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PAGE 04

PRESSURE BALANCED TUB/SHOWER VALVE (PB-3950)

INSTALLATION AND ROUGH-IN

TROUBLE SHOOTING

NOTE:    AT NO TIME TRY TO STOP DRIPPING BY APPLYING EXTREME FORCE WHEN CLOSING THE VALVE.

      MALFUNCTION                        CAUSE                                         REMEDY

Shower control opening

through hot.

Tub filler or Shower head

drips after shutting off the

valve.

Shower insufficiently hot.

No flow of hot or cold water.

Valve body too deep in the

wall.

Hot and cold water supplies have 

been connected in reverse

Water remains in the piping column

to the shower head (this is normal).

Incorrect setting of the mechanical

stop against the stop post causing

a partially opened cartridge.

O-ring seal on the inlet of the 

cartridge is faulty.

Adjustable handle position stop

incorrectly set.

Either the hot or cold side is not fully

pressurized.

Debris caught inside the inlet of the

The measured rough-in or finished wall

surface is incorrect.

cartridge.

Rotate cartridge

Allow approximately 3-5 minutes to

drain column.

Reset the mechanical stop as described

in the page 3

Check O-ring for cuts or damage and 

replace if necessary.

Check the hot water source temperature

setting.

Be sure service stops (when applicable) are

both wide open and system is fully pressurized.

Remove cartridge and flush out or remove

Install the extension kit.

PM-8  (20K Broach Extension Kit)

PM-9  (16K Broach Extension Kit)

PM-113X  (Diverter Extension)

any debris lodged inside the hot or cold

inlets

Santec Inc.

3501 Challenger Street, Torrance, CA 90503

Tel: (310) 542-0063  Fax (310) 542-5681 

www.santecfaucet.com

01/10

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