Samsung WF365 Series, Technical Information

Page: 3 / 72

ALIGNMENT AND ADJUSTMENTS
3
NO
Error Code
(Diagnostic Code
Error Image)
Description Corrective Action
10 ds
Door is detected as open while it is
trying to lock the door.
Go to “Quick Test Mode” and then do
Door Lock/Unlock Test
11 tE
Abnormal high/low temperature or
resistance (Thermal sensor or PBA
resistance).
Go to “ Board Input Test” and check
Water Temperature. Check loose
or pinched wires. Replace PCB or
thermistor.
12
3E
MICOM is attempting to drive the motor
but is not getting any response signals
from the hall sensor. Visual check shows
motor is not running. (Locked, Defective
Hall Sensor or Overload)(WF364*)
Evaluate wire harness for loose or
unhooked connections. Go to “
Quick Test Mode” and test Motor.
MICOM is attempting to drive the
motor but is not getting any response
signals from the current. Visual check
shows motor is not running. (Locked or
Overload)
13
Hr
Heater Relay Failure (No Heater
Relay Check Signal)
Replace PCB
14
nF1
The hot/cold water hose connection
is not correct.
Please connect the hot/cold water
hose connection correctly.
15
2E
Voltage for motor control bus is over
or under specified limit.
Replace PCB
16
SUd
Suds is detected during the washing
session. (“SUdS” is not an error. If the
washer is in suds period, “SUdS” will
light up instead of remaining time.)
Guide a user to reduce amount of
detergent usage.
17
AE
Communication error between SUB
PBA and MAIN PBA
Check Main PBA, SUB PBA & Wire-
harness. Replace PCB
18
SF
System Error Replace PCB
To avoid risk of electrical shock, personal injury or death; disconnect power to washer
before servicing, unless testing requires power.
WARNING
[BIGBANG]Technical_information-03207A-03_EN.indd 3 2013-7-16 17:15:02