Samsung WA54M8750 Series, User Manual

Page: 58 / 228

58 English
Tr
ouble
shoo
ting
Troubleshooting
Problem Action
Fills with the wrong
temperature water.
• Fully open both water taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct water taps. Flush
water lines.
• Disconnect the hoses and clean the mesh filters. The water inlet
mesh filters may be clogged. See page
53 .
• While the washing machine fills, the water temperature may
change as the automatic temperature control feature checks
incoming water temperature. This is normal.
• While the washing machine fills, you may notice just hot and/or
just cold water going through the dispenser when cold or warm
temperatures are selected.
This is a normal function of the automatic temperature
control feature as the washing machine determines the water
temperature.
Door (Lid) locked or will
not open.
• While the washing machine is operating, press or tap START/
PAUSE to stop the washing machine.
• It may take a few moments for the door lock mechanism to
disengage.
Does not drain and/or
spin.
• Check the fuse or reset the circuit breaker.
• Make sure the electrical voltage is normal.
• Make sure the washing machine is plugged in.
• Make sure the drain hose is pointed downward. (Natural drain
models only)
• Make sure the drain hose is not clogged.
• Make sure the drain hose is not kinked.
• Straighten the drain hose. If there is a drain restriction, call for
service.
• Close the door, and then press or tap START/PAUSE . For your
safety, the washing machine will not spin unless the door is closed.
Load is wet at the end
of the cycle.
• Use the High or Extra High spin speed cycle. (Applicable model only)
• Use high efficiency (HE) detergent to reduce oversudsing.
• The load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
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