Samsung WA484DSHASU/A1 Fast Track Troubleshooting Download Page 1

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# nwWA484 09/21/2013

Fast Track Troubleshooting

Model:
WA484DSHASU /A1

Publication # nwWA484 Creation Date 09/21/2013

Quick Test Mode

To enter press

Soil, Spin & Power

simultaneously with the power off.
1. All LED’s light up and the washer
beeps as it
enters the Quick Test Mode.
2. The unit displays the software version for a
second then clears the EEprom.
3. After the displaying the software version, LCD
will display Model information. If EEEE is displayed
the PCB assembly is defective.
4. When the version is displayed, turn the Jog-Dial
so that the version disappears. Press the following
keys to test the various components

Press

Temp Key

to cycle through the Water Valve test

(Door does not need to lock)

in this order: Cold, Bleach,

Hot, Rinse (Softener), & 3 cold valves then off.
Press

Spin Key

to test Circulation/Drain Pump.

Press

Soil Level Key

to test Water Heater

Press

Signal Key

to test the Door Lock/Unlock circuit

When either

Test or Spin

is displayed on the LCD, press

Start/Pause key

to conduct the motor test.

Test mode

, you can test the clockwise and counter-

clockwise movement of the motor. However, the water
level must satisfy the heater water level (24300) to enter
Test mode.

Service Mode:

This mode allows more detailed operation tests and trouble-

shooting, to enter press

Signal & Extra Rinse

simultaneously with the power on.

While in Service Mode the following tests can be performed:
Quick Spin Test = Delay Start & Temp: This accelerates
the drum motor from 0 to maximum RPM over a few
minutes.

Note: Stay with the washer during this test, out of

balance detection may be bypassed.

Press the Start/Pause button during the test to hold its spinning
speed for 10 minutes before going back to Quick Spin Test

Cycle Count =

Press Signal key to view times the unit was used

Soft Ware # =

Press Soil key to see the software version info

Fast Time Down =

Press Temp key to advance to next cycle

Fault Code Test =

Press the Spin button to view the

stored fault codes – then turn Jog Dial to view error codes
(Push Start/Pause while the code is displayed to view the num-
ber of cycles since the error occurred)

Peripheral (Main PCB) input Tests
1.

Select Extra Rinse. Then turn the Jog-Dial so that the

Normal

LED

is turned on. The

Water Temperature will be displayed in

Centigrade

Select Extra Rinse. Then turn the Jog-Dial so that the

Heavy

Duty

is turned on. The water temperature will be displayed in

Fahrenheit.

Select Extra Rinse. Then turn the Jog-Dial so that the

Perm

Press LED

is turned on. The

door status will be displayed (OP if

open, CL if closed).

Select Extra Rinse. Then turn the Jog-Dial so that the

Sani-

tize LED

is turned on. The door lock Switch status will be dis-

played (UL if unlocked, Lo if

locked).

5. Water Frequency/Water Sensor Testing Select a cycle &
start the washer, enter Service Mode & press Extra Rinse.

Turn the Jog Dial

so that the

Bedding LED

is turned on. Next,

press the Start/Pause Key. The Water Frequency will be dis-
played. The frequency will change as the unit fills

IMPORTANT SAFETY NOTICE

–

“For Technicians Only”

This service data sheet is

intended for use by persons having electrical, electronic, and mechanical experience
and knowledge at a level generally considered acceptable in the appliance repair trade.
Any attempt to repair a major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible, nor assume any liability for
injury or damage of any kind arising from the use of this data sheet.

Continuous Run Mode:

1. Press

Delay Start + Soil Level Key

for 7 sec during Power On State

(Normal User Mode) .

2. Once in Continuous Run Mode, The seven segments will no longer
display “0000” and will alternate

between displaying the number of cy-

cles of the completed course and the remaining time of the course.

3. The Continuous Run Mode will repeat the previous cycle until continu-
ous run mode is cancelled by pressing the same button combination for
7 sec.

SUPPORT INFORMATION

Training — Plus One

http://my.plus1solutions.net/clientPortals/samsung/