Samsung WF0804W8N/XSG User Manual Download Page 38

38_

 troubleshooting and information codes 

INFORMATION CODES

If your washing machine malfunctions, you may see an information code on the display. If this happens, 
please check the table below and try the suggested solution before calling Customer Service.

CODE SYMBOL

SOLUTION

dE

• 

Close the door.

• 

Make sure the door is firmly closed.

4E

• 

Make sure the source water tap is turned on.

• 

Check the water pressure.

• 

Clean the mesh filters of water hose.

5E

• 

Clean the debris filter.

• 

Make sure the drainage hose is installed correctly.

• 

Clean the water hose mesh filter.

UE

• 

The laundry load is unbalanced. Redistribute the load. If only one item 
of clothing needs washing, such as a bathrobe or pair of jeans, the 
final spin result might be unsatisfactory and an “UE” error message 
will be shown in the display window.

cE/3E/Uc

• 

Call the after-sales service.

For any codes not listed above, or if the suggested solution doesn’t fix the problem, call your Samsung 
Service Centre or local Samsung dealer.

troubleshooting and 

information codes

WF0804W8-02842P_EN.indd   38

2011-2-14   11:51:15

Summary of Contents for WF0804W8N/XSG

Page 1: ...ce please register your product at www samsung com register WF0802W8 E N S V W WF0804W8 E N S V W WF0806W8 E N S V W WF0802Y8 E N S V W WF0804Y8 E N S V W WF0806Y8 E N S V W WF0802X8 E N S V W WF0804X...

Page 2: ...king the washer quieter and more durable Eco Drum Clean Using Ecol Drum Clean helps to keep washing machine clean even without any chemical detergent or bleach Keep your drum clean and odorless with s...

Page 3: ...tments to your wash for excellent washing results Wide door Extra wide door aperture for convenient viewing Easily add and remove laundry especially for large sized laundry items such as bedding towel...

Page 4: ...t all warning signs may be applicable If you have any questions or concerns contact your nearest service center or find help and information online at www samsung com IMPORTANT SAFETY SYMBOLS AND PREC...

Page 5: ...e by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance If the plug power supply cord is damaged it must be replaced by the manufact...

Page 6: ...within the cable may be damaged and this may result in electric shock or fire Keep all packaging materials well out of the reach of children as packaging materials can be dangerous to children If a c...

Page 7: ...ith the product SEVERE WARNING SIGNS FOR USING If the appliance is flooded Turn off the water power supply immediately and contact your nearest service centre Do not Touch the power plug with wet hand...

Page 8: ...ildren climb in the appliance Failure to do so may result in electric shock burns or injury Do not insert your hand or a metal object under the washer while it is operating This may result in injury D...

Page 9: ...used when it is flooded because of a draining problem it may result in electric shock or fire due to electric leakage Insert the laundry into the washer completely so that laundry does not get caught...

Page 10: ...to water leakage Do not touch the inside of the tub during or just after drying as it is hot This may result in burns Do not insert your hand into the detergent box after opening it This may result i...

Page 11: ...in the base ensure that the opening is not obstructed by carpet or any other obstacles Make sure that the pockets of all clothing to be washed are empty Hard sharp objects such as coins safety pins n...

Page 12: ...30 Which detergent to use 31 Detergent drawer 31 Liquid Detergent Selected models CLEANING AND MAINTAINING YOUR WASHING MACHINE 32 32 Eco Drum Clean 33 Draining the washing machine in an emergency 34...

Page 13: ...he parts shown below If your washing machine was damaged during shipping or if you do not have all of the parts contact Samsung Customer Service or your Samsung dealer Spanner Bolt hole covers Cold Ho...

Page 14: ...d Do not modify the plug provided with the washing machine If it does not fit the outlet have a proper outlet installed by a qualified electrician Water Supply Your washing machine will fill properly...

Page 15: ...since your washing machine always retains some water in its water valve pump and hose areas Frozen water in the lines can cause damage to belts the pump and other components Alcove or closet installat...

Page 16: ...l it through the wide section of the hole Repeat for each bolt 3 Fill the holes with the supplied plastic covers 4 Store the shipping bolts away safely in case you have to move the washing machine in...

Page 17: ...hose must be connected to the washing machine at one end and to the water tap at the other Do not stretch the water supply hose If the hose is too short replace the hose with a longer high pressure ho...

Page 18: ...or upwards Turn part 2 following the arrow and connect 1 and 2 4 Connect the water supply hose to the adaptor When you release part 3 the hose automatically connects to the adaptor making a click soun...

Page 19: ...ater supply hose to the tap as shown Use the most conventional type of tap for the water supply In case the tap is square or too big remove the spacing ring before inserting the tap into the adaptor C...

Page 20: ...nch The drain pipe branch must be above the sink siphon so that the end of the hose is at least 60 cm above the ground 3 ln a drain pipe We recommend using a 65 cm high vertical pipe it must be no sho...

Page 21: ...dditives e g fabric softener or former fill no higher than lower edge MAX of A BASIC INSTRUCTIONS 1 Load your laundry into the washing machine Do not overload the washing machine To determine the load...

Page 22: ...2kg and only 1 kind of bedding to achieve the best result Dark Garment Additional rinses and reduced spinning ensure that your favourite dark clothes are washed gently and rinsed thoroughly Daily Was...

Page 23: ...ne hour increments The hour displayed indicates the time when the wash cycle will be finished TEMPERATURE SELECTION BUTTON Press this button repeatedly to cycle through the available water temperature...

Page 24: ...option button once to deselect and the Bubble Generator OFF shown on the panel press it again to turn the function back ON Some wash cycles must have Eco Bubble option ON will show on the panel and t...

Page 25: ...he Power button works The Child Lock function remains on even after the power is turned on and off or after the disconnecting and reconnecting the power cord Sound off The Sound Off function can be se...

Page 26: ...ns The My Cycle light will indicate activation Also the chosen course and option lights will flicker You can set all options as follows in the My Cycle mode 1 Turn the water supply on 2 Press the Powe...

Page 27: ...f laundry and close the detergent drawer Add the appropriate amount of detergent into the detergent compartment and add the fabric softener to softener compartment just under the fiber softener base l...

Page 28: ...type of material Cotton Synthetics Denim Bedding Dark Garment Daily Wash Super Eco Wash Outdoor Care Baby Care Wool Hand Wash The relevant indicators will illuminate on the control panel 8 At this tim...

Page 29: ...a Care Label Sort laundry into cottons mixed fibres synthetics silks wools and rayons Colour Divide whites and colours Wash new colour items separately Size Placing items of different sizes in the sam...

Page 30: ...m inside a fine laundry net Small light clothing such as socks gloves stockings and handkerchiefs may become caught around the door Place them inside a fine laundry net Do not wash the laundry net by...

Page 31: ...softner compartment 4 When using the Prewash option add the recommended amount of laundry detergent into the prewash compartment When washing large items do NOT use the following detergetnt types Tabl...

Page 32: ...uid type drum cleansing agents The liquid type cleaning agent is only available with liquid detergent box option 4 Press the Start Pause button If you press the Start Pause button the ECO Drum Clean c...

Page 33: ...washing machine Although generally the ECO Drum Clean Auto Alarm appears once a month or so the frequency may differ depending on the number of times the washing machine is used In case of the alarm p...

Page 34: ...g it to the left and drain off all the water 4 Unscrew the debris filter cap 5 Wash any dirt or other material from the debris filter Make sure the drain pump propeller behind the debris filter is not...

Page 35: ...any laundry in the drum CLEANING THE WATER HOSE MESH FILTER You should clean the water hose mesh filter at least once a year or when the error message of 4E is displayed 1 Turn off the water supply to...

Page 36: ...INE If you need to store your washing machine for an extended time it s better to drain and disconnect it Washing machines can be damaged if water is left in the hoses and internal components before s...

Page 37: ...our washing machine is running with sufficient water pressure Make sure the detergent is added to the center of the detergent drawer Vibrates or is too noisy Make sure your washing machine is on a lev...

Page 38: ...water hose 5E Clean the debris filter Make sure the drainage hose is installed correctly Clean the water hose mesh filter UE The laundry load is unbalanced Redistribute the load If only one item of cl...

Page 39: ...o Bubble Intensive Soak Easy Iron Delay end Quick Wash Cycle time min Cotton 110 Synthetics 80 Denim 68 Bedding 87 Dark Garment 73 Daily Wash 54 Eco Drum Clean 86 Super Eco Wash 92 Outdoor Care 77 Bab...

Page 40: ...Intensive Soak Easy Iron Delay end Quick Wash Cycle time min Cotton 109 Synthetics 82 Denim 69 Bedding 88 Dark Garment 75 Daily Wash 53 Eco Drum Clean 86 Super Eco Wash 93 Outdoor Care 79 Baby Care 13...

Page 41: ...only Can be hung to dry Can be bleached in cold water Dry on clothes hanger Do not bleach Tumble dry normal heat Can be ironed at 200 C max Tumble dry reduced heat Can be ironed at 150 C max Do not tu...

Page 42: ...0802Y8 WF0804Y8 WF0806Y8 WASHING 220 V 150 W 240 V 150 W WASH AND HEATING 220 V 2000 W 240 V 2400 W SPIN MODEL WF0802W8 WF0804W8 WF0806W8 WF0802Y8 WF0804Y8 WF0806Y8 230V 350 W PUMPING 34 W PACKAGE WEI...

Page 43: ...X8 WF0802Z8 WF0804Z8 WF0806Z8 WASHING 220 V 150 W 240 V 150 W WASH AND HEATING 220 V 2000 W 240 V 2400 W SPIN MODEL WF0802X8 WF0804X8 WF0806X8 WF0802Z8 WF0804Z8 WF0806Z8 230V 350 W PUMPING 34 W PACKAG...

Page 44: ...QUESTIONS OR COMMENTS Country CALL OR VISIT US ONLINE AT U A E 800 SAMSUNG 726 7864 www samsung com Code No DC68 02842P_EN WF0804W8 02842P_EN indd 44 2011 2 14 11 51 21...

Page 45: ...804W8 E N S V W WF0806W8 E N S V W WF0802Y8 E N S V W WF0804Y8 E N S V W WF0806Y8 E N S V W WF0802X8 E N S V W WF0804X8 E N S V W WF0806X8 E N S V W WF0802Z8 E N S V W WF0804Z8 E N S V W WF0806Z8 E N...

Page 46: ...sung Eco Bubble Energy Saving Eco Bubble Wash Samsung Eco Bubble VRT PLUS Samsung Quick Wash 2 Quick Wash 15 Quiet Drive Motor Samsung Eco Drum Clean Ecol Drum Clean WF0804W8 02842P 01_AR indd 2 10 1...

Page 47: ...3_ Baby Care Samsung Woolmark Woolmark Samsung Woolmark Hand Wash Delay End 19 Child Lock Child Lock Samsung 37 WF0804W8 02842P 01_AR indd 3 10 1 2010 3 39 31 PM...

Page 48: ..._4 Samsung www samsung com WF0804W8 02842P 01_AR indd 4 10 1 2010 3 39 32 PM...

Page 49: ...5_ WF0804W8 02842P 01_AR indd 5 10 1 2010 3 39 32 PM...

Page 50: ..._6 50 240 220 WF0804W8 02842P 01_AR indd 6 10 1 2010 3 39 32 PM...

Page 51: ...7_ LP WF0804W8 02842P 01_AR indd 7 10 1 2010 3 39 32 PM...

Page 52: ..._8 WF0804W8 02842P 01_AR indd 8 10 1 2010 3 39 32 PM...

Page 53: ...9_ WF0804W8 02842P 01_AR indd 9 10 1 2010 3 39 32 PM...

Page 54: ..._10 WF0804W8 02842P 01_AR indd 10 10 1 2010 3 39 32 PM...

Page 55: ...11_ WF0804W8 02842P 01_AR indd 11 10 1 2010 3 39 32 PM...

Page 56: ...4 15 15 15 15 15 21 21 21 22 25 25 26 26 Eco Bubble 27 28 29 29 30 30 31 31 32 32 33 34 34 35 35 36 36 37 37 38 39 WF08 w 39 WF08 y VRT 40 WF08 X WF08 Z 41 41 41 41 42 WF0804W8 02842P 01_AR indd 12 10...

Page 57: ...13_ 01 Samsung Samsung 5 3 WF0804W8 02842P 01_AR indd 13 10 1 2010 3 39 33 PM...

Page 58: ..._14 50 240 220 50 800 50 120 305 10 WF0804W8 02842P 01_AR indd 14 10 1 2010 3 39 33 PM...

Page 59: ...15_ 01 65 Samsung 25 50 25 465 465 1 0 WF0804W8 02842P 01_AR indd 15 10 1 2010 3 39 33 PM...

Page 60: ..._16 2 1 2 3 4 WF0804W8 02842P 01_AR indd 16 10 1 2010 3 39 34 PM...

Page 61: ...17_ 01 3 1 2 3 4 L 1 2 L 1 2 Y 3 WF0804W8 02842P 01_AR indd 17 10 1 2010 3 39 34 PM...

Page 62: ..._18 1 2 2 5 3 2 1 2 3 4 5 1 2 5 1 2 3 WF0804W8 02842P 01_AR indd 18 10 1 2010 3 39 35 PM...

Page 63: ...19_ 01 6 WF0804W8 02842P 01_AR indd 19 10 1 2010 3 39 35 PM...

Page 64: ..._20 90 60 1 2 60 60 65 Samsung 3 90 5 60 5 50 240 220 14 90 60 90 60 WF0804W8 02842P 01_AR indd 20 10 1 2010 3 39 36 PM...

Page 65: ...21_ 02 Samsung Power 1 2 3 Start Pause 4 31 A 1 30 2 3 4 5 Start Pause 6 WF0804W8 02842P 01_AR indd 21 10 1 2010 3 39 37 PM...

Page 66: ..._22 WF0804W8 02842P 01_AR indd 22 10 1 2010 3 39 37 PM 28 Cotton Synthetics Denim Bedding 2 Dark Garment Daily Wash Eco Bubble Eco Drum Clean Eco Bubble Super Eco Wash Outdoor Care Baby Care 1 2...

Page 67: ...in PREWASH Pre wash Bedding Denim Synthetics Cotton Baby Care Daily Wash Dark Garment DELAY END Delay End 19 3 TEMPERATURE 95 60 40 30 RINSE SPIN WF0806 1600 1400 1200 800 400 WF0804 1400 1200 800 400...

Page 68: ...nsive Off Easy Iron Soak 13 30 4 Synthetics Cotton Daily Wash Bedding Denim Baby Care Intensive QUICK WASH 2 15 30 20 15 60 50 40 20 2 Eco Bubble Eco Bubble Bubble Generator OFF Eco Bubble ON Eco Bubb...

Page 69: ...25_ 02 Child Lock Rinse Temp Child Lock 3 Child Lock Power Child Lock Sound Off Sound Off 3 Option Spin Sound Off 3 3 WF0804W8 02842P 01_AR indd 25 10 1 2010 3 39 38 PM...

Page 70: ...tart Pause 3 Power Delay End 4 My Cycle My Cycle My Cycle My Cycle My Cycle 1 Power 2 Cycle Selector 3 4 39 3 My Cycle 5 My Cycle My Cycle My Cycle My Cycle 3 My Cycle 3 My Cycle 3 LED WF0804W8 02842P...

Page 71: ...an Bedding Denim Synthetics Cotton Daily Wash Dark Garment Outdoor Care Super Eco Wash Hand Wash Wool Baby Care Eco Drum Clean Eco Bubble 1 Power 2 3 4 A Prewash 31 Start Pause 5 Start Pause WF0804W8...

Page 72: ...h Baby Care Daily Wash Dark Garment Bedding Synthetics Cotton Cycle Selector 7 Super Eco Wash Daily Wash Dark Garment Denim Hand Wash Wool Baby Care Outdoor Care 8 Start Pause 9 5 Start Pause 1 Start...

Page 73: ...29_ 02 1 Power 2 3 4 5 6 Temp 7 95 60 40 30 Rinse 8 Spin 9 No Spin 3 Delay End Delay End 10 19 Start Pause 11 WF0804W8 02842P 01_AR indd 29 10 1 2010 3 39 39 PM...

Page 74: ..._30 WF0806 WF0804 WF0802 Cotton 8 0 Synthetics 3 0 Denim 3 0 Bedding 2 0 Outdoor Wear 2 0 Wool 2 0 UE 2 0 WF0804W8 02842P 01_AR indd 30 10 1 2010 3 39 39 PM...

Page 75: ...31_ 02 1 2 3 MAX FILL Prewash 4 MAX WF0804W8 02842P 01_AR indd 31 10 1 2010 3 39 40 PM...

Page 76: ...er 1 Eco Drum Clean Cycle Selector 2 Delay End Eco Drum Clean 70 3 Start Pause 4 Start Pause Eco Drum Clean Eco Drum Clean Eco Drum Clean Eco Drum Clean 1 10 WF0804W8 02842P 01_AR indd 32 10 1 2010 3...

Page 77: ...33_ 03 Eco Drum Clean Cycle Selector Eco Drum Clean Eco Drum Clean Eco Drum Clean Cycle Selector Eco Drum Clean Cycle Selector 34 1 2 3 4 15 5 6 7 WF0804W8 02842P 01_AR indd 33 10 1 2010 3 39 41 PM...

Page 78: ..._34 5E 6 5 Samsung 33 1 2 3 4 5 6 7 1 2 3 WF0804W8 02842P 01_AR indd 34 10 1 2010 3 39 41 PM...

Page 79: ...35_ 03 1 2 3 4 5 6 7 4E 1 2 3 4 5 6 WF0804W8 02842P 01_AR indd 35 10 1 2010 3 39 42 PM...

Page 80: ..._36 1 2 3 10 4 5 Quick Wash Cotton 1 2 3 WF0804W8 02842P 01_AR indd 36 10 1 2010 3 39 42 PM...

Page 81: ...37_ 04 Start Pause 3 Samsung WF0804W8 02842P 01_AR indd 37 10 1 2010 3 39 42 PM...

Page 82: ..._38 dE 4E 5E UE UE cE 3E Uc Samsung Samsung WF0804W8 02842P 01_AR indd 38 10 1 2010 3 39 42 PM...

Page 83: ...co Wash 4 0 40 1200 1200 1200 Outdoor Care 2 0 40 1200 1200 1200 Baby Care 4 0 95 1400 1400 1200 Wool 2 0 40 800 800 800 Hand Wash 2 0 40 400 400 400 Cotton 110 Synthetics 80 Denim 68 Bedding 87 Dark...

Page 84: ...Eco Wash 4 0 40 1200 1200 1200 Outdoor Care 2 0 40 1200 1200 1200 Baby Care 4 0 95 1400 1400 1200 Wool 2 0 40 800 800 800 Hand Wash 2 0 40 400 400 400 Cotton 109 Synthetics 82 Denim 69 Bedding 88 Dark...

Page 85: ...41_ 06 100 95 60 R113 40 R113 30 200 150 60335 EN Standard 68 93 EC directive WF0804W8 02842P 01_AR indd 41 10 1 2010 3 39 45 PM...

Page 86: ...8 WF0804W8 WF0806W8 WF0802Y8 WF0804Y8 WF0806Y8 68 0 8 0 WF0802W8 WF0804W8 WF0806W8 WF0802Y8 WF0804Y8 WF0806Y8 220 150 240 150 220 2000 240 2400 WF0802W8 WF0804W8 WF0806W8 WF0802Y8 WF0804Y8 WF0806Y8 23...

Page 87: ...8 WF0806Z8 WF0804X8 WF0802X8 WF0804Z8 WF0802Z8 72 71 8 0 WF0802X8 WF0804X8 WF0806X8 WF0802Z8 WF0804Z8 WF0806Z8 220 150 240 150 220 2000 240 2400 WF0802X8 WF0804X8 WF0806X8 WF0802Z8 WF0804Z8 WF0806Z8 2...

Page 88: ...WF0804W8 02842P 01_AR indd 44 10 1 2010 3 39 45 PM U A E 800 SAMSUNG 726 7864 www samsung com DC68 02842P_AR...

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