Samsung WD95J5 Series, User Manual

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48 English
Tr
ouble
shoo
ting
Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the
suggestions.
Problem Action
Does not start.
• Make sure the washing machine is plugged in.
• Make sure the door is properly closed.
• Make sure the water taps are open.
• Make sure to press or tap Start/Pause to start the washing
machine.
• Make sure Child Lock is not activated.
• Before the washing machine starts to fill, it will make a series
of clicking noises to check the door lock and does a quick
drain.
• Check the fuse or reset the circuit breaker.
Water supply is
insufficient, or no
water is supplied.
• Fully open the water tap.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Make sure there is sufficient water pressure.
After a cycle,
detergent remains in
the detergent drawer.
•
Make sure the washing machine is running with sufficient
water pressure.
•
Make sure the detergent is added to the centre of the
detergent drawer.
•
Make sure the rinse cap is inserted properly.
•
If using granular detergent, make sure the detergent selector is
in the upper position.
•
Remove the rinse cap and clean the detergent drawer.
WD95J5410AW_03666K-00_EN.indd 48 2020/6/8 13:45:40