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58 English
Tr
ouble
shoo
ting
Troubleshooting
No
Code
Meaning
5
5C
Water is not draining.
•
Make sure the drain hose is not frozen or clogged.
•
Make sure the drain hose is positioned correctly, depending
on the connection type.
•
Clean the mesh debris filter as it may be clogged.
•
Make sure the drain hose is straight all the way to the drain
system.
•
Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact
a Samsung customer service center.
6
9C1
The electronic control needs to be checked (Over Voltage Error).
•
Check if power is supplied properly.
•
Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact
a Samsung customer service center.
7
9C2
Low voltage detected.
•
Check if the power cord is plugged in.
•
Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact
a Samsung customer service center.
8
AC6
Inverter Communication problem.
•
Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact
a Samsung customer service center.
9
dC
Operating the washer with the door open.
•
Make sure the door is properly closed.
•
Make sure laundry is not caught in the door.
10
HC
High temperature heating check.
•
Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact
a Samsung customer service center.
WA8600M_DC68-03774C-04_EN.indd 58
2019-02-14 5:36:33