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English  43

Tr

ouble

shoo

ting

Problem

Action

Excessive suds.

• 

Make sure the Auto Detergent and Auto Softener settings are 
properly configured.

• 

Make sure you use the recommended types of detergent as 
appropriate.

• 

Use high efficiency (HE) detergent to prevent oversudsing.

• 

Reduce the detergent amount for soft water, small loads, or 
lightly soiled loads.

• 

Non-HE detergent is not recommended.

Cannot apply 
additional detergent.

• 

Make sure the remaining amount of detergent and fabric 
softener is not over the limit.

• 

Make sure the Auto Dispense function is activated, with both 
the Water Hardness and Concentration settings properly 
specified (applicable models only).

Stops.

• 

Plug the power cord into a live electrical outlet.

• 

Check the fuse or reset the circuit breaker.

• 

Close the door and press the 

Start/Pause

 button to start the 

washing machine. 
For your safety, the washing machine will not tumble or spin 
unless the door is closed.

• 

Before the washing machine starts to fill, it will make a series of 
clicking noises to check the door lock and does a quick drain.

• 

There may be a pause or soak period in the cycle. Wait briefly 
and the washing machine may start.

• 

Make sure the mesh filter of the water supply hose at the water 
taps are not clogged. Periodically clean the mesh filter.

• 

If the washing machine is not supplied with sufficient power, 
the washing machine temporarily will not drain or spin. As soon 
as the washing machine regains sufficient power, it will operate 
normally.

WF16J9000KW_DC68-03638A-EN.indd   43

2015/8/5   9:46:17

Summary of Contents for WF16J9000K Series

Page 1: ...Washing Machine User manual WF16J9000K SSEC SEC WF16J9000KW_DC68 03638A EN indd 1 2015 8 5 9 46 04...

Page 2: ...aundry guidelines 24 Detergent drawer guidelines 26 Operations 28 Control panel 28 Simple steps to start 29 Cycle overview 30 Settings 33 Maintenance 34 DRUM CLEAN 34 SMART CHECK 35 Maintenance 36 Eme...

Page 3: ...this manual do not cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your washing mac...

Page 4: ...sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety 2 For...

Page 5: ...llation warnings WARNING The installation of this appliance must be performed by a qualified technician or service company Failure to do so may result in electric shock fire an explosion problems with...

Page 6: ...osion or problems with the product Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national regulations Do not install this...

Page 7: ...ter power supplies immediately and contact your nearest service centre Do not touch the power plug with wet hands Failure to do so may result in electric shock If the appliance generates a strange noi...

Page 8: ...shing machine without proper supervision Do not let children climb in or onto the appliance This may result in electric shock burns or injury Do not insert your hand or a metal object under the washin...

Page 9: ...en the water tap slowly after a long period of non use The air pressure in the water supply hose or the water pipe may damage a product part or result in a water leak If a draining error occurs during...

Page 10: ...gnetic fields near the washing machine This may result in injury due to a malfunction Water drained during a high temperature wash or drying cycle is hot Do not touch the water This may result in burn...

Page 11: ...aneous combustion or ignition due to the heat from the oxidation of the oil Do not use water from water cooling heating devices This may result in problems with the washing machine Do not use natural...

Page 12: ...appliance by spraying water directly onto it Do not use the a strong acidic cleaning agent Do not use benzene thinner or alcohol to clean the appliance This may result in discolouration deformation da...

Page 13: ...rts are included in the product package If you have a problem with the washing machine or the parts contact a local Samsung customer centre or the retailer 11 10 09 08 04 03 02 05 07 06 01 01 Detergen...

Page 14: ...water hose Hot water hose Liquid detergent guide Hose drain NOTE Bolt caps The provided number 3 to 6 of bolt caps depends on the model Hot water hose Applicable models only Liquid detergent guide App...

Page 15: ...ing conductors may cause electric shock Water supply A proper water pressure for this washing machine is between 50 kPa and 800 kPa Water pressure less than 50 kPa may cause the water valve not to clo...

Page 16: ...install the washing machine in areas where water may freeze as the washing machine always retains some water in its water valves pumps and or hoses Frozen water left in the connection parts may cause...

Page 17: ...ezing point 0 C Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove all shipping bolts 1 Loosen all shipping bolts on the rear of the machine using the suppl...

Page 18: ...complete tighten the nuts using the spanner STEP 4 Connect the water hose The provided hose adaptor may differ with the model This step guides you through connecting the connector type adaptor If you...

Page 19: ...ing up the adaptor 5 Turn part C in the arrow direction to tighten it E 6 While holding down part E connect the water hose to the adaptor Then release part E The hose fits into the adaptor with a clic...

Page 20: ...there is a water leak and contact a local Samsung service centre Otherwise this may cause electric shock CAUTION Do not stretch the water hose by force If the hose is too short replace the hose with...

Page 21: ...ater inlet on the back of the machine 2 Connect the other end of the hot water hose to the hot water tap Aqua hose applicable models only A The aqua hose alerts users of a risk of water leaks It sense...

Page 22: ...e the sink siphon so that the end of the hose is at least 60 cm above the floor ln a drain pipe The drain pipe should be between 60 cm and 90 cm high It is advisable to use a 65 cm high vertical pipe...

Page 23: ...shing machine 2 Hold down Temp and Delay End simultaneously for 3 seconds to enter Calibration mode The CB message appears 3 Press Start Pause to run the Calibration cycle 4 The drum will rotate clock...

Page 24: ...ins and buckles on clothing may damage other laundry items as well as the drum Turn clothing with buttons and embroideries inside out If pants or jacket zippers are open while washing the drum may be...

Page 25: ...STEP 6 Apply a proper detergent type The type of detergent depends on the type of fabric cotton synthetic delicate items wool colour wash temperature and degree of soiling Always use low suds laundry...

Page 26: ...ner Do not exceed the max line A CAUTION Do not open the detergent drawer while the washing machine is operating Do not use the following types of detergent Tablet or capsule types Ball or net types T...

Page 27: ...rgent applicable models only To use a liquid detergent first put the provided liquid detergent container in the main wash detergent compartment Then apply an appropriate amount of detergent to the con...

Page 28: ...times up to 5 05 Spin Press the button repeatedly to cycle through the different spin speed options Rinse Hold All Lamp Turn Off The final rinse process is suspended so that the laundry remains in th...

Page 29: ...ght easy to access buttons for Last Setting Add Garment Water Plus Soak Delay End Drum Clean Bubble and Drum Light for your convenience If you want to use one of these options press the corresponding...

Page 30: ...4 pounds 2 kg or less TOWELS For lightly soiled garments needed quickly BEDDING For bulky items such as blankets and sheets When you are washing comforters use liquid detergent RINSE SPIN Featuring an...

Page 31: ...ive wash is on Add Garment You can add or take out laundry items even after the wash has started Pushing the Start Pause button unlocks the door unless the water is too hot or if there is too much wat...

Page 32: ...e time the wash will finish 1 Select a cycle Then change the cycle settings if necessary 2 Press Delay End repeatedly until a desired end time is set 3 Press Start Pause The corresponding indicator tu...

Page 33: ...corresponding buttons However once you press Start Pause to start the washing machine the Child Lock will be reactivated Child Lock locks all buttons except for Power To activate or deactivate Child...

Page 34: ...of the washing machine the water temperature is set to 70 C during the Drum Clean cycle but the display can only show 60 C on the control panel CAUTION Do not use any cleaning agents for cleaning the...

Page 35: ...t Washer app on your mobile device and tap Smart Check 4 Put the mobile device close to the washing machine s display so that the mobile device and the washing machine face each other Then the informa...

Page 36: ...metal object B 3 Put an empty spacious container around the cover and stretch the emergency drain tube to the container while holding the tube cap B C 4 Open the tube cap and let water in the Emergen...

Page 37: ...e from the back of the washing machine Cover the hose with a cloth to prevent water from gushing out 4 Use pliers to pull out the mesh filter from the inlet valve 5 Submerge the mesh filter deeply in...

Page 38: ...he pump filter and turn the filter knob to the right NOTE Some pump filters feature a safety knob that is designed to prevent accidents by children To open the safety knob of the pump filter push in a...

Page 39: ...ide from the drawer 3 Clean the drawer components in flowing water using a soft brush 4 Clean the drawer recess using a soft brush 5 Reinsert the release lever and the Liquid detergent guide to the dr...

Page 40: ...the washing machine still doesn t operate normally repeat the above steps until it operates normally Care against an extended time of disuse Avoid leaving the washing machine unused for an extended ti...

Page 41: ...heck the fuse or reset the circuit breaker Water supply is insufficient or no water is supplied Fully open the water tap Make sure the door is properly closed Make sure the water supply hose is not fr...

Page 42: ...the debris filter is not clogged Close the door and press or tap Start Pause For your safety the washing machine will not tumble or spin unless the door is closed Make sure the drain hose is not froze...

Page 43: ...Plug the power cord into a live electrical outlet Check the fuse or reset the circuit breaker Close the door and press the Start Pause button to start the washing machine For your safety the washing m...

Page 44: ...matic temperature control feature as the washing machine determines the water temperature Load is wet at the end of a cycle Use the High or Extra High spin speed Use high efficiency HE detergent to re...

Page 45: ...nternet connection to your house is properly established Make sure the router turns on and operates normally Make sure you have installed the latest version of the Smart Control App If a problem persi...

Page 46: ...wer button is inoperative 4C2 Make sure the cold water supply hose is firmly connected to the cold water tap If it is connected to the hot water tap the laundry may be deformed with some cycles 5C Wat...

Page 47: ...washing such as a bathrobe or pair of jeans the final spin result might be unsatisfactory and an UB check message will be shown in the display 3C Check the motor for operation Try restarting the cycl...

Page 48: ...ce centre NOTE When the washer displays the 1C code the washer do draining for 3 minutes During this time the Power button is inoperative AC Check communications between main and sub PBAs Try power of...

Page 49: ...ot iron Delicate fabric Can be dry cleaned using any solvent Item can be washed at 95 C Dry Clean Item can be washed at 60 C Dry clean with perchloride lighter fuel pure alcohol or R113 only Item can...

Page 50: ...t be connected to a power source Remove the door so that animals and small children cannot get trapped inside the appliance Do not exceed the detergent quantities recommended in the detergent manufact...

Page 51: ...mm Water pressure 50 kPa 800 kPa NET weight 100 kg Wash and spin capacity 10 kg Power consumption Washing 220 V 250 W 240 V 250 W Washing and heating 220 V 2200 W 240 V 2400 W Spin 220 240 V 600 W Pum...

Page 52: ...QUESTIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT ASTRALIA 1300 362 603 www samsung com au support DC68 03638A 00 WF16J9000KW_DC68 03638A EN indd 52 2015 8 5 9 46 21...

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