Samsung WF331ANR/XAA Troubleshooting Manual Download Page 5

 
 

#  tsWF331   09/30/2011                                                                                                                                                                             5 

               

 

Error Type  

Error Mode  

Details  

LED LCD 

                             
Drain Error 

                         
nd                               

 

Check for Foreign material entering the pump or hoses.  

Check to make sure the wiring harness is connected properly. 

Check the water pump terminal . 

Check for freezing. 

The water level fails to drop below the Reset Water Level

 

  within 30 minutes. 

                         
Power Error  

                         
2E            

 

Make sure to check the operating voltage. (An error occurs when 
under or over voltage is supplied.)   Check whether a plug recepta-
cle is used. When the connecting wires are too small (extension 
cord use), a momentary low voltage may drop up to 10 V 

Main PBA fault (sometimes) 

PF 

 

Momentary Power Failure 

                                 
Communica-
tion Error 

AE 

 

Check the wire connections and terminal contacts between the sub 
and main PBAs. 

Check for disconnected wires. 

Check whether the sub PCB is short circuited because of moisture. 
If the main PCB’s communication circuit is faulty, replace it. 

                              
Switch Error 

(Main Relay 

Error)  

                         
E2            

 

Check whether either the Power switch or a tact switch (any button)  
is stuck down. 

Check whether the service PBA holding screws are fastened too 
tight pinching the contacts 

If the main PBA switching IC on/off error has occurred, replace the 
main PBA. 

The “E2” error occurs if the main relay connections are incorrect. 
Check the connections. If there is no error in the connections, re-
place the main PBA  

                        
SR 

 

Door Error 

ds          

(Before 

operation) 

 

Failed Lock 

FL 

(Lock Fail) 

 

Unlock Failure  LO             

(Unlock 

Fail) 

 

 

              

 

 

 

 

 

Check the door switch and latch alignment .  

Check the latch for damage 

Check the wiring harness to the latch.  

Check the door switch. Replace if faulty. 

Check the main PBA door sensing circuit. Replace if faulty. 

Finally verify he operation of the Main PCB 

 

 

 

 

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Summary of Contents for WF331ANR/XAA

Page 1: ...nser Test Start Rinse and Spin Cycle After fill is completed remove detergent drawer place towel below opening and within 3 minutes the dispenser will activate Service Mode This mode allows more detailed operation tests and troubleshoot ing to enter press Signal Delay Start simultaneously with the power on While in Service Mode the Service Mode can be entered while the unit is in a wash cycle the ...

Page 2: ... tsWF331 09 30 2011 2 w w w m o s o g e p s z e r v i z i n f o ...

Page 3: ...t 2 Connector CN2 Pin 3 Brown and Heater Relay Pin 2 Red 120VAC with the Heater On and 0VAC with the Heater off Power Off heater resistance is 16 6Ω Hall Sensor Check Test 1 Test 2 Connector CN6 Pin 4 Orange and Pin 2 Red addition ally Pin 4 orange and pin 3 blue Manually spin the drum to see the volt age change Power On Voltage at Pin 4 BLK and 1 RED of CN1 5VDC 0Vdc or 3 75Vdc D D Motor Check Te...

Page 4: ...l Sensor error 3E Check the motor drive connector it may be loose The hall sensor may be disconnected loose or damaged Check for a foreign ob ject inside the motor or motor damage The stator might be loose or damaged The drum might be overloaded from too many clothes or the relay or PCB might be defective E3 bE 25 Water Supply Error nF 3 Check the water valve wiring harness Check whether the water...

Page 5: ...cted wires Check whether the sub PCB is short circuited because of moisture If the main PCB s communication circuit is faulty replace it Switch Error Main Relay Error E2 Check whether either the Power switch or a tact switch any button is stuck down Check whether the service PBA holding screws are fastened too tight pinching the contacts If the main PBA switching IC on off error has occurred repla...

Page 6: ...ove a few items Press start to continue and complete the wash cycle Clutch Motor Error PE Check the clutch motor windings and connec tor Clutch motor error Occurs when the clutch motor position is not detected The MICOM will attempt 3 times to determine the motor position After the 3rd attempt the error will appear Clutch motor error Occurs when the clutch motor position is not detected Check whet...

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