Samsung WD17H7 SERIES User Manual Download Page 1

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WD18H7*****
WD17H7*****

Washing Machine

User manual

Imagine the possibilities

Thank you for purchasing this Samsung product.

Untitled-26 1

2016-03-21 3:31:40

Summary of Contents for WD17H7 SERIES

Page 1: ...WD18H7 WD17H7 Washing Machine User manual Imagine the possibilities Thank you for purchasing this Samsung product Untitled 26 1 2016 03 21 3 31 40 ...

Page 2: ...nes 21 Detergent drawer guidelines 23 Operations 25 Control panel 25 Simple steps to start 27 Program overview 28 Options 30 User convenience maintenance 31 Settings 32 Smart check 33 Maintenance 34 Eco Drum Clean 34 Drying Drum 34 Emergency drain 35 Cleaning 36 Recovery from freezing 38 Care against an extended time of disuse 38 Troubleshooting 39 Checkpoints 39 Information codes 40 Specification...

Page 3: ... operating your washing machine Because the following operating instructions cover various models the characteristics of your washing machine may differ slightly from those described in this manual and not all warning signs may be applicable If you have any questions or concerns contact your nearest service centre or find help and information online at www samsung com Important safety symbols What...

Page 4: ...ith the appliance Cleaning and user maintenance shall not be made by children without supervision 3 Children should be supervised to ensure that they do not play with the appliance 4 If the supply cord is damaged it must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard 5 The new hose sets supplied with the appliance are to be used and that...

Page 5: ...cles and clothes or pillows fitted with foam rubber pads should not be dried in the tumble dryer 16 Fabric softeners or similar products should be used as specified by the fabric softener instructions 17 The final part of a tumble dryer cycle occurs without heat cool down cycle to ensure that the items are left at a temperature that ensures that the items will not be damaged 18 Remove all objects ...

Page 6: ...the socket in the opposite direction the electric wires within the cable may be damaged and this may result in electric shock or fire Keep all packaging materials out of the reach of children as these may be dangerous If a child places a bag over its head it may suffocate When the appliance power plug or power cord is damaged contact your nearest service centre This appliance must be properly grou...

Page 7: ...ING Critical usage WARNINGS If the appliance is flooded turn off the water power supplies immediately and contact your nearest service centre Do not touch the power plug with wet hands Failure to do so may result in electric shock If the appliance generates a strange noise a burning smell or smoke unplug the power plug immediately and contact your nearest service centre Failure to do so may result...

Page 8: ...d may cause a short circuit fire and or electric shock Do not attempt to repair disassemble or modify the appliance yourself Do not use a fuse such as copper steel wire etc other than a standard fuse When the appliance needs to be repaired or reinstalled contact your nearest service centre Failure to do so may result in electric shock fire problems with the product or injury If the water supply ho...

Page 9: ...ater tap and check if the water supply hose connector is firmly tightened and that there is no water leak before using the product If the screws on the water supply hose connector are loose it may result in a water leak The product you have purchased is designed for domestic use only Using the product for business purposes qualifies as a product misuse In this case the product will not be covered ...

Page 10: ...ntaminated by oils creams or lotions usually found in skincare shops or massage clinics This may cause the rubber seal to become deformed and result in a water leak Do not leave metal objects such as safety pins hair pins or bleach in the drum for long periods of time This may cause the drum to rust If rust starts appearing on the surface of the drum apply a neutral cleansing agent to the surface ...

Page 11: ...ctions This may result in discoloration or fabric damage Take care that children s fingers are not caught in the door when you close it Failure to do so may result in injury WARNING Critical cleaning WARNINGS Do not clean the appliance by spraying water directly onto it Do not use the a strong acidic cleaning agent Do not use benzene thinner or alcohol to clean the appliance This may result in dis...

Page 12: ...rts contact a local Samsung customer centre or the retailer 1 2 9 11 10 3 4 5 6 8 7 1 Detergent drawer 2 Door 3 Work top 4 Control panel 5 Power plug 6 Drain hose 7 Drum 8 Levelling feet 9 Debris filter 10 Emergency drain tube 11 Filter cover Spanner Bolt caps Drain hose Hose guide Cold water supply hose Hot water supply hose Hose zip tie Bolt caps The provided number 3 to 6 of bolt caps depends o...

Page 13: ...connect the ground wire to plastic plumbing gas lines or hot water pipes Improperly connected grounding conductors may cause electric shock Water supply A proper water pressure for this washing machine is between 137 kPa and 800 kPa Water pressure less than 137 kPa may cause the water valve not to close completely Or it may take longer to fill the drum causing the washing machine to turn off Water...

Page 14: ... washing machine on a platform or a poorly supported structure Water temperature Do not install the washing machine in areas where water may freeze as the washing machine always retains some water in its water valves pumps and or hoses Frozen water left in the connection parts may cause damage to belts the pump and other components of the washing machine Alcove or closet installation Minimum clear...

Page 15: ... the holes with the supplied plastic bolt caps Keep the shipping bolts for future use WARNING Packaging materials can be dangerous to children Dispose all packaging material plastic bags polystyrene etc out of children s reach STEP 3 Adjust the levelling feet 1 Gently slide the washing machine into position Excessive force may damage the levelling feet 2 Level the washing machine by manually adjus...

Page 16: ...r 3 Hold the adaptor and turn part C in the arrow direction to loosen it by 5 mm C 4 Insert the adaptor into the water tap and tighten the screws while lifting up the adaptor 5 Turn part C in the arrow direction to tighten it C 6 While holding down part E connect the water supply hose to the adaptor Then release part E The hose fits into the adaptor with a clicking sound E Untitled 26 16 2016 03 2...

Page 17: ...WARNING Stop using the washing machine if there is a water leak and contact a local Samsung service centre Otherwise this may cause electric shock CAUTION Do not stretch the water supply hose by force If the hose is too short replace the hose with a longer high pressure hose After connecting the water supply hose to the adaptor check if it is connected properly by pulling the water supply hose dow...

Page 18: ...urns red on the centre indicator A in case of a leak A STEP 5 Connect the drain hose The drain hose can be positioned in three ways 1 Press the catches of the clamp A and insert the drain hose into the clamp A 2 Insert the drain hose into the extension hose C of the washing machine firmly by pressing the catches of the clamp Then release them to fix the drain hose B 3 Fully insert the end of the d...

Page 19: ...m high It is advisable to use a 65 cm high vertical pipe Make sure the drain hose is connected to the stand pipe at a slant Drain standpipe requirements Minimum diameter of 5 cm Minimum carry away capacity of 60 litres per minute STEP 7 Turn on the washing machine Plug the power cord into a wall socket featuring an AC 220 240 V 50 Hz approved electrical outlet protected by a fuse or circuit breake...

Page 20: ...he washing machine 2 Press and hold both the Temp and Delay End buttons for 3 seconds 3 Press the START PAUSE button to activate Calibration mode 4 The drum spins to the left and right several times It takes several minutes to complete the Calibration 5 When the Calibration is complete the END message appears on the display If the door is unlocked the machine turn off automatically Untitled 26 20 ...

Page 21: ...th buttons and embroideries inside out If pants or jacket zippers are open while washing the drum may be damaged Zippers should be closed and fixed with a string Clothing with long strings may become entangled with other clothes Make sure to tie the strings before starting the wash STEP 3 Use a laundry net Brassieres water washable must be placed in a laundry net Metal parts of the brassieres may ...

Page 22: ...nt type The type of detergent depends on the type of fabric cotton synthetic delicate items wool colour wash temperature and degree of soiling Always use low suds laundry detergent which is designed for automatic washing machines Follow the detergent manufacturer s recommendations based on the weight of the laundry the degree of soiling and the hardness of the water in your local area If you are n...

Page 23: ...ric softener manually C Auto Detergent Use liquid detergent only D Auto Softener Use fabric softener only A C D B CAUTION Do not open the detergent drawer while the washing machine is operating Do not use the following types of detergent Tablet or capsule types Ball or net types To prevent the compartment clogging concentrated or highly enriched agents fabric softener or detergent must be diluted ...

Page 24: ...of detergent to the Auto Detergent compartment C And apply an appropriate amount of fabric softener to the Auto Softener compartment D if necessary 3 Slide the detergent drawer inward Make sure the door is closed C D CAUTION Do not exceed the max line which is marked on the compartment Untitled 26 24 2016 03 21 3 31 44 ...

Page 25: ...User convenience Special functions for user convenience Available functions are Stop Add and Water Plus 5 Auto Detergent The washing machine dispenses detergent automatically according to the load 6 Auto Softener The washing machine dispenses fabric softener automatically according to the load 7 Maintenance Useful for cleaning the drum Two functions are provided Eco Drum Clean and Drying Drum 8 Te...

Page 26: ...avy garments such as jeans and towel Shirt Use this if you want to finish the drying cycle in a moist state which is ideal for easy ironing Delicates Use to dry heat sensitive garments This protects the fibers of the garment by drying it at low temperatures Time Dry Use to dry the laundry for a specified period of time according to the material load and moisture 12 START PAUSE Start or stop operat...

Page 27: ...the estimated running time on the display 5 Press the START PAUSE button Drying only 3 1 2 Follow these steps to dry the laundry that has finished washing or just gets wet 1 Press the POWER button to turn on the washing machine 2 Press the Dry Level button repeatedly until a desired dry level is set 3 Press the START PAUSE button To change the course during operation 1 Press the START PAUSE button...

Page 28: ...iled garments with less than a 5 0 kg load It takes at least 19 minutes depending on the conditions such as the water pressure water hardness and or extra options selected A recommended amount of detergent is less than 20 g for a 5 0 kg load 5 WOOL Specific for machine washable wool for loads less than 4 0 kg This features gentle cradling and soaking to protect the wool fibers from shrinkage disto...

Page 29: ...roof breathable garment 2 CAUTION Do not use any AIR Wash programs for the following items Heat sensitive garments made from leather mink fur or silk Underwear trimmed with laces or doll cushions or trims on dress suits may become loose Clothes trimmed with buttons can break Clothes full of starch may become deformed Hard bedding Wooden pillows and neck rests Pillows or blankets filled with plasti...

Page 30: ...ne for this example Set the Delay End to 3 hours 2 00 pm Start 3 00 pm End 5 00 pm Bubble Shot Bubble Shot creates bubbles inside the drum that help the detergent penetrate into the fabric faster and more effectively Bubble Shot produces cleaner results in less time and protects the fabric from being damaged Bubble Shot is active by default for all washing programs You cannot deactivate Bubble Sho...

Page 31: ...This adds extra water immediately before the rinse cycle to improve rinsing effects Eco Drum Clean Clean the drum by removing dirt and bacteria from the drum Run this once every 40 washes with no detergent or bleach applied Make sure the drum is empty with no cleaning agents Drying Drum Clean and dry the drum using the hot air after washing is complete Untitled 26 31 2016 03 21 3 31 45 ...

Page 32: ...Auto Detergent indicator blinks refill the Auto Detergent compartment with the detergent If the Auto Softener indicator blinks refill the Auto Softener compartment with the fabric softener If you select WOOL or OUTDOOR CARE the Auto Detergent Auto Softener will be disabled automatically However you can enable the function s manually after selecting a program Child Lock To prevent accidents by chil...

Page 33: ...is found 3 Run the Samsung Smart Washer app on your mobile device and tap Smart Check 4 Present the mobile device to the washing machine s display panel so that the mobile device and the washing machine face each other Then the error code will be recognized automatically by the app 5 When the error code is recognized correctly the app provides detailed information for the error with further action...

Page 34: ...ts for cleaning the drum Chemical residue in the drum deteriorates the washing performance Eco Drum Clean reminder The Eco Drum Clean reminder appears on the display once every 40 washes It is advisable to perform the Eco Drum Clean regularly When you first see this reminder you can ignore the reminder for 6 consecutive times From the 7th wash the reminder does not appear However it appears again ...

Page 35: ...rd of the washing machine from the main socket 2 Gently press the top area of the filter cover to open 3 Gently pull out the emergency drain tube 4 While holding the end of the drain tube open the tube cap 5 Let the water run into a container 6 Close the tube cap and reinsert the drain tube 7 Close the filter cover Untitled 26 35 2016 03 21 3 31 46 ...

Page 36: ...e remaining water 5 Remove the debris filter 6 Clean the debris filter using soft brushes Make sure the drain pump propeller inside the filter is unclogged 7 Reinsert the debris filter and turn the filter cap to the right To open the safety filter cap push in and turn it anticlockwise The spring of the cap helps to open the cap To close the safety filter cap turn it clockwise The spring makes a ra...

Page 37: ...t B B A 3 Remove the Liquid softener container C as shown C 4 Clean the drawer components in flowing water using a soft brush 5 Clean the drawer recess using a soft brush 6 Assemble the compartment cover firmly with the detergent drawer 7 Slide the drawer inward to close it To remove remaining detergent perform the QUICK WASH course with the drum being empty Untitled 26 37 2016 03 21 3 31 47 ...

Page 38: ...e washing machine still doesn t operate normally repeat the above steps until it operates normally Care against an extended time of disuse Avoid leaving the washing machine unused for an extended time If this is the case drain the washing machine and unplug the power cord 1 Turn the Course Selector to select a QUICK WASH 2 Empty the drum and press START PAUSE button 3 When the course is complete c...

Page 39: ... with sufficient water pressure Make sure the detergent is added to the center of the detergent drawer The washing machine vibrates badly or makes noise Make sure the washing machine is installed on a level floor If the floor is not level use the levelling feet to adjust the level Make sure that the shipping bolts are removed Make sure the washing machine is not touching any other object Make sure...

Page 40: ... Make sure the washing machine is operating with sufficient water pressure Clean the mesh filter as it may be clogged 5E Clean the debris filter as it may be clogged Make sure the drain hose is not kinked all the way to the drain system UE The laundry load is unbalanced Spread the laundry evenly CE 3E This is not user repairable Contact a local Samsung service centre If any information code keeps ...

Page 41: ...iance cannot be connected to a power source Remove the door so that animals and small children cannot get trapped inside the appliance Do not exceed the detergent quantities recommended in the detergent manufacturer s instructions Use stain removal products and bleaches before the wash cycle only when strictly necessary Save water and electricity by only washing full loads the exact amount depends...

Page 42: ...ron Delicate fabric Can be dry cleaned using any solvent Item can be washed at 95 C Dry Clean Item can be washed at 60 C Dry clean with perchloride lighter fuel pure alcohol or R113 only Item can be washed at 40 C Dry clean with aviation fuel pure alcohol or R113 only Item can be washed at 30 C Do not dry clean Hand wash only Dry flat Dry clean only Can be hung to dry Can be bleached in cold water...

Page 43: ...ACITY 18 0 kg 17 0 kg DRY CAPACITY 10 0 kg 9 0 kg POWER CONSUMPTION WASHING 220 240 V 250 300 W WASHING AND HEATING 2200 2400 W DRYING 2100 2300 W SPIN 600 W PUMPING 35 W PACKAGE WEIGHT PAPER 1 3 kg PLASTIC 1 8 kg SPIN REVOLUTIONS 1100 rpm The appearance and specifications of the product are subject to change without prior notice for purposes of product enhancement Untitled 26 43 2016 03 21 3 31 4...

Page 44: ... OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT NIGERIA 0800 726 7864 www samsung com africa_en support SOUTH AFRICA 0860 SAMSUNG 726 7864 www samsung com support DC68 03464H 02 Untitled 26 44 2016 03 21 3 31 49 ...

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