Samsung WF397UTPA SERIES, User Manual

Page: 33 / 144

troubleshooting _33
troubleshooting
ChECK ThESE SoLUTioNS iF yoUR WAShER…
PROblEm SOlUTION
Will not start. • Make sure the door is firmly closed.
• Make sure your washer is plugged in.
• Make sure the water source faucets are open.
• Make sure to press the Start/Pause Button to start your washer.
• Make sure the Child Lock is not activated. See page 24.
• Before your washer starts to fill, it will make a series of clicking noises
to check the door lock and do a quick drain.
• Check the fuse or reset the circuit breaker
has no water or not enough
water.
• Turn both faucets on fully.
• Make sure the door is tightly closed.
• Straighten the water inlet hoses.
• Disconnect hoses and clean the screens. Hose filter screens may be
clogged.
• Open and close the door, then press the Start/Pause Button.
has detergent remains in
the automatic dispenser
after the wash cycle is
complete.
• Make sure your washer is running with sufficient water pressure.
• Make sure the Detergent Selector dial is in the upper position when
using granular detergent.
Vibrates or is too noisy. • Make sure your washer is set on a level surface. If the surface is not
level, adjust your washer feet to level the appliance.
• Make sure that the shipping bolts are removed.
•
Make sure your washer is not touching any other object.
• Make sure the laundry load is balanced.
Stops • Plug the power cord into a live electrical outlet.
•
Check the fuse or reset the circuit breaker.
• Close the door and press the Start/Pause Button to start your
washer.
For your safety, your washer will not tumble or spin unless the door is
closed.
• Before your washer starts to fill, it will make a series of clicking noises
to check the door lock and do a quick drain.
• There may be a pause or soak period in the cycle. Wait and it may
start.
• Check the screens on the inlet hoses at the faucets for obstructions.
Clean the screens periodically.
05 tr
oubleshooting
WF405ATPA-03145A-06_EN.indd 33 2013-3-5 17:26:51