Samsung WA85J571 Series, User Manual, Page: 33 / 88

English 33
Tr
ouble
shoo
ting
Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the
suggestions.
Problem Action
Does not turn on.
• Make sure you use rated power for the product.
• Make sure the power cord is completely plugged in.
• Check the fuse or reset the circuit breaker.
Does not start.
• Make sure the door is closed.
• Make sure the water taps are open.
• Make sure to press or tap Start/Pause to start the washing
machine.
• Make sure Child Lock is not activated.
• Before the washing machine starts to fill, it will make a series
of clicking noises to check the door open and does a quick
drain.
• Was the door opened during the spinning cycle? Close the
door, and press or tap
Start/Pause to resume.
• The machine enters Standby or is in a soaking cycle. Please
wait.
• Check the fuse or reset the circuit breaker.
Water is not supplied.
• Make sure you press or tap Start/Pause after selecting the
water supply.
• Make sure the water taps are open.
•
Is the filter net at the water supply hose connector clogged?
Clean the filter net by brushing with a toothbrush.
•
Is the water supply cut off? If the water supply is cut off, close
the tap and power off.
•
Straighten the water supply hoses.
• Open and close the door, then press or tap Start/Pause .
•
If the water pressure is low, it takes longer to start washing.
• If the water level is not as high as necessary or lower than
expected, use the level selector to adjust the water level.
After a cycle,
detergent remains
in the automatic
dispenser.
•
Make sure the washing machine is running with sufficient
water pressure.
•
Make sure the detergent drawer is properly inserted.
• Remove and clean the detergent drawer, and then try again.
WA5700JS(GOOD)-03517M-00_EN.indd 33 2015-11-02 12:10:31