Call History
The Call History widget allows you to see all inbound and outbound calls for your user and listen
to any call recordings that are associated with that call. The User Management Module controls
which call histories a user will be able to add as a widget in UCP.
Voicemail
The Voicemail widget allows you to view, listen and manage your voicemail settings.
On the left side are a list of folders that voicemails can be moved to. Clicking on any folder will
bring up the voicemails inside that folder. These are standard folders from Asterisk that can not be
changed.