Samsung WD19N8710K Series, User Manual

Page: 49 / 132

English 49
Maintenance
Smart Check
To enable this function, you must first download the Samsung Smart Washer app at the
Play Store or the App Store, and install it on a mobile device featuring a camera function.
The Smart Check function has been optimised for Galaxy & iPhone series (applicable
models only).
1. When the washing machine detects an issue to check, an information code appears on
the display. To enter Smart Check mode, press and hold Eco Drum Clean for 3 seconds.
2. The washing machine starts the self-diagnosis procedure and displays an information
code if a problem is detected.
3. Run the Samsung Smart Washer app on your mobile device, and tap Smart Check.
4. Put the mobile device close to the washing machine’s display so that the smartphone
camera and the washing machine face each other. Then, the information code will be
recognised automatically by the app.
5. When the information code is recognised correctly, the app provides detailed
information about the problem with applicable solutions.
NOTE
• The function name, Smart Check, may differ depending on the language.
• If the washing machine reflects light on the display, the app may fail to recognise the
information code.
• If the app fails to recognise the Smart Check code consecutively, enter the information
code manually onto the app screen.
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