English
55
Troubleshooting
Problem
Action
Fills with the wrong
temperature water.
•
Fully open both taps.
•
Make sure the temperature selection is correct.
•
Make sure the hoses are connected to the correct taps. Flush
water lines.
•
Make sure your water heater is set to supply hot water with a
minimum temperature of 120 °F (49 °C) at the tap. Also, check
the water heater capacity and recovery rate.
•
Disconnect the hoses and clean the mesh filters. The mesh
filters may be clogged.
•
While the washer fills, the water temperature may change as
the automatic temperature control feature checks incoming
water temperature. This is normal.
•
While the washer fills, you may notice just hot and/or just
cold water going through the dispenser when cold or warm
temperatures are selected. This is a normal function of
the automatic temperature control feature as the washer
determines the water temperature.
The load is wet at the
end of a cycle.
•
Use the High or Extra High spin speed.
•
Use high efficiency (HE) detergent to reduce oversudsing.
•
The load is too small. Small loads (one or two items) may
become unbalanced and not spin completely.
•
Make sure the drain hose is not kinked or clogged.
Leaks water.
•
Make sure the door is properly closed.
•
Make sure all hose connections are tight.
•
Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
•
Avoid overloading.
•
Use high efficiency (HE) detergent to prevent oversudsing.
Has odors.
•
Excessive suds collect in recesses and can cause foul odors.
•
Run cleansing cycles to sanitize periodically.
•
Clean the door seal (diaphragm).
•
Dry the washer interior after a cycle has finished.
After a cycle, washer
is not off and/or the
door does not open.
•
If the Remaining Laundry Notification is on, press
Power
to
turn the power off, and then remove the items.
•
If the SELF CLEAN indicator is on, remove all items from the
drum, and then run the SELF CLEAN cycle.
If a problem persists, contact a local Samsung service center.
Untitled-6 55
Untitled-6 55
2020-04-02 4:27:09
2020-04-02 4:27:09
