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Problem
Action
Has odours.
• Excessive suds collect in recesses and can cause foul odours.
• Run cleansing cycles to sanitize periodically.
• Clean the door seal (diaphragm).
• Dry the washing machine interior after a cycle has finished.
No bubbles are seen
(Bubbleshot models
only).
• Overloading may screen bubbles.
• Severely contaminated laundry may not generate bubbles.
Can I open the Add Door
at any time? (applicable
models only)
• The Add Door can be opened only when the indicator appears. However, it
does not open in the following cases:
-
When the boiling or drying process is running and the internal
temperature becomes high.
-
If you set the Child Lock for safety reasons.
-
When the drum wash or drum drying cycle is running that does not
involve additional laundry.
If a problem persists, contact a local Samsung service centre.
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2020-08-12 5:53:47