlet Adaptable outlet NEMA 5 20R To 3 prong grounded utility power outlet Adaptable outlet NEMA L5 30R Length 1 8 m 71 inches Length 1 8 m 71 inch...

Page 24: ... is available during power outage Test result OK Test result NG See If power outage simulation test does not finish properly check the following points to perform countermeasure page 25 Configure the user setting User Settings Guide Charge the UPS page 23 Connect the load devices page 26 Turn on the load device power page 28 When you do not change the user setting proceed to next step When the def...

Page 25: ... List 1 Only when using E11A302 If the alarm buzzer continuous tone sounds when turning on MAIN MCCB see left note When the load specification requirement or your environments do not configurate with the default setting of the UPS change the user setting When you use the UPS without changing the user settings proceed to next step Tip Proceed to 9 2 UPS Charge Set MAIN SW to ON Configure the user s...

Page 26: ... Backup time Charge time 1 15 min At least 36 hours 2 30 min At least 60 hours 15 minute backup Battery module for E11A E11A302 3 45 min At least 84 hours 1 20 min At least 36 hours 2 40 min At least 60 hours 20 minute backup Battery module for E11A 3 60 min At least 84 hours 1 30 min At least 48 hours 30 minute backup Battery module for E11A E11A102 E11A152 E11A202 2 60 min At least 84 hours Chec...

Page 27: ...indicated in steps and Hold for 1 second Set MAIN SW on the back panel of the UPS to ON Set MAIN SW to OFF Step is not necessary if the procedure in 9 2 UPS Charge was performed beforehand Tip Press and hold for at least 1 second Buzzer 2 beeps 2 beeps repeated LEDs Green INPUT Blinking Green INV ON STAND BY Lit Green OUTPUT Lit LEDs Green INPUT Blinking Green INV ON STAND BY Off Green OUTPUT Off ...

Page 28: ...tep in 7 1 Battery Connector Connection After setting to Inverter press and hold for 1 second Green OUTPUT does not light Press and hold for 1 second See the step in 9 3 Outage Simulation Test Red ALARM lights Contact your supplier Contact your supplier or SANYO DENKI when the Red ALARM lights or when the UPS does not operate properly even if you perform the countermeasure above Press and hold for...

Page 29: ... connect the ground phase to the W terminal V phase side E11A202U J The total load connected to the outlet must not exceed 2 0kVA 1 4kW Outlet Capacity AC 125V 30A NEMA L5 30R 1 E11A302 The total load connected to the outlet must not exceed 3 0kVA 2 1kW Outlet Capacity AC 125V 30A NEMA L5 30R 1 If the load devices are a single wire grounded connection always connect the ground phase to the W termi...

Page 30: ...e Green DOUBLE CONVERSION and the Green ECONOMY are both off the UPS is in Active Filter Mode Notes for the UPS operation mode and LED indicators Set MAIN SW on the back panel of the UPS to ON LEDs LED that indicates the output voltage setting of UPS blinks See 5 2 Control panel and Indicators after 5 seconds Green INPUT Blinking Green INV ON STAND BY Off Green OUTPUT Off Green INPUT Lit Green INV...

Page 31: ...er the setting cannot be changed if MAIN SW is not set to ON so preset this setting when there is a normal AC input power supply during UPS operation At this step turn the load device power on Green LOAD LEVEL 25 100 will light depending on the connected load capacities If the Red O L lights and the buzzer sound is emitted four short beeps followed by another four short beeps the load devices conn...

Page 32: ...to shutting down the UPS Operation varies depending on the user setting of Shutdown operation See 3 9 Setting UPS Shutdown Operation in the User Settings Guide for details Hold for 1 second Do not touch MAIN SW when you perform a daily shutdown Leave it set to ON Note Press and hold for at least 1 second Buzzer Musical trill LEDs Green INPUT Lit Green INV ON STAND BY Off Green OUTPUT Off ...

Page 33: ... UPS is operating the batteries are discharged as if a power outage occurred Be aware that when the input supply is restored the full capacity of the backup function will not be available until the batteries have had time to recharge Recharge the UPS periodically when you store the UPS for a long period after shutting off the UPS by procedures above See 4 in 3 3 Usage Precautions to recharge the U...

Page 34: ...Current Setting Remarks Auto Double Conversion 1 4 3 1 UPS operation mode Economy 100V 110V 115V 2 5 3 2 Output voltage RESTART 120V See remarks Select the menu by the blinking pattern of 5 LEDs The blinking pattern changes each time you press Pressing this button repeatedly cycles through the LED blinking patterns For the menus indicated by RESTART in this column restart of the UPS is required Th...

Page 35: ... 1 second 3 seconds Turn the UPS off when pressed for 3 seconds 9 12 3 9 Shutdown operation Special operation Turn the UPS off on special operation Set the operation for switch to stop the UPS power supply Auto return Auto recovery when a certain period of time has elapsed 10 13 3 10 Overload recovery operation Bypass Fixed as bypass power supply on overload Set the UPS operation after switching t...

Page 36: ...enance to be performed by service personnel Some maintenance items are not able to be performed by the user so be sure to submit a request for such work to your supplier when maintenance is required Parts replacement should not be attempted by customers Contact your supplier or SANYO DENKI representative when replacement is needed What are service personnel This term is used to indicate service te...

Page 37: ... back of the UPS If the air intake or exhaust vent is blocked the internal temperature of the UPS rises which could result in a damage of the UPS See 6 2 Installation Space Check Remove any dust or dirt adhering to the intake and exhaust vents Dust or dirt adhering to parts inside the UPS may cause it to malfunction Perform the battery backup time test periodically When the UPS is shipped from the...

Page 38: ...ghts or blinking press Battery Test Results Buzzer 2 beeps 2 beeps 2 beeps LED Green BATT TEST Blinking Battery operation for approx 90 seconds The results of the test are only an approximate guide If the batteries have reached their replacement interval an early replacement is recommended even if the results of the test are OK See Estimated battery replacement interval in the previous page for mo...

Page 39: ...S by pressing and holding it for 1 second For details about UPS startup see 11 1 UPS Startup Normal Operation This completes the bypass breaker reset E E1 11 1A A1 15 52 2U U Tripped Reset E E1 11 1A A2 20 02 2U U J J Reset BYPASS OC E11A102 152 202 Press the BYPASS OC breaker firmly to reset E E1 11 1A A3 30 02 2 Set BYPASS OC to ON Reset BYPASS OC Reset BYPASS OC Reset BYPASS OC E11A302 Set the ...

Page 40: ...e UPS will be unable to provide backup power in the event of a power outage Battery pack Weight approx UPS Models Model kg lb Voltage max E11A102 BPE11A102A00 6 13 2 approx 24V E11A152 BPE11A152A00 9 19 9 approx 36V E11A202 BPE11A202A00 12 26 5 approx 48V E11A302 BPE11A302A00 1 20 44 1 approx 60V Check the replacement battery model name See the table above Remove the front panel of the UPS Loosen ...

Page 41: ... the slit Slide the cover in and secure with the screw on the right side The batteries used in this product are lead type batteries which are a reusable resource Please cooperate by recycling when replacing or disposing of used batteries Dispose of used batteries according to the instructions To dispose of used batteries contact your nearest sales representative an authorized industrial waste hand...

Page 42: ...ltage is low Verify that the input voltage and input frequency are within the rated range Refer to 17 4 Specifications MAIN SW may be set to OFF If MAIN SW is OFF set it to ON 3 seconds 4 beeps 4 beeps Red O L lit The load devices connected to the output terminal exceed the rated capacity of the UPS Connect fewer load devices to the output terminal When UPS starts The battery connectors are not co...

Page 43: ...s supplied from the output terminal of the UPS Red ALARM lit The bypass breaker may be tripped See 13 3 Bypass Breaker Reset Green OUTPUT lit must be pressed for at least 1 second See 11 2 UPS Shutdown for the correct shutdown procedure However bypass power supply continues if bypass operation was started by changing over with the forced bypass switch overload or failure Check the setting of UPS S...

Page 44: ...filter mode operation When using the power management software serial communication fails Check that Interface in the user setting menu is set to Workstation See 3 5 Setting PC Interface in the User Settings Guide and 5 3 External Interfaces The factory default setting is Workstation Check the setting of Serial Baud Rate See 3 6 Setting Serial Baud Rate in the User Setting Guide The factory defaul...

Page 45: ... to set up Connect UPS side of the cable to the PC I F connector of the UPS Tip This completes preparation to use SANUPS SOFTWARE STANDALONE For more usage information refer to the Install Guide and User Guide in the CD ROM of the power management software CARD I F connector and PC I F connecter can not be used simultaneously Note This software is used for power supply control or management from t...

Page 46: ...rrectly If the UPS is operated without the batteries Charge might show a value lower than the actual charge rate Moreover even if the battery connector is reconnected and operates the UPS the proper charge rate is not displayed immediately In this case Charge will be displayed properly if UPS is operated normally for 12 hours or more 4 Display of Charge is only an approximation An actual charge ra...

Page 47: ...supply 2 On failure of utility power When a fault or an outage occurs in the utility power source the rectifier and charger cease operating while inverter operation continues now using the batteries as a DC source to produce AC voltage to ensure stable power supply to the load without even a momentary power dropout At the same time the buzzer sounds the battery operation alarm and the Green INPUT ...

Page 48: ...io on n T Ta ab bl le e The following table shows functions and operations which activate to protect the UPS Operation panel front panel indicators Item Green INPUT Green OUTPUT Green INV ON STAND BY Red ALARM Red O L Red BATT LOW Alarms Buzzer 1 Protective functions UPS operations Notes Preparation 2 2 Rectifier charger operation Power up Normal Inverter operation Power up operation Serious failu...

Page 49: ...it at 105 or more With auto return function Inverter 105 200ms 15A 20A 25A 40A AC Output Overload capability Bypass supplementary breaker 200 30 sec 800 2 cycle reference Type Small sized valve regulated lead acid battery Number 2 3 4 5 12V per battery series Rated capacity 68W 102W 136W 170W 15 minute rate Batteries Backup time 5 minutes 3 5 minutes At 25 C 77 F ambient temperature rated load Gen...

Page 50: ...oes not apply to failures due to accidents improper use or use for other than the product s intended use 9 This warranty does not apply to defects or damages arising from fire earthquake storm or flood disaster lightning or other natural disasters including pollution salt disaster gas disaster chloride gas non standard voltage or incorrect power sources other than those specified 10 This warranty ...

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