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Samsung WA85J571 Series, User Manual, Page: 38 / 88

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Samsung WA85J571 Series User Manual Download Page 38

38  English

Tr

ouble

shoo

ting

Troubleshooting

Code

Action

9C1

Electronic Control Problem (Over Voltage Error)
• 

Check the PCB and wire harness.

• 

Check if power is supplied properly.

• 

If the information code remains, contact a customer service 
centre.

9C2

Low voltage detected
• 

Check if the power cord is plugged in.

• 

If the information code remains, contact a customer service 
centre.

AC6

Inverter Communication problem
• 

Check the Inverter PCB and wire harness.

• 

If the information code remains, contact a customer service 
centre.

dC

Operating the washer with the door open.
• 

Make sure the door is properly closed.

• 

Make sure laundry is not caught in the door.

HC

Water temperature control problem (Heater control)
• 

If the information code remains, contact a customer service 
centre.

LC

Check the drain hose.
• 

Make sure the end of the drain hose is placed on the floor.

• 

Make sure the drain hose is not clogged.

• 

If the information code remains, contact a customer service 
centre.

OC

Water is overflowed.
• 

Restart after spinning.

• 

If the information code remains on the display, contact a local 
Samsung service centre.

PC

When position of the clutch can't be detected.
• 

If the information code remains, contact a customer service 
centre.

PC1

After position of the clutch is detected, if the signal of the clutch 
hall goes wrong.
• 

If the information code remains, contact a customer service 
centre.

WA5700JS(GOOD)-03517M-00_EN.indd   38

2015-11-02     12:10:32

Summary of Contents for WA85J571 Series

Page 1: ...Washing Machine User manual WA85J571 DC68 03517M 00 WA5700JS GOOD 03517M 00_EN indd 1 2015 11 02 12 10 26...

Page 2: ...nstallation 10 What s included 10 Installation requirements 12 Before you start 20 The basics 20 Laundry guidelines 22 Operations 25 Control panel 25 Simple steps to start 26 Auto cycles 27 Manual cyc...

Page 3: ...is manual do not cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your washing machi...

Page 4: ...easily from the inside and children may be seriously injured if trapped inside This appliance is not to be used by persons including children with reduced physical sensory or mental capabilities or la...

Page 5: ...to avoid a hazard due to inadvertent resetting of the thermal cut out this appliance must not be supplied through an external switching device such as a timer or connected to a circuit that is regula...

Page 6: ...shock or fire This appliance must be properly grounded Do not ground the appliance to a gas pipe plastic water pipe or telephone line This may result in electric shock fire an explosion or problems wi...

Page 7: ...hock or fire In the event of a gas leak such as propane gas LP gas etc ventilate immediately without touching the power plug Do not touch the appliance or power cord Do not use a ventilating fan A spa...

Page 8: ...ds after you open the lid contact your nearest Samsung Customer Service Usage cautions CAUTION When the washing machine is contaminated by a foreign substance such as detergent dirt food waste etc unp...

Page 9: ...appliance by spraying water directly onto it Do not use the strong acidic cleaning agent Before cleaning or performing maintenance unplug the appliance from the wall socket Failure to do so may result...

Page 10: ...to prevent accidents when doing laundry What s included Make sure all the parts are included in the product package If you have a problem with the washing machine or the parts contact a local Samsung...

Page 11: ...Drain hose NOTE Availability of parts with an asterisk depends on the model Door Make sure to keep the door closed while the washing machine is operating Lint filter This collects lint that builds up...

Page 12: ...machine on a solid flat floor without a platform or bricks Keep the washing machine at 10 cm from each adjacent wall Water supply Make sure water taps are easily accessible Turn off the taps when the...

Page 13: ...nel into the bottom of the machine To facilitate the work slightly lift up the bottom front NOTE Some models feature the Anti rat panel that must be inserted from the rear bottom of the model For this...

Page 14: ...ials can be dangerous to children Dispose all packaging material plastic bags polystyrene etc out of children s reach STEP 3 Connect the water hose A B Connect the water hose to the water tap 1 Remove...

Page 15: ...he adaptor 5 Turn part C in the arrow direction to tighten it D 6 While holding down part D connect the water hose to the adaptor Then release part D The hose fits into the adaptor with a clicking sou...

Page 16: ...d contact a local Samsung service centre Otherwise this may cause electric shock CAUTION Do not stretch the water hose by force If the hose is too short replace the hose with a longer high pressure ho...

Page 17: ...down the joint ring and insert it into the drain hose 2 Insert the drain hose into the drain outlet Make sure to connect them firmly using the joint ring The drain hose is extensible Adjust the lengt...

Page 18: ...e drain outlet depends on the model Availability of the hose cap depends on the model 2 Connect the other end of the drain hose to a standpipe or basin that is positioned 90 100 cm from the floor WARN...

Page 19: ...de 5 cm or more from the floor Do not run the drain hose under the bottom of the machine STEP 5 Power on Plug the power cord into a wall socket featuring an AC 220 240 V 50 Hz approved electrical outl...

Page 20: ...on it 2 Press Water Jet to supply water to the Built in sink and hand wash 3 When done you can either reuse the water in the main cycle or simply drain To reuse the water run the water down to the tu...

Page 21: ...ds The indicator blinks 3 To deactivate the Child Lock hold down Rinse and Power Spin simultaneously for 3 seconds The indicator turns off If the tub has contained water simply restart the machine and...

Page 22: ...de of wool must be specially treated by tightening them with threads before washing Remove the threads after washing and drying is complete CAUTION Do not keep heavy clothes or objects in the tub Do n...

Page 23: ...be damaged Zippers should be closed and fixed with a string Clothing with long strings may become entangled with other clothes Make sure to tie the strings before washing STEP 3 Use a laundry net Bras...

Page 24: ...age to the laundry due to deteriorated rinsing performance Bleach is strong alkali in nature causing damage to or discolouration of the laundry Use a longer or added rinse cycle when using powder dete...

Page 25: ...Dual Wash Temp This button provides two options and is available only when the washing machine is stopped or in Standby state Water Save default Select to reuse water in the tub that remains after us...

Page 26: ...ence press once to stop operation and then change the sequence To resume operation press again 09 Cycle Panel Choose one that best suits your needs Simple steps to start 1 2 3 4 5 1 Press Power to tur...

Page 27: ...h wash Blanket Suitable for a large sized laundry such as blankets and bed cover sheets Delicates Select this for delicate items such as sweaters cardigans or wool clothes Eco Tub Clean Hold down Deli...

Page 28: ...eeds The duration or count of each cycle can be adjusted by pressing the applicable button as many times as needed Wash time Rinse count Power Spin time 6 30 minutes 1 5 times 1 9 15 30 minutes 3 If y...

Page 29: ...mediately after each cycle is complete The reminder is activated once every 1 3 months depending on the cycle count To keep the tub clean it is recommended to run Eco Tub Clean on a regular basis Buil...

Page 30: ...ut a floor cloth or towel under the Pump filter Turn the filter knob anticlockwise to remove 2 Clean the filter with running water and a soft brush 3 Reinsert the filter and turn clockwise until it lo...

Page 31: ...to pull out the mesh filter from inside the water inlet as shown 2 Use a soft brush to clean the filter with running water 3 Reinsert the filter Make sure it is tightened against water leaks WA5700JS...

Page 32: ...edge of the drawer and then slide it open 3 Remove the wing distributor A and rinse cap B from the drawer 4 Clean the drawer as well as the distributor and rinse cap with running water and a soft bru...

Page 33: ...r is in a soaking cycle Please wait Check the fuse or reset the circuit breaker Water is not supplied Make sure you press or tap Start Pause after selecting the water supply Make sure the water taps a...

Page 34: ...the circuit breaker Close the door and press or tap Start Pause to start the washing machine For your safety the washing machine will not spin unless the door is closed Before the washing machine sta...

Page 35: ...re control feature as the washing machine determines the water temperature Does not drain and or spin Check the fuse or reset the circuit breaker Make sure the electrical voltage is normal Make sure t...

Page 36: ...and drain hose Soak them in warm water Fill the spin basket with warm water and then wait for about 10 minutes Put a hot towel on the drain hose connector Reconnect the water supply hose and drain ho...

Page 37: ...zen Make sure the washing machine is operating with sufficient water pressure Make sure that the cold water tap and the hot water tap are properly connected Clean the mesh filter as it may be clogged...

Page 38: ...laundry is not caught in the door HC Water temperature control problem Heater control If the information code remains contact a customer service centre LC Check the drain hose Make sure the end of th...

Page 39: ...urface Redistribute the load If only one item of clothing needs washing such as a bathrobe or pair of jeans the final spin result might be unsatisfactory and an Ub check message will be shown in the d...

Page 40: ...g type Stirring type Water level L 5 79 4 70 3 57 2 47 1 39 Water usage L 154 Spin speed rpm 700 NOTE Asterisk means variant model and can be varied 0 9 or A Z The design and specifications are subjec...

Page 41: ...Memo WA5700JS GOOD 03517M 00_EN indd 41 2015 11 02 12 10 32...

Page 42: ...Memo WA5700JS GOOD 03517M 00_EN indd 42 2015 11 02 12 10 32...

Page 43: ...Memo WA5700JS GOOD 03517M 00_EN indd 43 2015 11 02 12 10 32...

Page 44: ...NS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT U A E 800 SAMSUNG 800 726 7864 www samsung com ae support English www samsung com ae_ar support Arabic WA5700JS GOOD 03517M 00_EN indd 44 2015 11 02 1...

Page 45: ...WA85J571 DC68 03517M 00 WA5700JS GOOD 03517M 00_AR indd 1 2015 11 02 12 10 32...

Page 46: ...2 3 3 3 4 10 10 12 21 21 23 26 26 27 28 29 30 30 34 34 38 40 40 WA5700JS GOOD 03517M 00_AR indd 2 2015 11 02 12 10 32...

Page 47: ...3 Samsung www samsung com WA5700JS GOOD 03517M 00_AR indd 3 2015 11 02 12 10 32...

Page 48: ...4 8 WA5700JS GOOD 03517M 00_AR indd 4 2015 11 02 12 10 32...

Page 49: ...5 50 WA5700JS GOOD 03517M 00_AR indd 5 2015 11 02 12 10 32...

Page 50: ...6 WA5700JS GOOD 03517M 00_AR indd 6 2015 11 02 12 10 32...

Page 51: ...7 Samsung Samsung WA5700JS GOOD 03517M 00_AR indd 7 2015 11 02 12 10 32...

Page 52: ...8 15 Samsung Samsung Samsung WA5700JS GOOD 03517M 00_AR indd 8 2015 11 02 12 10 32...

Page 53: ...9 WA5700JS GOOD 03517M 00_AR indd 9 2015 11 02 12 10 32...

Page 54: ...10 Samsung WA5700JS GOOD 03517M 00_AR indd 10 2015 11 02 12 10 33...

Page 55: ...11 01 0 02 0 03 0 04 0 05 0 06 0 07 0 08 0 09 0 10 1 11 1 12 1 13 1 14 1 WA5700JS GOOD 03517M 00_AR indd 11 2015 11 02 12 10 33...

Page 56: ...12 220 50 240 10 100 90 WA5700JS GOOD 03517M 00_AR indd 12 2015 11 02 12 10 33...

Page 57: ...13 WA5700JS GOOD 03517M 00_AR indd 13 2015 11 02 12 10 33...

Page 58: ...14 1 1 2 2 3 3 WA5700JS GOOD 03517M 00_AR indd 14 2015 11 02 12 10 33...

Page 59: ...15 1 1 2 2 3 3 5 4 4 5 5 WA5700JS GOOD 03517M 00_AR indd 15 2015 11 02 12 10 33...

Page 60: ...16 6 6 7 7 8 8 WA5700JS GOOD 03517M 00_AR indd 16 2015 11 02 12 10 34...

Page 61: ...17 Samsung WA5700JS GOOD 03517M 00_AR indd 17 2015 11 02 12 10 34...

Page 62: ...18 1 1 2 2 WA5700JS GOOD 03517M 00_AR indd 18 2015 11 02 12 10 34...

Page 63: ...19 1 1 2 2 100 90 WA5700JS GOOD 03517M 00_AR indd 19 2015 11 02 12 10 34...

Page 64: ...20 3 5 50 240 220 Power WA5700JS GOOD 03517M 00_AR indd 20 2015 11 02 12 10 35...

Page 65: ...21 1 1 2 2 3 3 Drain Start Pause 3 1 Water Jet Water Jet 5 WA5700JS GOOD 03517M 00_AR indd 21 2015 11 02 12 10 35...

Page 66: ...22 1 1 2 2 3 3 4 4 1 1 Power 2 2 3 Power Spin Rinse 3 3 3 Power Spin Rinse 3 dC CL 30 CL 30 dC CL WA5700JS GOOD 03517M 00_AR indd 22 2015 11 02 12 10 35...

Page 67: ...23 WA5700JS GOOD 03517M 00_AR indd 23 2015 11 02 12 10 35...

Page 68: ...24 3 5 UB WA5700JS GOOD 03517M 00_AR indd 24 2015 11 02 12 10 35...

Page 69: ...25 Wool WA5700JS GOOD 03517M 00_AR indd 25 2015 11 02 12 10 36...

Page 70: ...1 0 Eco Tub Clean Eco Tub Clean 02 0 Water Level 03 0 Activ Dual Wash Temp Standby Water Save Drain Water Save Hot Hot 3 3 04 0 Wash 30 6 05 0 Rinse 5 WA5700JS GOOD 03517M 00_AR indd 26 2015 11 02 12...

Page 71: ...0 Power Spin 9 1 30 15 1 07 0 Power 08 0 Start Pause 09 0 1 1 Power 2 2 3 3 4 4 Activ Dual Wash 5 5 Start Pause 1 1 Start Pause 2 2 3 2 3 3 Start Pause WA5700JS GOOD 03517M 00_AR indd 27 2015 11 02 12...

Page 72: ...28 Normal Quick Soak Jeans Blanket Delicates Eco Tub Clean Eco Tub Clean 3 Delicates Eco Tub Clean WA5700JS GOOD 03517M 00_AR indd 28 2015 11 02 12 10 36...

Page 73: ...29 Wash 1 1 Power 2 2 Power Spin Rinse Wash 30 6 5 1 30 15 9 1 3 3 Rinse Wash Rinse Spin Rinse Wash Power Spin 4 4 Start Pause WA5700JS GOOD 03517M 00_AR indd 29 2015 11 02 12 10 36...

Page 74: ...30 Eco Tub Clean Eco Tub Clean 3 1 Eco Tub Clean 1 1 2 2 1 1 2 2 3 3 WA5700JS GOOD 03517M 00_AR indd 30 2015 11 02 12 10 37...

Page 75: ...31 1 1 2 2 3 3 WA5700JS GOOD 03517M 00_AR indd 31 2015 11 02 12 10 37...

Page 76: ...32 1 1 2 2 3 3 WA5700JS GOOD 03517M 00_AR indd 32 2015 11 02 12 10 37...

Page 77: ...33 1 1 2 2 3 3 4 4 5 5 WA5700JS GOOD 03517M 00_AR indd 33 2015 11 02 12 10 37...

Page 78: ...34 Start Pause Start Pause Start Pause Start Pause WA5700JS GOOD 03517M 00_AR indd 34 2015 11 02 12 10 37...

Page 79: ...35 Start Pause 6 Eco Tub Clean 3 WA5700JS GOOD 03517M 00_AR indd 35 2015 11 02 12 10 37...

Page 80: ...36 Start Pause HE HE HE 10 WA5700JS GOOD 03517M 00_AR indd 36 2015 11 02 12 10 37...

Page 81: ...37 Samsung WA5700JS GOOD 03517M 00_AR indd 37 2015 11 02 12 10 37...

Page 82: ...38 1C Water Level Water Level 3C 4C 4C2 5C 9C1 PCB 9C2 WA5700JS GOOD 03517M 00_AR indd 38 2015 11 02 12 10 38...

Page 83: ...39 AC6 PCB dC HC LC OC Samsung PC PC1 Ub Ub Samsung WA5700JS GOOD 03517M 00_AR indd 39 2015 11 02 12 10 38...

Page 84: ...40 WA85J571 8 5 480 240 1050 675 610 43 0 2 8 0 0 5 0 78 0 05 5 79 4 70 3 57 2 47 1 39 154 700 A Z 0 9 UAE S 5010 2 2013 5 Jeans Water level 5 WA5700JS GOOD 03517M 00_AR indd 40 2015 11 02 12 10 38...

Page 85: ...WA5700JS GOOD 03517M 00_AR indd 41 2015 11 02 12 10 38...

Page 86: ...WA5700JS GOOD 03517M 00_AR indd 42 2015 11 02 12 10 38...

Page 87: ...WA5700JS GOOD 03517M 00_AR indd 43 2015 11 02 12 10 38...

Page 88: ...U A E 800 SAMSUNG 800 726 7864 www samsung com ae support English www samsung com ae_ar support Arabic WA5700JS GOOD 03517M 00_AR indd 44 2015 11 02 12 10 38...

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