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MACERATOR PUMP

PAGE 8

13. Fault Finding / Remedies

For the most part any inconsistencies in the operation of the unit will be minor and easily rectifi ed. Please refer to the chart below. 

If the problem cannot be easily remedied in this way. Please call our Service organisation. 

IN ALL CASES, YOU MUST DISCONNECT THE MACERATOR FROM THE POWER SUPPLY

ALL WORK INVOLVING DISMANTLING OF THE APPLIANCE MUST BE CARRIED OUT BY AN APPROVED REPAIR AGENT

SYMPTOMS

PROBABLE CAUSES

REMEDIES

•   The unit stops

•   An object is blocking the blades

•   The unit has been running for too long and the 

(self re-setting) thermal cut out has engaged

•   Call approved service engineer

•   The unit will reset itself

•   The motor intermittently activates

•   The connected fi xtures are dripping

•   The non-return valve is faulty

•   Check the installation upstream

•   Clean or replace the non-return valve

(externally mounted)

•   The water in the WC pan goes down very 

slowly and is pumped away in bursts

•   The air vent (under carbon fi lter) is clogged up

•   The WC pan is partially blocked

•   Clear the air vent

•   Clear pan

•   The motor operates normally, but continues to 

run for a long time

•   The length or height of the installation is 

over the specifi cation, or there are too many 

bends/elbows

•   The pump chamber is blocked

•   Check the installation

•   Call approved service engineer

•   The motor does not activate

•   The electrical power supply is not active

•   The motor or the control system is defective 

•   Restore the electrical supply

•   Call approved service engineer

•   The motor emits a rattling or crunching sound, 

hums, but does not run

•   Foreign object in the box

•   Problem with the motor or the control system

•   Call approved service engineer

•   Cloudy water comes up into the shower tray 

(units with side inlets)

•   Shower installed too low as compared with the 

macerator unit

•   Hinged side inlet discs clogged up

•   Check the installation

•   Clean the hinged discs (see section 17)

•   Call approved service engineer

7. Electrical connection

 

The electrical installation should be carried out by a registered electrician.

it has a  three pin moulded plug attachment. All wires in this cable are colour coded in accordance with 

International colour coding ie BROWN - ACTIVE ( LIVE), BLUE - NEUTRAL, GREEN / YELLOW - EARTH.

• All wiring connections and GPO locations must conform to AS/NZS 3000:2007 requirements.

• Supply must be protected via a 30mA RCD rated at 16amps, located at the switchboard.

• If a decision is made to hard wire,  in the event that servicing is requried then cost to disconnect and re-connect will be at consumers expense.

TO BE UNDERTAKEN BY A REGISTERED ELECTRICAL CONTRACTOR IN CONJUNCTION WITH : AS/NZS 3000.2007

8. Commissioning the Macerator Pump

BEFORE COMMISSIONING THE PUMP MAKE SURE ALL CONNECTIONS ARE SECURE AND WATER-TIGHT

Once ALL connections are secure and before you switch the power on, press the full   ush button on your cistern and allow water to enter 

and begin discharging into the discharge pipe system. Initial run time is normally between 5 -10 secs. Duration of run time is generally 

determined by the length of travel in the pump-out line and type of waste, Pump operation will shut down after this time. Should the pump 

continue running for longer than the recommended time, an installation or manufacturing problem may exist, immediately contact SANIFLO 

on 03 9543 3891 and speak with a tech. support  person, they will be only too happy to assist.

A lifting plant for waste water containing faecal matter and for limited applications, and to European directives and standards applicable to 

Electrical and electromagnetic compatibility.

Sanipro®

Société Française d’Assainissement

EN 12050-3

LA01-x10

220 - 240 V - 50 Hz -550 W - IP44  2.9A -   - 5.4 KG

9. Approvals

10. Care and use

DO NOT... dispose of sanitary materials, plastics, wood, solvents, paints, turps, caustic acid, or other corrosive acids or cleaners.

DO NOT... dispose of hot water in excess of 40º C.

DO... 

DO... 

previous operation, sooner rather than later.

11. Servicing

12. Warranty

ATS 5200.101

Certificate No. 23048

Manufacturer: SFA

Brand: Saniflo

The Macerator Pump is equiped with a 3 core electrical cable which contains Earth Active and Neutral wires,

The Macerator Pump requires a 240V single phase 50 Hz AC power suppl

y.

The Macerator Pump conforms to Australian and New Zealand standards AS/NZS and Watermark approvals.

DO NOT... use Blu Loo or similar products with your Sanipro as this may cause the pump to cavitate. Cavitation occurs when there is an 

excessive build of of foam or froth from detergents; this may cause motor damage.

DO...

 

periodically clean the Macerator Pump with a basic household detergent cleaner ie domestos, pine o clean or actizyme.

Periodical servicing may be required, depending on your usage cycle. On average we would recommend that a service be undertaken every

2 years or alternatively if you believe that your Sanipro is not functioning as it has been, then give our Technical department a call to 

obtain details of your nearest Service Agent.

 

A 2 Yr Manufacturers Warranty applies to your Sanipro pump this commences from the date of purchase and is subject to CORRECT

INSTALLATION and CORRECT USAGE. Any failure or motor burn-out attributed to incorrect installation or consumer misuse is NOT covered

under this Warranty.

Summary of Contents for MACERATOR PUMP

Page 1: ...included 1 Description THIS UNIT IS FOR DOMESTIC USE ONLY The Macerator Pump is a compact macerator pump designed to receive and pump away sewage waste and water from one standard P trap WC pan shower vanity and bidet J x1 Blanking off inlet cap E x3 Inlet Connector G x2 Floor mounting bracket 90 x 110 F x1 Hose clip 32 x 55 x8 Hose clip B C x1 Hose clip 25 x 40 D x1 Hose clip 20 x 32 A x1 Dischar...

Page 2: ... 2 x 45 4 Performance curve USE ONLY Ø 20MM PRESSURE PIPE FOR VERTICAL LIFT 5 Vertical and horizontal pumping parameters Following vertical lift increase discharge pipe diameter by one size on the Horizontal run to Sewer or vent connection N B VERTICAL LIFT MUST PRECEDE HORIZONTAL RUN Install Isolation Valve at beginning of pipe run 1 100 All horizontal pipework requires a minimum of 1 100 fall ...

Page 3: ...r Affix plastic cable tie to other end of pan collar Once the pump has been positioned use 2 screws through the floor mounting brackets to fix it to the floor optional The Macerator Pump should be installed to allow full access in the event that servicing and or removal is necessary The Macerator Pump is supplied with floor mounting lugs and foam feet to minimise vibration and to prevent possible ...

Page 4: ...MACERATOR PUMP PAGE 4 E B B See figs 1 and 2 for connections that may be required for extra fixtures E B B 2 Closed 1 Plugging side inlet J Connections Extra sanitary appliances ...

Page 5: ...nection this should be NO MORE than 300mm in length Only ONE vertical lift is permitted in the discharge line all changes of direction in the discharge line MUST be made with 45deg bends rather than 90deg bends For vertical pipework USE ONLY 20mm upvc pressure pipe Horizontal pipework following initial vertical lift can be upgraded by one size to 25mm Once selection has been made insert discharge ...

Page 6: ...re possible venting should always be made in a manner consistent with common plumbing practice venting requirements referred to in Australian Standards AS 3500 10 10 6 7 4 You can use suitable pvc pipe or plastic hose to run the vent either to the open atmosphere or to an existing vent stack located nearby pod is recommended approximately every 12 months Macerator Pump 1 100 ...

Page 7: ...s paints turps caustic acid or other corrosive acids or cleaners DO NOT dispose of hot water in excess of 40º C DO DO previous operation sooner rather than later 11 Servicing 12 Warranty ATS 5200 101 Certificate No 23048 Manufacturer SFA Brand Saniflo The Macerator Pump is equiped with a 3 core electrical cable which contains Earth Active and Neutral wires The Macerator Pump requires a 240V single...

Page 8: ...ply is not active The motor or the control system is defective Restore the electrical supply Call approved service engineer The motor emits a rattling or crunching sound hums but does not run Foreign object in the box Problem with the motor or the control system Call approved service engineer Cloudy water comes up into the shower tray units with side inlets Shower installed too low as compared wit...

Page 9: ...MACERATOR PUMP PAGE 9 14 Parts 28b 31 26a 26b 2a 2b 24 5a 18 48 14 39 38 41 40 15 32 1 36 35 34 11 20b 8 7 61 4 62 28b 21a 28a 28c 21d 21c 21e 28b 3 10 17 31 50 12 28b 20 28b 63 37 28b White casing ...

Page 10: ... should run separately to the sewer vent pipe If wastes are combined it can only be connected to a larger pipe This pipe must gravity fall to connection point The unit should be easily accessible and removable in the event of service or maintenance being required If boxed in the boxing should be easily removed Any extension between the WC pan spigot and wall should not exceed 150mm and have a 1 40...

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