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27
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Troubleshooting Guide
Repairs should only be carried out by a qualified technician in strict accordance with current local
and national safety regulations. Unauthorised or incorrect repairs could cause personal injury or
damage to the unit.
Fault Code
Codes
Possible Causes
Remedy
E1
Water tap is not turned on.
Turn on the water tap.
Low water pressure (<0.04MPa)
Turn on the water tap and ensure it is in
full position.
Flow meter is broken.
•
Disconnect from the mains.
•
Disconnect the water inlet.
•
Call a qualified technician.
The wire terminals which connect the flow
meter are loose.
E4
The tank is leaking.
The hose is leaking.
The float switch is broken or PCB is faulty.
Technical Problems
Technical problems
Problem
Possible Causes
Remedy
The dishwasher does not
start.
The door is not properly closed.
Close the door firmly.
The unit is not connected to the
mains.
Connect the plug to the mains.
The unit is not switched on.
Press the “on/off “ button and select a
programme.
The drain pump is not
working properly.
Fault code E4 - The anti-flooding
system has operated.
•
Disconnect from the mains.
•
Disconnect the water inlet.
•
Call a qualified technician.
General problems
Problem
Possible Causes
Remedy
Detergent residue is left in
the dispenser at the end of
the programme.
The detergent dispenser was still
damp when detergent was added.
Make sure the dispenser is dry before
adding detergent.
The detergent dispenser lid
cannot be closed properly.
Clogged detergent residue is
blocking the catch.
Clean the catch.
Knocking noise in the wash
cabinet.
A spray arm is knocking against
an item in a basket.
Interrupt the programme, and
rearrange the items which are
obstructing the spray arm. See the
section “loading the dishwasher”
Smearing appears on
glassware and cutlery.
The rinse aid dosage is set too
high.
Adjust the dial of the rinse aid
dispenser to a lower setting.
Dishes, cutlery and glasses
are not dry.
The amount of rinse aid may
be insufficient, or the rinse aid
reservoir is almost empty.
Replenish the reservoir, adjust the
rinse aid dispenser dial to a higher
setting or change the brand of rinse
aid.
Crockery was taken out of the
dishwasher too soon.
Leave the crockery in the dishwasher
until you hear the audible sound.
SDW60W_X10N_IB_5L_100921.indb 27
21/09/2010 5:51 PM