English
57
Troubleshooting
Code
Meaning
5C
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending on the
connection type.
• Clean the mesh debris filter as it may be clogged.
• Make sure the drain hose is straight all the way to the drain system.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact a
Samsung customer service center.
9C1
The electronic control needs to be checked (Over Voltage Error).
• Check if power is supplied properly.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact a
Samsung customer service center.
9C2
Low voltage detected.
• Check if the power cord is plugged in.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact a
Samsung customer service center.
AC6
Inverter Communication problem.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact a
Samsung customer service center.
dC
Operating the washer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
HC
High temperature heating check.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact a
Samsung customer service center.
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Summary of Contents for WA50R5200AW/US
Page 1: ...Washer User manual WA54R7200A WA50R5200A Untitled 25 1 2020 03 02 PM 2 15 41 ...
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Page 69: ...Lavadora Manual del usuario WA54R7200A WA50R5200A Untitled 26 1 2020 03 02 PM 2 18 11 ...
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