Engl
ish
Troubleshooting
English
54
Problem
Action
Leaks water.
• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured to
the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Check the drain hose.
-
Make sure the end of the drain hose is not placed on the floor.
-
Make sure the drain hose is not clogged.
Has odors.
• Excessive suds collect in recesses and can cause foul odors.
• Run cleansing cycles to sanitise periodically.
• Clean the door seal (diaphragm).
• Dry the washer interior after a cycle has finished.
A message appears on
the display to alert that
dispenser is open.
• Check if the detergent drawer is closed properly.
-
Open the detergent drawer and close it again. Make sure it’s closed
properly.
The "Refill detergent",
"Refill softener", or
"Refill detergent &
softener" message
does not disappear
after refilling the
detergent/softener.
• After refilling the auto detergent/softener dispensers, close the detergent
drawer, and then tap and hold . Then, the washing machine will start to
detect the detergent/softener, and the message will disappear.
• Depending on the type of detergent/softener, the message may not
disappear immediately.
Detergent/softener is
not dispensed.
• Check if the "
Dose per Wash
" or "
Dose per Rinse
" option is set to
Off
.
-
Auto detergent/softener dispenser does not dispense the detergent/
softener if the option is set to
Off
.
-
Tap , select
Dose per Wash
or
Dose per Rinse
, and then tap to
select the desired input level of detergent/softener.
-
The "
Dose per Wash
" and "
Dose per Rinse
" options automatically turns
off in the Wool, Delicates, Outdoor, and Activewear cycles. To dispense
detergent/softener in the Wool, Delicates, Outdoor, and Activewear
cycles, tap , select
Dose per Wash
or
Dose per Rinse
, and then tap
to select the desired input level of detergent/softener.
Excessive or
insufficient amount of
detergent/softener is
dispensed.
• Check the "
Dose per Wash
" and "
Dose per Rinse
" settings.
-
Tap , select
Dose per Wash
or
Dose per Rinse
, and then tap to
select the desired input level of detergent/softener.
If a problem persists, contact a service center. The number of the service center is on the label attached to
the product.
Untitled-5 54
2023-03-03 6:00:23
