56 English
Tr
ouble
shoo
ting
Troubleshooting
Problem
Action
Leaks water.
•
Make sure all hose connections are tight.
•
Make sure the water supply hoses' rubber washers are in the
correct position. Screw tightly again.
•
Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
•
Avoid overloading.
•
Use high efficiency (HE) detergent to prevent oversudsing.
•
Make sure the water supply hose is not kinked.
•
If the water supply pressure is too strong, water may leak. Close
the water tap a little.
•
Make sure water is not leaking from the water tap. If it is, repair
the water tap.
Excessive suds.
•
Use high efficiency (HE) detergent to prevent oversudsing.
•
Reduce the detergent amount for soft water, small loads, or lightly
soiled loads.
•
Non-HE detergent is not recommended.
The spin basket or
drain/supply hose is
frozen.
•
Use warm water to disconnect the water supply hose and drain
hose. Soak them in warm water.
•
Fill the spin basket with warm water, and then wait for about 10
minutes.
•
Put a hot towel on the drain hose connector.
•
Reconnect the water supply hose and drain hose, and then check if
water is supplied properly.
Water drains out
immediately.
•
Make sure the drain hose is not clogged, and is hung over the
drain hose hook. Fill the spin basket halfway with water, and try
spinning again.
•
Lift the end of the drain hose to prevent water from draining. Fill
the spin basket halfway with water, and then run the Spin cycle
after releasing the drain hose.
•
Make sure the drain hose is installed correctly. See the installation
section of this user manual and adjust the position of the drain
hose as instructed.
Stains on clothes.
•
Select an appropriate cycle for the laundry. Use the Heavy Duty cycle
for stained clothes.
•
Apply a recommended amount of detergent as instructed by the
detergent manufacturer.
•
Clean the magic filter (if it comes with your washer) on a regular basis.
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2019-02-14 5:36:33
