Samsung WW9TA Series, User Manual

Page: 52 / 1020

52 English
Tr
ouble
shoo
ting
Troubleshooting
Problem Action
Excessive vibrations
or makes noise.
•
Make sure the washing machine is installed on a level, solid
floor that is not slippery.
If the floor is not level, use the levelling feet to adjust the
height of the washing machine.
•
Make sure the shipping bolts are removed.
•
Make sure the washing machine is not in contact with any
other object.
•
Make sure the laundry load is balanced.
•
The motor can cause noise during normal operation.
•
Overalls or clothes with metallic decorations can cause noise
while being washed. This is normal.
•
Metal objects such as coins can cause noise. After washing,
remove these objects from the drum or filter case.
•
Redistribute the load. If only one item of clothing needs
washing, such as a bathrobe or pair of jeans, the final spin
result might be unsatisfactory, and a “
Ub ” check message will
be shown in the display.
Does not drain and/
or spin.
•
Make sure the drain hose is straightened all the way to the
drain system. If you encounter a drain problem, call for service.
•
Make sure the debris filter is not clogged.
•
Close the door and press or tap Start/Pause .
For your safety, the washing machine will not tumble or spin
unless the door is closed.
•
Make sure the drain hose is not frozen or clogged.
•
Make sure the drain hose is connected to a drain system that is
not clogged.
•
If the washing machine is not supplied with sufficient power,
the washing machine temporarily will not drain or spin. As
soon as the washing machine regains sufficient power, it will
operate normally.
•
Make sure the drain hose is positioned correctly, depending on
the connection type.
•
Clean the debris filter as it may be clogged.
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