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Be sure to first follow the 

Quick Start Guide on 

the reverse side of this guide 

to complete initial setup 

of your headset.

Features and 

Functions Guide

SAMSUNG 

Bluetooth  Mono Headset 

WEP500

To turn the headset on

Press and hold the Multi-Function button for 

4 seconds until you see 4 blue flashes on the 

indicator light. 

You will hear a tone and see the indicator light 

flashes while the power is on 

(see 

Meaning of the indicator light

 of this guide).

To turn the headset off

Press and hold the Multi-Function button for 

4 seconds until you see blue and red flashes on the 

indicator light.

You will hear series of 2 tones and see the indicator 

light stops flashing.

Turn headset on or off

Wear the headset in your ear. 

In general, you will get better performance when there 

are no obstructions (including parts of your body) 

between the headset and the phone.

Wear the headset

Use enhanced features

Meaning of the indicator light 

Press [

  

] on the side of the headset to increase 

the volume level and [

  

] to decrease the volume 

level. 

Your headset has the Auto volume control feature 

which changes the volume level you have selected 

to the most suitable level automatically according 

to the noise around you.

Adjust the volume

Making a voice activated call

If the phone’s voice recognition feature is on, you can 

make a voice activated call.

Press and hold the Multi-Function button. You will hear 

the voice-activation tone.

Say the name of the person you wish to call. 

Depending on your phone, this feature may not be 

supported.

Redialing the last number

Press the Multi-Function button. When you release the 

button, the phone dials the last dialed or received 

number. 

Depending on your phone, how to redial the last number 

may vary. 

Ending a call

Press the Multi-Function button.

Answering a call

When a call comes in, the headset sounds the ring 

tone and flashes the blue indicator twice. Press the 

Multi-Function button.

Switching off or on the microphone (Mute)

Press and hold [

  

] or [

  

] to switch off the headset’s 

microphone. To switch it back on, press and hold either one 

of the buttons again.

Transferring a call from the phone to the headset

If you answer the call with your phone, you can transfer the 

call to the headset by pressing the Multi-Function button.

Turning the indicator light on or off

You can deactivate the use of the indicator light in Standby 

mode and in Active mode.

Press and hold [  ] and [  ] at the same time to turn the 

indicator light on or off.

Make calls

Enhanced features are available for phones that support the 

Hands-free profile and enhanced features. Depending on 

your phone, this feature may not be supported.
• 

Rejecting a call

 

  

 When you receive a call, press and hold the Multi-Function   

   button. Depending on your phone's setting or type, you 

   may only be able to mute the ringer.
• 

Place a call on hold 

   

While you are on a call, press and hold the Multi-Function 

   button. To retrieve the call, press and hold the button 

   again.
• 

Answering a second call

   

When your phone notifies you of another incoming call 

   while you are on a call, press and hold the Multi-Function 

   button to answer the second call. 

   You can switch between calls by pressing and holding 

   the button. 

   Pressing the Multi-Function button quickly ends the 

   current call and answers the second call.

Flashes in 

blue every 

8 seconds.

Quick series 

of 2 tones.

(Active mode 

starts.)

• The headset is in Active mode.

• The headset has an active 

   call in progress.

• You can talk up to 3.5 hours.*

Flashes in 

blue every 

3 seconds.

Quick series 

of 2 tones.

(Standby 

mode starts.)

• The headset is in Standby mode.

• The headset is waiting 

   for a call.

• The headset can be in 

   Standby mode up to 80 

   hours.*

Flashes in 

red.

5 tones every 

20 seconds.

• The battery of the headset 

   is low.

• There is less than 10% of

   battery power left. Recharge 

   the battery.

Important: 

Light

Tone

Status

*Depending on the phone type and usage, the actual time may vary.

Troubleshooting

My phone does not find my headset. 

Make sure the blue indicator light on your 

headset turns on when your phone is 

searching for devices. 

My headsest worked before but now it is 

not working.

 

Make sure your phone is on and the Bluetooth 

feature is turned on in your phone. 

If the Bluetooth feature has been turnned off 

or was turned on only temporarily, you may 

need to restart the Bluetooth feature. 

If you have confirmed the Bluetooth feature is 

on in your phone, pair your phone and 

headset again.

Headquarters:

1301 East Lookout Drive Suite 150 

Richardson, TX 75082  

Internet Address: 

http://www.samsungmobileusa.com/

accessories

Customer Care Center: 

1-888-987-4357

You can replace the original earpiece cover with the 

supplied earpiece cover. Depending on what ear you 

are going to wear the headset, simply adjust the 

cover accordingly.

At very high volumes, prolonged listening 

to the headset can damage your hearing.

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Right 

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