4-18
Samsung Electronics
Troubleshooting
4-2 Upgrade Methods
If the product does not power on and shows any of the following symptoms, you may try the upgrade methods
in this chapter without having to disassemble the product:
- The product does not turn on when the power switch is pressed.
- The product powers on normally but no USB connection can be made.
- The product’s icons appear garbled or malfunction.
- Files are corrupted, or the product shows as a “removable storage” in Windows but cannot be accessed.
4-2-1 Recovery Upgrade Method
1. Download New Recovery program and
decompress.
2. Execute “U5_Updater.exe”.
Display “please connect device”.
Summary of Contents for YP-U5
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