Troubleshooting _ 27
Error Type
Drum
Fully
automatic
Causes
Remarks
Error
mode
Old
error
mode
For USA
Cooling Error
CE
CE
cE
-
-
- This occurs when the temperature of the washing
machine is more than 50 ˚C and no draining is
performed.
(Reason: If hot water comes into contact with skin, it
may cause burns.)
- This occurs when the water temperature, for a
specific course, exceeds 50 ˚C. In that case, the
water will be drained to the Reset level.
- This represents a thermal sensor error or any
misuse of the unit.
If this error
occurs for
another
reason, it
is due to a
washing heater
sensor fault.
Replace it.
Door Error
dE
door
dE
Ed
door
dS
(Before
operation)
dE
- A switch contact error because of a deformation
of the door hook
- When the door is pulled by force
When the door
is not opened
after the door
open operation
dL
(During
operation)
- This occurs in the Boil wash because the door is
pushed due to a pressure difference from internal
temperature changes
- Please check the voltage conditions if there is no
problem in a door. (Only this model)
When the door
is not locked
after the door
close operation
dE1
dE1
LO
(Unlock
Fail)
-
- The door lock switch terminal is connected
incorrectly.
- The door lock switch terminal is broken.
- This occurs intermittently because of an electric
wire leakage
- Main PCB fault
FL
(Lock Fail)
dE2
dE2
-
-
- This occurs if the Power switch is turned on/off
continually and too much heat is generated (This
error is difficult to be reproduced.)
Heater Error
HE
HE
E5
Hr
(Heater
Relay)
-
- The washing heater is short-circuited or has a
wire disconnected.
- The washing heater in the tub has an error.
(Contact error, temperature sensor fault)
- If the water level sensor operates without water
because water is frozen or for any other reason
and the temperature sensor is engaged at the
bottom to prevent overheating of the washing,
then the sensor detects a temperature of 100-
150°C then the washing machine turns the input
power off.
For USA
products, if
the heater
has no error,
this occurs
because of
a PBA relay
malfunction.
HE1
HE1
E1
Ec
HE2
HE2
- This error occurs when the red temperature
sensor at the center of the dry heater operates (at
a temperature higher than 145 ˚C)
: Corrective action – Press the button at the
center lightly. The washing machine will
operate normally.
Alternatively, replace the temperature sensor if
the temperature sensing is unstable because of
functional degradation.
HE3
-
- This occurs when the steam function does not
operate normally.
- This error does not occur in existing drum
products. Check whether the product is a steam
model
