Samsung WW8NK 2 Series Service Manual Download Page 1

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CONTENTS

WASHING MACHINE (DRUM)

REPAIR GUIDE

Manual

SERVICE

WASHING MACHINE

DRUM TYPE

The model code is on the next page.

1. Safety Instructions

2. Features and Specifications

3. Disassembly and Reassembly

4. Troubleshooting

5. Wiring Diagram

6. Reference

WW8NK52E0VW

WW8NK62E0RW

WW8NK52E0PW

Summary of Contents for WW8NK 2 Series

Page 1: ... GUIDE Manual SERVICE WASHING MACHINE DRUM TYPE Themodelcodeisonthenextpage 1 SafetyInstructions 2 Features and Specifications 3 Disassemblyand Reassembly 4 Troubleshooting 5 Wiring Diagram 6 Reference WW8NK52E0VW WW8NK62E0RW WW8NK52E0PW ...

Page 2: ...MODELCODE WW8NK 2 WW8NK52E0VW EF WW8NK52E0VW EO WW8NK52E0VW ET WW8NK52E0VW LE WW8NK52E0VX EO WW8NK52K0VW EG WW8NK52K0XW EG WW8NK62E0RW EO WW8NK62E0RW ET WW8NK52E0PW EO WW8NK52E0PW ET ...

Page 3: ...NS WITH EXISTING MODELS 5 2 3 OPTIONS SPECIFICATIONS 6 3 DISASSEMBLYAND REASSEMBLY 7 3 1 TOOLS FOR DISASSEMBLY AND REASSEMBLY 7 3 2 STANDARD DISASSEMBLY DRAWINGS 8 4 TROUBLESHOOTING 27 4 1 INFORMATION CODE 27 4 2 PROBLEM CHECK POINT 31 5 WIRING DIAGRAM 32 5 1 WIRING DIAGRAM 32 6 REFERENCE 33 6 1 WW5500K PROJECTNAME 33 6 2 TERMINOLOGY 34 ...

Page 4: ... product caused by an attempt to repairthe product by any person otherthan a Samsung certified service providerwill not be covered by the warranty WARNING BEFORE SERVICING When servicing electrical parts orharnesses Make sure to disconnect the powerplug before servicing 4 Failing to do so may result in a risk of electric shock Advise consumers not to connect several appliances to a single powerout...

Page 5: ... before starting the service 4 Failing to do so may result in a high voltage electric shock When replacing the heater make sure to fasten the nut afterensuring that it is inserted into the bracket heater 4 If not inserted into the bracket heater it touches the drum and causes noise and electric leakage Do not repairthe washing machine without safety gloves 4 It can cause injury WARNING AFTER SERVI...

Page 6: ... tool orobject 4 This may result in electric shock ordamage to the product CAUTION WHILE SERVICING When wiring a harness make sure to seal it completely so no liquid can enter 4 Take care when disconnecting connectors do not use excessive force as this may damage the connector Check if there is any residue that shows that liquid entered the electric parts orharnesses 4 If any liquid has entered in...

Page 7: ...weight kg 67 Wash and spin capacity 8 0 Power consumption Washing 220V 150W 240V 150W Washing and heating 220V 2000W 240V 2400W Spin 220V 240V 600W PUMPING 30W Spin revolutions rpm 1200 pleasevisitSamsungofficialwebsitetoreceivemostup to dateinformationaboutsoftwareandproductmaintenance Model WW8NK 2 Width A 600mm Height Overall B 850mm Depth C 456mm Depthwith dooropen 90 D 979mm A B C D ...

Page 8: ...56 56 Max RPM 1200 1200 1200 Motor DIT DIT DIT WaterSupply Cold only Cold only Cold only Drainage Pump Pump Pump USP ECO Bubble Add Wash X Steam AOW AD X X X Bubble Soak Quick Wash Wifi X X X Q Drive X X X Design Door Add Wash Crystal Gloss Add Wash Crystal Gloss Crystal Gloss Drum Diamond Diamond Diamond Display LED LED LED Dimension 600 456 850 600 456 850 600 456 850 ...

Page 9: ...10278A To secure the drain hose 1 7 Guide Liquid DC61 03510A To use liquid detergent 1 8 Cap Fixer DC67 00208B To coverthe power cord hole 1 9 Anti slip pads Sheet Paper DC63 01891A To paste the bottom of assy bolt 2 10 Seal Washer DC62 00708C To coverthe shutter hole 1 Note is supplied forspecific models only among those without watersupply hoses Customercan purchase additional watersupply and dr...

Page 10: ... 1 Double ended spanner 10mm 13mm 19mm Replaced by box driver Leg Vice pliers A Tool forprotecting empty turning of bolt or abrasion from using box driver Fordisassembly of Spin drum Others screwdriver nipper long nose pliers Common tools forservicing Torque wrench The Tool forassembly of heaterand Tub Forinformation about purchasing parts and tool please visit http www samsung com support Forthe ...

Page 11: ... reference when disassembling and reassembling the product Disassembly Part Figure Description AssyCoverTop 1 Remove the two screws holding the Top Cover at the back of the unit 2 Remove the top coverby lifting it up after pulling it back about15mm 3 Then the Water Pressure Sensor Noise Filter and WaterValve can be replaced Watervalve Noise filter Sensorpressure ...

Page 12: ...semblyand Reassembly_ 9 Part Figure Description AssyDrawer 1 Open the Drawerby hand 2 While holding down the release leverinside the drawer red box slide open the drawer 3 Pull up the Cap Rinse to remove it ...

Page 13: ...eassembly Reassembly Part Figure Description AssyDrawer 1 Fit the hole and press the Cap Rinse so that it can be assembled 2 Make sure to fit the rail when reassembling the Assy drawer 3 Put the drawerin the right direction ...

Page 14: ...g screw driver 2 Remove the screws at the top of the ASSYPANEL CONTROL using screw driver 3ea 3 Grab the panel and slightly push the housing drawerto remove the hook and pull the panel upwards to disassemble with body Be careful not to break the hook 4 Hold the ASSY PANEL CONTROLwhile pulling it upwards and disassemble the terminal to remove it Press the hook while removing the terminal ...

Page 15: ...a look at the hook and put it in the right place Make sure the Wire harness are not getting stuck in otherparts 2 Assemble the hook of housing drawerand aseemble screws at the top of the ASSY PANEL CONTROLwith screw driver Be careful not to break the hook 3 Assemble 2 screws holding the drawerand panel with screw driver ...

Page 16: ...embly Part Figure Description AssyHousing Drawer Before you start disassemble Assy CoverTop Assy Panel Control 1 Remove 4 screws to disassemble frame plateup using screw driver 2 Remove the Band ring 2ea Be careful not to break the hose ...

Page 17: ... Figure Description AssyHousing Drawer 3 Separate the watervalve hose with long nose plier 4 Separate Housing Drawerlow by pressing the hooks on both sides by hand To fully separate disassemble WaterValve Be careful not to break the hook ...

Page 18: ...awerlow by pressing the hooks on both sides by hand Be careful not to break the hose 2 Assemble the watervalve hose with long nose plier Be careful not to break the hook Make sure to insert the hoses and assemble the clamp band rings correctly There re risks of leakage orpoorperformance when it s misassembled ...

Page 19: ... AssyHousing Drawer 3 Assemble the Band rings 2ea Make sure to insert the hoses and assemble the clamp band rings correctly There re risks of leakage orpoorperformance when it s misassembled 4 Remove 4 screws to disassemble frame plateup using screw driver ...

Page 20: ...t the spring and the wire ends Then separate the Wire Diaphragm from the FRAME FRONTand Disconnect the Diaphragm 2 Remove 2 screws holding the DOOR LOCK switch with screw driver 3 Disassemble the terminal the blue box is terminal location by pressing the blue circle part and remove 2 screws holding the Frame Front with screw driver 4 Press the circled place to open up the cover filter 5 Remove 3 s...

Page 21: ...filter using screw driver Be careful not to break the hook 8 Pull the Guide filtertowards you 9 Lift Frame front up to disassemble Cover Back Unfasten 2 Depending on the model there can be 4 screws screws that hold the coverback in place with screw driver Remove the back coverby sliding it up When assembling slide the back coverdown ...

Page 22: ...you start disassemble Assy CoverTop Assy Panel Control and Frame Front 1 Remove the wire by disassembling the 3 hooks using long nose plier 2 Disassemble the terminal and remove the holders using long nose pliers 3 Remove 2 screws holding the Assy door Remove the doorby slightly lifting the door ...

Page 23: ...l through the biggest hole and assemble 3 hooks as shown in the pictures 2 Assemble the doorwith Frame Front by fitting the two hooks and assemble 2 screws holding the Assy doorwith screw driver 3 Assemble 3 hooks using hand 4 Assemble the terminal and the holders Make sure the Wire harness are not getting stuck in otherparts ...

Page 24: ...21 Disassembly Part Figure Description AssyDoor NonAdd doormodel 1 Remove the two screws that used forfixed the ASSY DOOR 2 Take out the doorupward 3 Remove the three screws 4 Open the Doorwith force then we can repair otherparts ...

Page 25: ...assembly Part Figure Description AssyDoor NonAdd doormodel 1 Assembly the Door Glass with assy holder glass 2 Assembly the assy holderglass with coverdoor 3 Assembly the 3 screws 4 Assembly the Doorwith Frame front 5 Fix the two screws ...

Page 26: ...bly Part Figure Description Door Lock S W Before you start disassemble Assy CoverTop and Assy Panel Control 1 Open the Door Remove the Wire Diaphragm and remove the Frame Front 2 Remove 2 screws with screw driver 3 Disassemble the terminals ...

Page 27: ...4 Assemble the wire diaphragm and Frame Front If the wire diaphragm is loose afterassembly oris not correctly assembled at the correct position 5 o clock or7 o clock waterleakage may occur Howto force open the locked Door Part Figure Description Door Lock S W Before you start disassemble COVER FILTER first 1 Put yourhand to pull the LEVER ACTUATOR The location you need to pull is shown in the pict...

Page 28: ... 25 Disassembly Part Figure Description Diaphragm Before you start remove covertop Assy Drawer Assy Panel Control and Frame Front 1 Dissamble the ASSY CLAMP DIAPHRAGM 2 Pull diaphragm towards you Be careful not to rip diaphragm ...

Page 29: ...ssembly Part Figure Description Diaphragm 1 Assemble the Diaphragm with tub by hand Diaphragm and tub has triangle part make sure to fit them correctly 2 Assemble hose and clamp with long nose plier and fasten the screwwith screw driver ...

Page 30: ...Motoroverloadedduetotoomuchlaundry Non sensing PBAfault 3C2 ThemotordrivingerrorfromthePBAisweak Unstablerelayoperation etc 3C3 TheIPMterminalofthemainPBAisnotconnected TheDDmotorcoverisoutofplace 3C4 ThePCBhousingterminalisnotconnected PBAfault DDmotorfault 3 WaterSupply 4C Foreignmaterialisenteringthewatersupplyvalve Thewatersupplyvalveterminalisnotconnected Wiredisconnected Thewarmwaterandrinse...

Page 31: ...hotwashesbecausethedooris pushedduetoapressuredifferencefrominternal temperaturechanges S WcontactfaultbecauseofLIDTC L transformation Doorlockswitchfault Drainpumpfault Dryductfanmotorfault MainPCBfault dC1 Thedoorlockswitchterminalisconnectedincorrectly Thedoorlockswitchterminalisbroken ThisoccursduetoLowinsualtionofthewiringassy MainPCBfault dC2 ThisoccursifthePowerswitchisturnedon off continua...

Page 32: ...ntinually Waterissuppliedcontinuallybecauseoffreezingor becausethereisforeignmaterialinthewatersupply valve Thismayoccurwhenthesensorisfaultyorthe pressuretubeisblockedordamaged Waterlevelsensorfault Freezingbywinterseason 12 Temperature Sensor TC1 Thewashingheaterinthetubhasanerror Contact error temperaturesensorfault Theconnectoris connectedincorrectlyorisdisconnected Ifthewaterlevelsensoroperat...

Page 33: ...ccursinthehotwashbecausetheadddooris pushedduetoapressuredifferencefrominternal temperaturechanges S WcontactfaultbecauseofLIDTC L transformation Adddooropen closeswitchfault MainPCBfault DC3 TheAddDoorlockswitchterminalisconnected incorrectly TheAddDoorlockswitchterminalisbroken ThisoccursduetoLowinsualtionofthewiringassy MainPCBfault Adddoorlockswitchfault MainPCBfault 17 Detergent DrawerMotor 6...

Page 34: ...ouchinganyotherobject Make sure the laundry load is balanced The washing machine does not drain and orspin Make sure the drain hose is straightened all the way to the drain system Make sure the debris filteris not clogged The doorwon t open PresstheStart Pausebuttontostopthewashingmachine Thedoorstayslockedaslongasthewashingmachineisstillhotinsideafteraheating operation Itmaytake several seconds t...

Page 35: ...RAM 5 1 WIRING DIAGRAM This Document can not be used without Samsung s authorization n REFERENCE INFORMATION BLK BLACK BLU BLUE GRN GREEN GRY GRAY NTR NATURAL ORG ORANGE PNK PINK RED RED SKYBLU SKYBLUE VIO VIOLET WHT WHITE YEL YELLOW ...

Page 36: ...ountry EC SPAIN EE DENMARK FINLAND NORWAY SWEDEN EF FRANCE EG GERMANY EN NETHERLANDS BELGIUM EO POLAND EP PORTUGAL ET ITALIA LE LEAD SEAD ALBANIA BULGARIA CROATIA CZECH HUNGARIA MACEDONIA ROMANIA SERBIA SLOVAKIA LITHUANIA LATNIA ESTONIA SLOVENIA GREECE MODELNAME Product Type 1 2 Digit Type WW Washer WD Combo DV Dryer MODELCODE 8N V WW Capacity 3 4 Digit Capacity 11 11 5 11 11 10 10 5 10 10 95 9 5 ...

Page 37: ...e the washing machine is running 2 Heater The heateris located on the tub inside the washing machine It heats the waterto increase wash efficiency 3 DoorLock Switch Detects whetherthe doorof the washing machine is open orclosed if the dooris open while the washing machine is running the cycle is temporary stopped ...

Page 38: ...pplicable International and ordomestic law 2020 Samsung Electronics Co Ltd All rights reserved Printed in Korea GSPN GLOBALSERVICE PARTNER NETWORK Area Web Site Europe CIS Mideast Africa gspn1 samsungcsportal com Asia gspn2 samsungcsportal com North Latin America gspn3 samsungcsportal com China china samsungportal com ...

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