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Limited Warranty. Therma-Stor, LLC (“Therma-Stor”) warrants as follows: (i) the Santa Fe Ultra98/120 dehumidifier (“Product”) will be free of material 

defects in workmanship or materials for a period of 2 years (“Two-Year Warranty”) following the date of initial purchase of such Product by an original 

customer purchasing from Therma-Stor or an authorized reseller (“Customer”); and (ii) the Product’s components will be free of material defects in 

workmanship or materials for a period of six (6) years following the date of initial purchase of such Product by a Customer. 
Limitation of Remedies. CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THE ABOVE LIMITED WARRANTY AND THERMA- STOR’S ENTIRE LIABILITY 

THEREUNDER, SHALL BE, AT THE SOLE OPTION OF THERMA-STOR, REPLACEMENT OR REPAIR OF SUCH PRODUCT OR ITS COMPONENTS (“COMPONENTS”) 

BY THERMA-STOR OR THERMA-STOR’S AGENTS ONLY. REFRIGERANT, PIPING, SUPPLIES, TRANSPORTATION COSTS, LABOR COSTS INCURRED IN REPAIR 

OR REPLACEMENT OF SUCH COMPONENTS ARE NOT INCLUDED. THIS DISCLAIMER AND EXCLUSION SHALL APPLY EVEN IF THE EXPRESS WARRANTY AND 

LIMITED REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE. CUSTOMER ACKNOWLEDGES THAT NO REPRESENTATIVE OF THERMA-STOR 

OR OF ITS AFFILIATES OR RESELLERS IS AUTHORIZED TO MAKE ANY REPRESENTATION OR WARRANTY ON BEHALF OF THERMA-STOR OR ANY OF ITS 

AFFILIATES OR RESELLERS THAT IS NOT IN THIS AGREEMENT. Notwithstanding the above, during the term of the Two-Year Warranty only, Therma-Stor will 

provide, free of charge to Customer, all Components and labor (except costs related to removal and installation of Product) required to fulfill its obligations 

under such Two-Year Warranty. 
Disclaimer of Warranties. EXCEPT FOR ABOVE LIMITED WARRANTY, WHICH IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED WITH RESPECT TO THE 

PRODUCT AND ITS COMPONENTS, THERMA-STOR HEREBY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE 

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 
Warranty Limitations. The foregoing limited warranty extends only to a Customer and shall be null and void upon attempted assignment or transfer. A 

“defect” under the terms of the limited warranty shall not include problems resulting from Customer’s or Customer’s employees’, agents’, invitees’ or a third 

party’s misuse, improper installation, improper design of any system in which the Product is included, abuse, lack of normal care, failure to follow written 

instructions, tampering, improper repair, or freezing, corrosion, acts of nature or other causes not arising out of defects in Therma-Stor’s workmanship 

or material. If a Product or Component is replaced while under warranty, the applicable limited warranty period shall not be extended beyond the original 

warranty time period. The limited warranty does not cover any costs related to changes to a Product or Component that may be required by any codes, laws, 

or regulations that may become effective after initial purchase of the Product by Customer. 
Customer Responsibilities. As a further condition to obtaining warranty coverage hereunder, the Customer must send a valid warranty claim to Therma-

Stor such that Therma-Stor receives such claim prior to the end of the applicable warranty period. Therma-Stor shall have no obligation hereunder with 

respect to any claim received by Therma-Stor after the expiration of the applicable warranty period. As a further condition to obtaining warranty coverage 

hereunder, the Customer must present forms of invoices evidencing proof of purchase of a Product. If such invoices do not clearly indicate the date of initial 

purchase by a Customer, the applicable Product’s date of manufacture will be used instead of the date of initial purchase for the purpose of calculating the 

commencement of the applicable warranty period. Warranty service must be performed by Therma-Stor or a servicer authorized by Therma-Stor. In order 

to obtain warranty service, the Customer should call Therma-Stor at 1-800-533-7533 and ask for the Therma-Stor Products Service Department, which will 

then arrange for applicable warranty service. Warranty service will be performed during customary, daytime working hours. If the Product must be shipped 

for service, Customer shall be solely responsible for properly packaging the Product, for all freight charges, and for all risk of loss associated with shipment. 
Limitation of Liability. IN NO EVENT SHALL THERMA-STOR, IN CONNECTION WITH THE DESIGN, SALE, INSTALLATION, USE, REPAIR, REPLACEMENT OR 

PERFORMANCE OF ANY PRODUCT, COMPONENT, PART THEREOF OR WRITTEN MATERIAL PROVIDED THEREWITH, BE LIABLE, TO THE EXTENT ALLOWED 

UNDER APPLICABLE LAW, UNDER ANY LEGAL THEORY FOR ANY SPECIAL, DIRECT, INDIRECT, COLLATERAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. 

NOTWITHSTANDING THE ABOVE LIMITATIONS AND WARRANTIES, THE SOLE AND EXCLUSIVE LIABILITY OF THERMA-STOR, REGARDLESS OF THE NATURE 

OR THEORY OF THE CLAIM, SHALL UNDER NO CIRCUMSTANCES EXCEED THE PURCHASE PRICE OF THE PRODUCT, COMPONENT OR PART UPON WHICH 

THE CLAIM IS PREMISED. 
Applicable Law and Venue. ANY ARBITRATION, ENFORCEMENT OF AN ARBITRATION OR LITIGATION RELATED TO THE PRODUCT WILL BE BROUGHT 

EXCLUSIVELY IN DANE COUNTY, WISCONSIN, AND CUSTOMER CONSENTS TO THE JURISDICTION OF THE FEDERAL AND STATE COURTS LOCATED THEREIN, 

SUBMITS TO THE JURISDICTION THEREOF AND WAIVES THE RIGHT TO CHANGE VENUE. CUSTOMER FURTHER CONSENTS TO THE EXERCISE OF PERSONAL 

JURISDICTION BY ANY SUCH COURT WITH RESPECT TO ANY SUCH PROCEEDING. 
Miscellaneous. If any term or condition of this Limited Warranty is found by a court of competent jurisdiction to be invalid, illegal or otherwise 

unenforceable, the same shall not affect the other terms or conditions hereof or thereof or the whole of this Limited Warranty. Any delay or failure by 

Therma-Stor to exercise any right or remedy will not constitute a waiver of Therma-Stor to thereafter enforce such rights.

WARRANTOR

THERMA-STOR LLC

4201 LIEN RD., MADISON, WI 53704

1-800-533-7533

ULTRA98/120 DEHUMIDIFIER

 

LIMITED WARRANTY

READ AND SAVE THESE INSTRUCTIONS

•     The device is designed to be installed INDOORS IN A SPACE THAT IS PROTECTED FROM RAIN AND FLOODING. 
•    Install the unit with space to access the back or side panels for maintenance and service. DO NOT INSTALL UNIT WITH THE SERVICE 

PANELS INACCESSIBLE. 

•    Avoid directing the discharge air at people, or over the water in pool areas. 
•    If used near a pool, spa or water; be certain there is NO chance the unit could fall into the water, be splashed and that it is plugged into 

an outlet that is a GROUND FAULT INTERRUPT protected circuit. 

•    DO NOT use the device as a bench or table. 
•    DO NOT place the device directly on structural members. Provide vibration isolation in order to minimize operational vibration and/or 

noise.

•  A drain pan MUST be placed under the unit if installed above a living area or above an area where water leakage could cause damage
•  Never operate a unit with a damaged power cord.  If the power cord is damaged it must be replaced by the manufacturer, its service 

agent, or similarly qualified person in order to avoid a hazard.

•  Make all electrical connections in accordance with the current edition of the NEC ANSI/NFPA 70 and any national and local codes or 

ordinances that may apply

•  Do not obstruct the air intake and exhaust.  Maintain a .3 m (1 ft) clearance around the air intake and exhaust.
•  This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack 

of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person 

responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

DO NOT RETURN TO RETAILER. FOR SERVICE OR TROUBLESHOOTING USE THE CONTACT INFORMATION BELOW. 

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