Samsung WF16T9500 Series User Manual Download Page 1

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Washing Machine

User manual

WF16T9500**

Untitled-2 1

2021-01-06 7:15:26

Summary of Contents for WF16T9500 Series

Page 1: ...Washing Machine Usermanual WF16T9500 Untitled 2 1 2021 01 06 7 15 26 ...

Page 2: ...on requirements 15 Step by step installation 17 Environment 24 Multi control connection guide 25 Before you start 28 Initial setup 28 Laundry guidelines 29 Detergent drawerguidelines 31 Operations 35 Multi control panel 35 Operating a cycle 38 Cycle overview 39 Additional functions 42 System functions 45 Special features 48 SmartThings 50 Open Source Announcement 51 Maintenance 52 Drum clean 52 Em...

Page 3: ...English English 3 Troubleshooting 58 Checkpoints 58 Information codes 62 Specifications 65 Fabric care chart 65 Protecting the environment 66 Specification sheet 67 Untitled 2 3 2021 01 06 7 15 27 ...

Page 4: ...ons covervarious models the characteristics of yourwashing machine may differslightly from those described in this manual and not all warning signs may be applicable If you have any questions orconcerns contact yournearest service centre orfind help and information online at www samsung com Important safetysymbols What the icons and signs in this usermanual mean WARNING Hazards orunsafe practices ...

Page 5: ...from 8years and above and personswith reduced physical sensoryor mental capabilities orlack of experience and knowledge if theyhave been given supervision orinstruction concerning use of the appliance in a safewayand understand the hazards involved Children shall not playwith the appliance Cleaning and usermaintenance shall not be made bychildrenwithout supervision 3 Children should be supervised ...

Page 6: ...erresidential type environments bed and breakfast type environments areas forcommunal use in blocks of flats orin launderettes Critical installationwarnings WARNING The installation of this appliance must be performed by a qualified technician orservice company Failure to do so may result in electric shock fire an explosion problems with the appliance orinjury The appliance is heavy therefore take...

Page 7: ...ccordance with local and national regulations Do not install this appliance neara heaterorany inflammable material Do not install this appliance in a humid oily ordusty location orin a location exposed to direct sunlight or water rain drops Do not install this appliance in a location exposed to low temperatures Frost may cause the tubes to burst Do not install this appliance in a location where ga...

Page 8: ...al usagewarnings WARNING If the appliance is flooded turn off the water powersupplies immediately and contact yournearest service centre Do not touch the powerplug with wet hands Failure to do so may result in electric shock If the appliance generates a strange noise a burning smell orsmoke unplug the powercord immediately and contact yournearest service centre Failure to do so may result in elect...

Page 9: ...y the appliance yourself Do not use a fuse such as copper steel wire etc otherthan a standard fuse When the appliance needs to be repaired orreinstalled contact yournearest service centre Failure to do so may result in electric shock fire problems with the appliance orinjury If the watersupply hose comes loose from the watertap and floods the appliance unplug the powercord Failure to do so may res...

Page 10: ...t in the doororthe dooris not completely closed it may cause a water leak Open the watertap and check if the watersupply hose connectoris firmly tightened and that there is no waterleak before using the appliance If the screws on the watersupply hose connectorare loose it may result in a waterleak The appliance you have purchased is designed fordomestic use only Using the appliance forbusiness pur...

Page 11: ... doorglass This may result in burns Do not insert yourhand into the detergent drawer This may result in injury as yourhand may be caught by the detergent input device Remove the liquid detergent guide applicable models only when using powdered detergent If not watermay leak through the front of the detergent drawer Do not place any objects such as shoes food waste animals otherthan laundry into th...

Page 12: ...e to the appliance Do not wash clothing with large buckles buttons orotherheavy metal objects Sort the laundry by colouron the basis of its colorfastness and select the recommended cycle water temperature and additional functions This may result in discolouration orfabric damage Take care that children s fingers are not caught in the doorwhen you close it Failure to do so may result in injury To p...

Page 13: ...uded in the product package If you have a problem with the washing machine orthe parts contact a local Samsung customercentre orthe retailer 06 05 07 08 03 04 02 01 10 09 12 11 01 Release lever 02 Detergent drawer Auto dispenser 03 Drum 04 Door 05 Worktop 06 Multi control panel 07 Power plug 08 Drain hose 09 Filter cover 10 Levelling feet 11 Debris filter 12 Emergency drain tube Untitled 2 13 2021...

Page 14: ...ring the holes afterremoving the shipping bolts The provided numberof bolt caps 3 to 6 depends on the model Hose guide Forhanging the drain hose in the drainpipe orwash basin Cold Hot waterhose Forsupplying waterto the washing machine Hot waterhoses is forapplicable models only Accessories not supplied Stacking kit SKK AT Staking kit is required to stack a dryeron a washing machine Untitled 2 14 2...

Page 15: ...ectric hazard Please use the additional grounding wire provided with this appliance if there is no hole forearth pin in powerinlet socket Watersupply A properwaterpressure forthis washing machine is between 50 kPa and 800 kPa Waterpressure less than 50 kPa may cause the watervalve to not close completely orit may take longerto fill the drum causing the washing machine to turn off Watertaps must be...

Page 16: ...mperature Do not install the washing machine in areas where watermay freeze as the washing machine always retains some waterin its watervalves pumps and orhoses Frozen waterleft in the connection parts may cause damage to belts the pump and othercomponents of the washing machine Alcove installation Minimum clearance forstable operation Sides 25 mm Top 25 mm Rear 50 mm Front 550 mm If both the wash...

Page 17: ...ifferdepending on the model WARNING Packaging materials can be dangerous to children Dispose all packaging material plastic bags polystyrene etc out of children s reach To avoid injury coverthe holes with bolt caps afterremoving the shipping bolts Do not move the washing machine without the shipping bolts in place Assemble the shipping bolts before moving the washing machine to anotherlocation Kee...

Page 18: ...English Installation English 18 3 Close all plastic bolt caps on the rearof the washing machine Untitled 2 18 2021 01 06 7 15 29 ...

Page 19: ...ling is complete tighten the nuts using the spanner CAUTION When installing the product make sure the levelling feet is not pressing the powercord CAUTION Make sure all the levelling feet are seating on the floorsurface to avoid the washing machine from moving orgenerating noise due to vibration Then check if the washing machine is rocking If the washing machine is not rocking tighten the nuts Unt...

Page 20: ...eris damaged ormissing 2 Connect the otherend of the waterhose to the inlet valve on the back of the washing machine and then turn it to the right to tighten 3 Slowly open the watertap and check if there are any leaks around the connection areas If there are water leaks repeat step1 and 2 WARNING If there is a waterleak stop operating the washing machine and disconnect it from the electrical suppl...

Page 21: ...rtap A B 1 Remove the adaptor A from the waterhose B 2 Use a Phillips screwdriverto loosen fourscrews on the adaptor C 3 Hold the adaptorand turn part C in the arrow direction to loosen it by 5 mm C 4 Insert the adaptoronto the watertap and then tighten the screws while lifting the adaptor 5 Turn part C in the arrow direction to tighten it Untitled 2 21 2021 01 06 7 15 31 ...

Page 22: ...ection NOTE Afterconnecting the waterhose to the adaptor pull the waterhose down to check if it is connected properly Use a populartype of watertaps If the tap is square shaped ortoo big remove the spacerring before inserting the tap into the adaptor Formodelswith an additional hotwaterinlet 1 Connect the red end of the hot waterhose to the hot waterinlet on the back of the machine 2 Connect the o...

Page 23: ...A The aqua stop hose alerts users of a risk of waterleaks It senses the waterflow and turns red on the centre indicator A in case of a leak NOTE The end of the aqua stop hose must be fitted to the watertap and not the machine Untitled 2 23 2021 01 06 7 15 31 ...

Page 24: ...in hose stays in position use the plastic hose guide provided see the figure To prevent the siphoning of waterflow during drainage make sure to insert the drain hose15 cm in the drain pipe To prevent the drain hose from moving around secure the hose guide to the wall Drain standpipe requirements Minimum diameterof 5 cm Minimum carry away capacity of 60 litres perminute STEP 6 Poweron Plug the powe...

Page 25: ...teps A 1 Complete up to step 6 of the Stacking Kit Installation Guide Then attach the provided multi control connection cable A to the left stacking guide seen from the back of the washing machine B 2 Affix the multi control cable by inserting the cable holders B at both ends into theirdesignated slots on the left stacking guide 3 Complete steps 7 to10 of the Stacking Kit Installation Guide Untitl...

Page 26: ...d the otheron the bottom front of the dryer Bottom front of the dryer CAUTION Make sure the multi control cable connectors are firmly connected C 5 Make sure the multi control connection is successfully completed 6 Complete steps11 to12 of the Stacking Kit Installation Guide and then attach the provided front cover C to the bottom of the dryer Untitled 2 26 2021 01 06 7 15 32 ...

Page 27: ...chine and the dryerto control both of them with a single control panel Rearview Frontview 1 Plug the powercord into an outlet Tap and Dryer in that orderand see if the dryerbuttons activate Cotton Cotton linen 2 The multi control connection is complete if the dryer buttons are activated Untitled 2 27 2021 01 06 7 15 32 ...

Page 28: ...ess which comes afterthe language selection You must proceed calibration before using the washing machine Empty the drum and then tap and hold to start calibration When calibration is complete powerturns off and then turns on automatically If you want to proceed calibration again tap and hold for3 seconds to enterthe system function and select Calibration 01 Language selection 02 Calibration 03 We...

Page 29: ...d buckles on clothing may damage otherlaundry items as well as the drum Turn clothingwith buttons and embroideries inside out If trousers orjacket zippers are open while washing the drum may be damaged Zippers should be closed and fixed with a string Clothing with long strings may become entangled with otherclothes Make sure to tie the strings before starting the wash STEP 3 Use a laundrynet Brass...

Page 30: ...ly STEP 5 Applya properdetergent type The type of detergent depends on the type of fabric cotton synthetic delicate items wool colour wash temperature and degree of soiling Make sure to use the laundry detergent that is designed forautomatic washing machines NOTE Follow the detergent manufacturer s recommendations based on the weight of the laundry the degree of soiling and the hardness of the wat...

Page 31: ...abric softeneronly C Manual detergent compartment If necessary add detergent manually as instructed by the detergent manufacturer To use the detergent in this compartment make sure the auto dispensing option is off Formore information on turning the auto dispensing off see the Dose perWash and Dose perRinse section on page 43 Do not exceed the max line D when adding detergent D CAUTION Do not add ...

Page 32: ...esponding compartment Detergent softeneris not automatically dispensed in the Wool cycle To dispense detergent softenerin the Wool and Outdoorcycle you must manually set the input level of detergent softener Do not exceed the max line when filling detergent and softener Forspecial detergent orsoftener forwool baby clothes etc purchase additional compartments and use the new compartments exclusivel...

Page 33: ... coverback and turn it clockwise to close C 4 Turn the auto softenercompartment cover C anticlockwise to open D 5 Apply an appropriate amount of softenerto the auto softenercompartment D Afteryou finish put the coverback and turn it clockwise to close 6 Push the detergent drawerto close Push the detergent drawerall the way to the end You will heara click sound when the draweris properly closed Unt...

Page 34: ...inputting detergent orfabric softenerin the applicable compartment The content may spill When removing the detergent softenercompartment to check the remaining content upon an error message orbefore the message appears the drawermay have content remaining orleaking from the bottom of the drawer Make sure all the compartments in the detergent drawerare empty before moving the washing machine The in...

Page 35: ...ER Tap WASHER to select the washing machine and use its features You can tap and hold WASHER for3 seconds to cancel the washing machine operation Tap DRYER to select the dryerand use its features You can tap and hold DRYER for3 seconds to cancel the washing machine operation 03 Navigation dial Turn the navigation dial left orright to navigate through cycles and functions Yourselection such as cycl...

Page 36: ...tently after completing the dry cycle to prevent wrinkles Time Tap to change the cycle time Some cycles do not support a time setting You can set the drying time between 20 minutes and 240 minutes However available drying time depends on the selected cycle 08 Wash cycle settings Tap the desired button to change the default wash cycle settings Temp Tap to change the watertemperature forthe selected...

Page 37: ... doorlocks automatically during a cycle and this indicatorturns on You can open the doorwhen this icon disappears Smart Control This icon indicates that the washing machine s Smart Control is on Formore information on Smart Control see page 48 This icon indicates that the dryer s Smart Control is on Formore information on Smart Control see page 48 Untitled 2 37 2021 01 06 7 15 37 ...

Page 38: ...ry Level Wrinkle Prevent orTime setting 5 Tap and then turn the Navigation dial to select the desired additional function Formore information on Additional functions see page 42 Formore information on the dryer s additional functions please see the dryer s usermanual 6 Tap to change the settings forselected additional function Not all cycles have additional functions available 7 Tap and hold to st...

Page 39: ... cycle according to the load and the soil severity This cycle is best used with the Auto Dispense function 9 QuickWash Forless soiled laundrywith less than a 5 0 kg load It takes at least17 minutes depending on the conditions such as the waterpressure waterhardness and orextra options selected A recommended amount of detergent is less than 20 g fora 5 0 kg load 5 Hygiene Steam Forcolourfast fabric...

Page 40: ... 2 Outdoor Foroutdoorclothes skiwear and sportswearthat are made of functional materials such as spandex stretch and micro fibre 3 Activewear Forexercise wearsuch as sports jerseys training pants shirts tops and otherperformance clothing This cycle provides effective soil removal with controlled drum rotation forspecial fabric care 5 BabyCare Featuring a high temperature wash and extra rinses to h...

Page 41: ...glish 41 Cycle Description Max load kg Drum Clean Cleans the drum and the rubberdoorgasket by removing dirt and bacteria from them Fordetails see the Drum clean section on page 52 Untitled 2 41 2021 01 06 7 15 37 ...

Page 42: ...k This function helps remove a wide variety of stubborn stains With Bubble Soak selected laundry is thoroughly soaked in waterbubbles foreffective washing 1 Select a cycle and change the cycle settings as necessary 2 Tap 3 Turn the Navigation dial to select Bubble Soak and then tap Bubble Soak is available with and adds up to 30 minutes to these cycles Energy Saving Cotton AI Wash Quick Wash Hygie...

Page 43: ...ng Default setting is Med Medium You can select from Med High Off orLow MyCycles Add orremove cycles to create a personal cycle list 1 Tap 2 Turn the Navigation dial to select MyCycles and then tap You can only edit a cycle to create a personal cycle when the washing machine is not operating 3 Turn the Navigation dial to select a desired cycle 4 Tap to add orremove the selected cycle Addition and ...

Page 44: ...DelayEnd and then tap 4 Turn the Navigation dial to select the desired time and then tap 5 Tap and hold Status shows in the display and the washing machine tumbles the drum to sense the weight of the load if load sensing is preset forthe selected cycle When load sensing is complete the display shows the remaining time until the end of the wash cycle To cancel Delay End tap to restart the washing m...

Page 45: ...level increases Softener You can change the concentration level of the softener 1 Tap and hold for3 seconds 2 Turn the Navigation dial to select Softener and then tap 3 Tap to select the desired setting The default setting is1x You can select from1x 2x or3x NOTE The dispense amount of softenerdecreases as the concentration level increases AI Pattern This function saves frequently used cycles and s...

Page 46: ...connecting yourwashing machine and the dryerwith the multi control connection cable the sound only plays on the multi control panel If you disconnect the multi control connection the sound plays on each appliance which you manipulate Calibration You can run calibration again foraccurate weight detection 1 Tap and hold for3 seconds 2 Turn the Navigation dial to select Calibration and then tap Calib...

Page 47: ...n the washing machine s Wi Fi and connect to a network the washing machine remains connected to the network even when you turn off the power The Wi Fi indicates that the washing machine is connected to the routerthrough the Wi Fi connection Language You can change the system language 1 Tap and hold for3 seconds 2 Turn the Navigation dial to select Language and then tap 3 Turn the Navigation dial t...

Page 48: ...ns menu and select Wi Fi to turn it on Turning the washing machine s Wi Fi on allows you connect to the washing machine via SmartThings app on yoursmartphone ortablet regardless of the powerstatus of the washing machine However the washing machine appears offline on the SmartThings app if the washing machine s Wi Fi is off Close the doorbefore starting the Smart Control function If you use yourwas...

Page 49: ...ercompleting a cycle The Stay Connect function will remain active forup to 24 hours if the doorremains closed 2 When the Stay Connect function is active the Smart Control DoorLock and Wi Fi icons are illuminated on yourwashing machine display 3 You can conveniently control yourwashing machine adding rinse spin cycles using the SmartThings app NOTE The washing machine switches to standby powersavin...

Page 50: ...you have a Samsung account use the account to log in A registered Samsung smartphone ortablet user automatically logs in To registeryourappliance to SmartThings 1 Make sure yoursmartphone ortablet is connected to a wireless network If not go to Settings and turn on the wireless connection and select an AP Access Point 2 Open SmartThings on yoursmartphone ortablet 3 If a message of A new device is ...

Page 51: ... menu It is also possible to obtain the complete corresponding source code in a physical medium such as a CD ROM a minimal charge will be required The following URL http opensource samsung com opensource SMART_AT_051 seq 0 leads to the open source license information as related to this product This offeris valid to anyone in receipt of this information NOTE When Wi Fi is activated the energy consu...

Page 52: ...dry orthe drum of the washing machine To prevent limescale add the properamount of detergent according to yourlocal waterhardness oradd a watersofteneradditive togetherwith the detergent Drum Clean reminder Afterevery 40 45 cycles the washing machine displays the Drum Clean needed message foran hour to alert you to run the Drum Clean cycle It is recommended to run the cycle regularly forhygienic p...

Page 53: ...cover to open A 3 Put an empty spacious containeraround the cover and stretch the emergency drain tube to the containerwhile holding the tube cap A B 4 Open the tube cap and let waterin the emergency drain tube B flow into the container 5 When done close the tube cap and reinsert the tube Then close the filtercover NOTE Use a spacious containerbecause the waterin the drum may be more than expected...

Page 54: ...ect the waterhose from the back of the washing machine Coverthe hose with a cloth to prevent waterfrom gushing out 4 Use pliers to pull out the mesh filterfrom the inlet valve 5 Submerge the mesh filterdeeply in waterso that the threaded connectoris also submerged 6 Dry the mesh filtercompletely in the shade 7 Reinsert the mesh filterinto the inlet valve and reconnect the waterhose to the inlet va...

Page 55: ... the debris filter and turn the filterknob to the right NOTE Some debris filters feature a safety knob that is designed to prevent accidents by children To open the safety knob of the debris filter push in and turn it anticlockwise The spring mechanism of the safety knob helps open the filter To close the safety knob of the debris filter turn it clockwise The spring makes a rattling sound which is...

Page 56: ...tment from the detergent drawer and then clean all parts of both compartments in flowing waterwith a soft brush Open the lids of both compartments and then put waterin them and shake forcleaning the inside 3 Clean the drawercomponents in flowing waterusing a soft brush 4 Clean the drawerrecess using a bottle brush to remove detergent residues and limescale on the drawerrecess Untitled 2 56 2021 01...

Page 57: ...warm water 4 Pourwarm waterinto the drum and leave it forabout10 minutes 5 Reconnect the waterhose to the watertap NOTE If the washing machine still doesn t operate normally repeat the above steps until it operates normally Care against an extended time of disuse Avoid leaving the washing machine unused foran extended time If this is the case drain the washing machine and unplug the powercord 1 Tu...

Page 58: ...when you open the AddWash doorwithout tapping and holding If this happens do one of the following Press the AddWash doorto close properly Then tap and hold and try again To add laundry open the AddWash doorand put in laundry close the AddWash doorcompletely Then tap and hold to resume operation Watersupplyis insufficient ornowater is supplied Fully open the watertap Make sure the dooris properly c...

Page 59: ...m If you encountera drain problem call forservice Make sure the debris filteris not clogged Close the doorand tap and hold Foryoursafety the washing machine will not tumble orspin unless the dooris closed Make sure the drain hose is not frozen orclogged Make sure the drain hose is connected to a drain system that is not clogged If the washing machine is not supplied with sufficient power the washi...

Page 60: ...power the washing machine will temporarily not drain orspin As soon as the washing machine regains sufficient power it will operate normally Fillswith thewrong watertemperature Fully open both taps Make sure the temperature selection is correct Make sure the hoses are connected to the correct taps Flush waterlines Make sure the waterheateris set to supply a minimum of 49 C hot water at the tap Als...

Page 61: ...odels only You may not be able to see bubbles if there is too much items in the drum Severely contaminated laundry may not generate bubbles Can I open the AddWash doorat any time The AddWash doorcan be opened onlywhen the indicatorappears However it does not open in the following cases When the boiling ordrying process is running and the internal temperature becomes high If you set the Child Lock ...

Page 62: ...e cold watertap and the hot watertap are properly connected Clean the mesh filteras it may be clogged All buttons will be disabled for3 minutes afterthe information code appears When the 4C message appears the machine drains waterfor3 minutes In the meantime the Powerbutton will be disabled Checkwaterlines Make sure the cold watersupply hose is firmly connected to the cold water tap If it is conne...

Page 63: ...operation Try restarting the cycle If the information code remains contact a customerservice centre 3CP The electronic control needs to be checked Try restarting the cycle If the information code remains contact a customerservice centre UC Check the pulsatormotorforoperation Check if poweris supplied properly If the information code remains contact a customerservice centre Lowvoltage detected Chec...

Page 64: ... machine off and restart the cycle If the information code remains contact a customerservice centre DC1 The Main Doorlock unlock is not working properly Turn the machine off and restart the cycle If the information code remains contact a customerservice centre DC3 The AddWash doorlock unlock is not working properly Turn the machine off and restart the cycle If the information code remains contact ...

Page 65: ...wash 30 C mild fine wash 30 C very mild fine wash Hand wash Do not wash NOTE The numbers in the wash tub specify the maximum washing temperatures in degrees celsius Celsius which must not be exceeded Bleaching Any bleach allowed Only oxygen bleach allowed Do not bleach Drying Tumble drying Drying at a temperature of 80 C with a normal drying process Tumble drying Drying at a temperature of 60 C wi...

Page 66: ...fessional wet cleaning Very mild professional wet cleaning Do not wet clean NOTE The letters in a circle indicate the solvents P F used in dry cleaning orwet cleaning W Generally the line underthe symbol indicates a mildertreatment e g gentle cycle foreasy care items The double line indicates care levels with particularly gentle treatment Protecting the environment This appliance is manufactured f...

Page 67: ... 686 mm B Height 984 mm C Depth 796 mm D 864 mm E 1386 mm Waterpressure 50 800 kPa Net weight 93 0 kg Maximum load capacity Washing and spinning 16 0 kg Powerconsumption Washing and heating AC 220 240 V 50 Hz 2000 2400 W Spin revolutions 1100 RPM NOTE The design and specifications are subject to change without notice forquality improvement purposes Untitled 2 67 2021 01 06 7 15 45 ...

Page 68: ...OR COMMENTS COUNTRY CALL ORVISITUS ONLINE AT AUSTRALIA 1300 362 603 Other www samsung com au support NEW ZEALAND 0800 726 786 All Product www samsung com nz support DC68 04256A 01 Untitled 2 68 2021 01 06 7 15 45 ...

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Samsung WF16T9500 Series, User Manual

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