Samsung WD19N8710K Series User Manual Download Page 1

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Automatic electric
washing machine

User manual

WD19N8710K*/WD21N8710K*

DC68-04013V-00

Untitled-3 1

6/18/2019 5:27:08 PM

Summary of Contents for WD19N8710K Series

Page 1: ...Automatic electric washing machine User manual WD19N8710K WD21N8710K DC68 04013V 00 Untitled 3 1 6 18 2019 5 27 08 PM...

Page 2: ...0 Critical usage warnings 10 Usage cautions 12 Critical cleaning warnings 15 Installation 16 What s included 16 Installation requirements 18 Step by step installation 20 Before you start 28 Initial se...

Page 3: ...aning 51 Recovery from freezing 55 Care against an extended time of disuse 55 Troubleshooting 56 Checkpoints 56 Information codes 60 Specifications 63 Fabric care chart 63 Protecting the environment 6...

Page 4: ...er all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your washing machine Because the follo...

Page 5: ...is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction co...

Page 6: ...o inadvertent resetting of the thermal cut out this appliance must not be supplied through an external switching device such as a timer or connected to a circuit that is regularly switched on and off...

Page 7: ...the items are left at a temperature that ensures that the items will not be damaged 18 Remove all objects from pockets such as lighters and matches 19 WARNING Never stop a tumble dryer before the end...

Page 8: ...ppliance only and do not use an extension cord Sharing a wall socket with other appliances using a power strip or extending the power cord may result in electric shock or fire Ensure that the power vo...

Page 9: ...posed to low temperatures Frost may cause the tubes to burst Do not install this appliance in a location where gas may leak This may result in electric shock or fire Do not use an electric transformer...

Page 10: ...esult in electric shock or fire In the event of a gas leak such as propane gas LP gas etc ventilate immediately without touching the power plug Do not touch the appliance or power cord Do not use a ve...

Page 11: ...mage to the power cord may cause a short circuit fire and or electric shock Do not attempt to repair disassemble or modify the appliance yourself Do not use a fuse such as copper steel wire etc other...

Page 12: ...is used when it is flooded because of a draining problem it may result in electric shock or fire Insert the laundry into the washing machine completely so that the laundry does not get caught in the d...

Page 13: ...eats mats or clothing unless your appliance has a special cycle for washing these items Woollen bedding rain covers fishing vests ski pants sleeping bags diaper covers sweat suits and bicycle motor cy...

Page 14: ...ean it Never use a metal brush Do not use dry cleaning detergent directly and do not wash rinse or spin laundry contaminated by dry cleaning detergent This may result in spontaneous combustion or igni...

Page 15: ...it Failure to do so may result in injury Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it Do not use a strong acidic cleaning agent Do not use benzene...

Page 16: ...e product package If you have a problem with the washing machine or the parts contact a local Samsung customer centre or the retailer 11 10 12 13 05 03 04 07 06 09 08 01 02 01 Release lever 02 Deterge...

Page 17: ...t caps Hose guide Cold water hose Hot water hose Braille stickers Drain hose Cable tie NOTE Bolt caps The provided number 3 to 6 of bolt caps depends on the model Hot water hose Applicable models only...

Page 18: ...pressure for this washing machine is between 50 kPa and 800 kPa Water pressure less than 50 kPa may cause the water valve not to close completely Or it may take longer to fill the drum causing the was...

Page 19: ...ature Do not install the washing machine in areas where water may freeze as the washing machine always retains some water in its water valves pumps and or hoses Frozen water left in the connection par...

Page 20: ...room for ventilation and wiring The ambient temperature is always higher than the freezing point 0 C Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove all...

Page 21: ...all plastic bolt caps on the rear of the washing machine WARNING Packaging materials can be dangerous to children Dispose all packaging material plastic bags polystyrene etc out of children s reach Un...

Page 22: ...ling is complete tighten the nuts using the spanner STEP 4 Connect the water hose The provided hose adaptor may differ with the model This step guides you through connecting the connector type adaptor...

Page 23: ...ile lifting up the adaptor 5 Turn part C in the arrow direction to tighten it D 6 While holding down part D connect the water hose to the adaptor Then release part D The hose fits into the adaptor wit...

Page 24: ...ing machine and disconnect from the electrical supply Then contact a local Samsung service centre Otherwise this may cause electric shock CAUTION Do not stretch the water hose by force If the hose is...

Page 25: ...Connect the other end of the hot water hose to the hot water tap Aqua stop hose applicable models only A The aqua stop hose alerts users of a risk of water leaks It senses the water flow and turns red...

Page 26: ...se C B 2 While pressing the catches of the clamp connect the drain hose B to the extension hose C Then release the catches to secure the drain hose B 3 Fully insert the end of the drain hose into the...

Page 27: ...nsure stable drainage In a drain pipe The drain pipe should be between 60 cm and 90 cm high It is advisable to use a 65 cm high vertical pipe Make sure the drain hose is connected to the stand pipe at...

Page 28: ...the cycle is complete End En appears on the display and the washing machine will turn off automatically The washing machine is now ready for use Laundry guidelines STEP 1 Sort Sort the laundry accord...

Page 29: ...such as socks gloves stockings and handkerchiefs may become caught around the door Place them inside a fine laundry net Do not wash the laundry net by itself without other laundry This may cause abnor...

Page 30: ...mmendations based on the weight of the laundry the degree of soiling and the hardness of the water in your local area If you are not sure about the water hardness contact a local water authority Do no...

Page 31: ...ing types of detergent Tablet or capsule types Ball or net types To prevent the compartment from clogging concentrated or highly enriched agents fabric softener or detergent must be diluted with water...

Page 32: ...ted with water before being added Do not add main wash detergent to the softener compartment 4 Close the detergent drawer To use powdered detergent First remove the provided liquid detergent container...

Page 33: ...hing performance Make sure to add the oxygen booster or color safe bleach after putting the laundry into the drum NOTE To use both powdered detergent and powdered oxygen booster or powdered color safe...

Page 34: ...ur machine to finish a wash at the time you normally return home from work 04 Temp Press to change the water temperature for the current cycle 05 Rinse Press to change the rinse count for the current...

Page 35: ...ction 12 Smart Control Press to activate deactivate the Smart Control function When the Smart Control function is activated you can control your washing machine using your mobile device For more infor...

Page 36: ...Press Dry Option to add desired options Available options differ depending on the selected cycle 5 The machine supports the option of Delay End and Bubble Soak for easy access To use an option item p...

Page 37: ...on the washing machine 2 Turn the Cycle Selector to select the DRYING cycle 3 Press Dry Option repeatedly until a desired dry level is set 4 Press START PAUSE To change the cycle during operation 1 Pr...

Page 38: ...ing a high temperature wash and extra rinses to help remove the remaining detergent effectively 9 BEDDING For bed spreads bed sheets bedding covers etc For best results wash only 1 type of bedding and...

Page 39: ...erations Cycle Description Max load kg AIR BEDDING CARE Removes bad odours bacteria and dust from the laundry 1 OUTDOOR REFRESH Use to recover water repellency of outdoor wear 2 Untitled 3 39 6 18 201...

Page 40: ...o sense the weight of the load if load sensing is preset for the selected cycle When complete it displays your set time with the timer running 4 To cancel the Delay End restart the washing machine by...

Page 41: ...may break NOTE The water inside the drum will not leak if the Add Door is closed properly Water drops may form around the door but they will not leak from inside the drum CAUTION Do not open the Add D...

Page 42: ...water leak around the door some residual water remaining around the Add Door may form water drops This is normal Neither the main door or the Add Door can be opened when the water temperature is over...

Page 43: ...and hold and of the Delay End option simultaneously for 3 seconds NOTE If you open the door 1 minute or more after deactivating Child Lock an alarm sounds for up to 2 minutes If you close the door wit...

Page 44: ...account To create a new Samsung account follow the instructions on the app You don t need a separate app to create your account NOTE If you have a Samsung account use the account to log in A register...

Page 45: ...onsumption status Control Start Pause Cancel Select a cycle and necessary options and then select Start Pause Cancel to start an operation to stop temporarily or to cancel the current operation My Fav...

Page 46: ...inish time for your wash cycle to suit your busy schedule HomeCare Wizard Get advice to help you maintain your washing machine to keep it in a perfect condition Check your most used cycles energy cons...

Page 47: ...to oss request samsung com It is also possible to obtain the complete corresponding source code in a physical medium such as a CD ROM a minimal charge will be required The following URL http opensourc...

Page 48: ...eminder appears on the main screen once every 40 washes It is advisable to perform the Eco Drum Clean regularly When you first see this reminder you can ignore the reminder for 6 consecutive washes Fr...

Page 49: ...roblem is detected 3 Run the Samsung Smart Washer app on your mobile device and tap Smart Check 4 Put the mobile device close to the washing machine s display so that the smartphone camera and the was...

Page 50: ...lter cover to open A B 3 Put an empty spacious container around the cover and stretch the emergency drain tube to the container while holding the tube cap A 4 Open the tube cap and let water in the em...

Page 51: ...N Do not apply force on the Add Door It may break Do not leave the Add Door open while the machine is operating Do not put heavy objects on the Add Door at any time To prevent physical injury do not t...

Page 52: ...th a cloth to prevent water from gushing out 4 Use pliers to pull out the mesh filter from the inlet valve 5 Submerge the mesh filter deeply in water so that the threaded connector is also submerged 6...

Page 53: ...the filter knob to the right NOTE Some pump filters feature a safety knob that is designed to prevent accidents by children To open the safety knob of the pump filter push in and turn it anticlockwis...

Page 54: ...nents in flowing water using a soft brush NOTE Other parts of the drawer can also be removed They can fall out if you hold the drawer upside down 4 Clean the drawer recess using a soft brush 5 Reinser...

Page 55: ...If the washing machine still doesn t operate normally repeat the above steps until it operates normally Care against an extended time of disuse Avoid leaving the washing machine unused for an extended...

Page 56: ...detergent remains in the detergent drawer Make sure the washing machine is running with sufficient water pressure Make sure the detergent is added to the centre of the detergent drawer Make sure the...

Page 57: ...door does not open Press START PAUSE to stop the washing machine It may take a few moments for the door lock mechanism to disengage The door will not open until 3 minutes after the washing machine ha...

Page 58: ...open both taps Make sure the temperature selection is correct Make sure the hoses are connected to the correct taps Flush water lines Make sure the water heater is set to supply a minimum 120 F 49 C...

Page 59: ...undry may not generate bubbles Can I open the Add Door at any time The Add Door can be opened only when the indicator appears However it does not open in the following cases When the boiling or drying...

Page 60: ...ears 4C2 Make sure the cold water supply hose is firmly connected to the cold water tap If it is connected to the hot water tap the laundry may be deformed with some cycles 5C Water is not draining Ma...

Page 61: ...on Try restarting the cycle If the information code remains contact a customer service centre 3CP Check the pulsator motor for operation Try restarting the cycle If the information code remains contac...

Page 62: ...achine off and restart the cycle If the information code remains contact a local Samsung service centre AC6 Check communications between the main and the inverter PBAs Depending on the state the machi...

Page 63: ...n Delicate fabric Can be dry cleaned using any solvent Item can be washed at 95 C Dry clean Item can be washed at 60 C Dry clean with perchloride lighter fuel pure alcohol or R113 only Item can be was...

Page 64: ...iance cannot be connected to a power source Remove the door so that animals and small children cannot get trapped inside the appliance Do not exceed the detergent quantities recommended in the deterge...

Page 65: ...12 0 kg Annual Energy Consumption 320 kWh 352 kWh Annual Water Consumption 20900 liters 23100 liters Dimensions W686 x D864 x H984 mm IP number IPX4 Water pressure 50 kPa 800 kPa Net weight 108 0 kg S...

Page 66: ...lish 66 Specifications A B C D E A 686 mm B 984 mm C 648 mm D 864 mm E 1386 mm NOTE The design and specifications are subject to change without notice for quality improvement purposes Untitled 3 66 6...

Page 67: ...corner 4 Insert the top cushion on the top of the machine 5 Close the top cover of the box 6 Wrap up the box with straps Unpacking 1 Cut the straps to untie 2 Hold the packing box with both hands and...

Page 68: ...STIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT SAUDI ARABIA 966 8002474357 800 24 7 HELP www samsung com sa_en support English www samsung com sa support Arabic Untitled 3 68 6 18 2019 5 27 23...

Page 69: ...WD19N8710K WD21N8710K DC68 04013V 00 Untitled 4 1 6 18 2019 5 29 08 PM...

Page 70: ...2 4 4 4 5 7 8 9 10 13 14 14 16 18 26 26 26 29 32 32 34 36 38 39 40 SmartThings Untitled 4 2 6 18 2019 5 29 08 PM...

Page 71: ...3 43 43 43 44 Smart Check 45 46 50 50 51 51 55 58 58 59 60 62 62 62 Untitled 4 3 6 18 2019 5 29 09 PM...

Page 72: ...4 Samsung www samsung com Untitled 4 4 6 18 2019 5 29 09 PM...

Page 73: ...5 1 1 2 2 8 3 3 4 4 5 5 6 6 7 7 3 Untitled 4 5 6 18 2019 5 29 09 PM...

Page 74: ...6 8 8 9 9 10 10 11 11 12 12 13 13 14 14 15 15 16 16 17 17 18 18 19 19 20 20 21 21 Untitled 4 6 6 18 2019 5 29 09 PM...

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Page 78: ...10 Samsung Untitled 4 10 6 18 2019 5 29 10 PM...

Page 79: ...11 Samsung Samsung Untitled 4 11 6 18 2019 5 29 10 PM...

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Page 82: ...14 Samsung 01 0 02 0 03 0 04 0 05 0 Add door 06 0 07 0 08 0 09 0 10 1 11 1 12 1 13 1 Untitled 4 14 6 18 2019 5 29 10 PM...

Page 83: ...15 6 3 Untitled 4 15 6 18 2019 5 29 11 PM...

Page 84: ...16 60 230 800 50 50 120 60 Samsung 90 Untitled 4 16 6 18 2019 5 29 11 PM...

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Page 86: ...18 1 1 2 2 Untitled 4 18 6 18 2019 5 29 12 PM...

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Page 88: ...20 1 1 2 2 3 3 7 A B 1 1 B A 2 2 Untitled 4 20 6 18 2019 5 29 12 PM...

Page 89: ...21 C 3 3 5 C C 4 4 5 5 C D 6 6 D D 7 7 Untitled 4 21 6 18 2019 5 29 13 PM...

Page 90: ...22 8 8 9 9 Samsung Untitled 4 22 6 18 2019 5 29 14 PM...

Page 91: ...23 1 1 2 2 A A Untitled 4 23 6 18 2019 5 29 14 PM...

Page 92: ...24 A 1 1 A C B 2 2 C B B 3 3 Untitled 4 24 6 18 2019 5 29 15 PM...

Page 93: ...25 A 90 60 A 90 60 65 5 60 60 230 Untitled 4 25 6 18 2019 5 29 15 PM...

Page 94: ...26 1 1 2 2 3 Temp Cb 3 3 3 4 4 End En Untitled 4 26 6 18 2019 5 29 15 PM...

Page 95: ...27 36 2 0 Low Ub Untitled 4 27 6 18 2019 5 29 15 PM...

Page 96: ...28 Untitled 4 28 6 18 2019 5 29 16 PM...

Page 97: ...29 A B A A B B A 1 1 2 2 A 30 Untitled 4 29 6 18 2019 5 29 16 PM...

Page 98: ...30 A 3 3 A 4 4 Untitled 4 30 6 18 2019 5 29 17 PM...

Page 99: ...31 Untitled 4 31 6 18 2019 5 29 17 PM...

Page 100: ...32 01 0 02 0 03 0 Delay End 04 0 Temp 05 0 Rinse 3 Rinse 06 0 Spin 3 Spin 07 0 Dry Option TimeDry Delicates 20 Shirt ExtraDry NormalDry Untitled 4 32 6 18 2019 5 29 17 PM...

Page 101: ...33 08 0 Bubble Soak BubbleSoak 30 09 0 Alarm Off 10 1 Eco Drum Clean 11 1 Drying Drum 12 1 Smart Control 40 SmartThings 13 1 Drum Light 14 1 15 1 Untitled 4 33 6 18 2019 5 29 17 PM...

Page 102: ...34 1 1 2 2 3 3 Spin Rinse Temp 4 4 DryOption 5 5 BubbleSoak DelayEnd 6 6 1 1 2 2 3 3 Untitled 4 34 6 18 2019 5 29 18 PM...

Page 103: ...35 1 1 2 2 3 3 DryOption 4 4 1 1 2 2 3 3 Untitled 4 35 6 18 2019 5 29 18 PM...

Page 104: ...36 e 9 2 0 2 9 2 0 4 3 5 0 19 5 0 20 5 Cloudcycle SmartThings 9 1 1 2 Untitled 4 36 6 18 2019 5 29 18 PM...

Page 105: ...37 24 1 1 2 2 3 3 4 4 3 3 00 2 00 3 5 00 Untitled 4 37 6 18 2019 5 29 19 PM...

Page 106: ...oor AddWash 130 1 1 2 2 AddDoor AddDoor 3 3 AddDoor 4 4 AddDoor 5 5 AddDoor AddDoor Add Door Add Door AddDoor AddDoor AddDoor AddDoor AddDoor AddDoor AddDoor AddDoor AddDoor AddDoor Untitled 4 38 6 18...

Page 107: ...39 50 AddDoor DDC Adddoor Adddoor 3 3 3 3 Untitled 4 39 6 18 2019 5 29 19 PM...

Page 108: ...ndroidOS6 0 SmartThings iPhone iOS10 0 iOS AndroidOS5 0 Note GalaxyS Samsung iPhone6 Samsung Samsung SmartThings Samsung Samsung SmartThings 1 1 AP Settings 2 2 SmartThings 3 3 Add A new device is fou...

Page 109: ...41 SmartThings AddWash Q Rator iOS Android SmartThings Untitled 4 41 6 18 2019 5 29 20 PM...

Page 110: ...42 mailto oss request samsung com http opensource samsung com opensource SMART_AT_051 seq 0 URL Untitled 4 42 6 18 2019 5 29 20 PM...

Page 111: ...43 1 1 2 2 EcoDrumClean 3 3 EcoDrumClean 40 1 1 2 2 DryingDrum 3 3 DryingDrum Untitled 4 43 6 18 2019 5 29 20 PM...

Page 112: ...rt Check AppleStore PlayStore SamsungSmartWasher iPhone Galaxy SmartCheck 1 1 SmartCheck 3 EcoDrumClean 2 2 3 3 SmartCheck SamsungSmartWasher 4 4 5 5 SmartCheck SmartCheck Untitled 4 44 6 18 2019 5 29...

Page 113: ...45 1 1 2 2 A B 3 3 A 4 4 B 5 5 Untitled 4 45 6 18 2019 5 29 21 PM...

Page 114: ...46 Add Door A 1 1 Add Door 2 2 AddDoor A 3 3 AddDoor AddDoor AddDoor Add Door AddDoor AddDoor AddDoor AddDoor AddDoor Untitled 4 46 6 18 2019 5 29 21 PM...

Page 115: ...47 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 4C Untitled 4 47 6 18 2019 5 29 21 PM...

Page 116: ...48 6 5 1 1 2 2 3 3 4 4 5 5 5C Untitled 4 48 6 18 2019 5 29 22 PM...

Page 117: ...49 A 1 1 A 2 2 3 3 4 4 5 5 6 6 Untitled 4 49 6 18 2019 5 29 22 PM...

Page 118: ...50 1 1 2 2 3 3 4 4 10 5 5 1 1 2 2 3 3 4 4 5 5 Untitled 4 50 6 18 2019 5 29 22 PM...

Page 119: ...51 Untitled 4 51 6 18 2019 5 29 22 PM...

Page 120: ...52 3 HE Untitled 4 52 6 18 2019 5 29 23 PM...

Page 121: ...53 C 49 F 120 HE HE Bubbleshot Add Door Add Door Untitled 4 53 6 18 2019 5 29 23 PM...

Page 122: ...54 Samsung Untitled 4 54 6 18 2019 5 29 23 PM...

Page 123: ...55 4C 3 4C2 5C dC OC Samsung LC LC1 Untitled 4 55 6 18 2019 5 29 23 PM...

Page 124: ...56 Ub Ub 3C 3CP UC HC 1C AC PBA DDC ddC AddDoor AddDoor AddDoor AddDoor AddDoor Untitled 4 56 6 18 2019 5 29 23 PM...

Page 125: ...57 8C MEMS Samsung AC6 PBA Samsung DC1 Samsung DC3 AddDoor Samsung Samsung Untitled 4 57 6 18 2019 5 29 23 PM...

Page 126: ...58 95 60 R113 40 R113 30 200 150 100 Untitled 4 58 6 18 2019 5 29 27 PM...

Page 127: ...59 Untitled 4 59 6 18 2019 5 29 27 PM...

Page 128: ...8710K WD21N8710K 230 60 2100 2300 19 0 21 0 11 0 12 0 320 352 20900 23100 984 x 864 x 686 IP IPX4 800 50 108 0 1100 Samsung Electronics Co ltd SASO2885 e WD21N8710K e WD19N8710K 1000 Untitled 4 60 6 1...

Page 129: ...61 A B C D E A 686 B 984 C 648 D 864 E 1386 Untitled 4 61 6 18 2019 5 29 27 PM...

Page 130: ...62 1 1 2 2 3 3 4 4 5 5 6 6 1 1 2 2 3 3 Untitled 4 62 6 18 2019 5 29 28 PM...

Page 131: ...Untitled 4 63 6 18 2019 5 29 28 PM...

Page 132: ...SAUDI ARABIA 966 8002474357 800 24 7 HELP www samsung com sa_en support English www samsung com sa support Arabic Untitled 4 64 6 18 2019 5 29 28 PM...

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