Samsung WA3100M PJT Service Manual Download Page 22

20 _ Troubleshooting

Code Type

For USA

Causes

Remarks

Switch Code

(Panel-Sub PBA)

 

Eco Warm 

LED Flash

-

The Power button is pressed continually.
(for more than 12 seconds).

-

A switch is jammed or stuck due to be pressed unevenly due to
deformation of the control panel or button.

-

This Code may occur when the screws that hold the 

Control

Panel(sub PBA)

 in place are tightened too much.

-

A button other than the Power button is continually pressed.(for 
more than 30 seconds).

-

Deformation of an internal plastic injection part.

-

A screw for assembling the Control Panel(sub PBA) is tightened 
too much.

-

Door Code

Hot LED 

Flash

-

A switch contact Code because of a deformation of the door
hook.

-

When the door is pulled by force.

When the door is not 
opened after the door 
open operation.

-

This occurs in the Boil wash because the door is pushed due
to a pressure difference from internal temperature changes.

When the door is not 
locked after the door 
close operation.

Hot&Extra 

High LED 

Flash

-

The door lock switch terminal is connected incorrectly.

-

The door lock switch terminal is broken.

-

This occurs intermittently because of an electric wire leakage

-

Main PCB fault.

Hot&High 

LED Flash

-

This occurs if the Power switch is turned on/off continually

and too much heat is generated (This Code is difficult to be

reproduced.)

Water Leakage 
Code

High LED 

Flash

-

Heater engagement fault. (out of place)

-

The air hose is out of place and water leakage occurs during
the spin cycle.

- The tub back at the safety bolts fixing part is broken.

-

Water leakage occurs at the front with foaming because of too
much detergent.

-

Water leakage occurs because the connecting hose to the
detergent drawer is connected incorrectly.

- The drain pump filter cover is engaged incorrectly.

-

Water leakage occurs at the drain hose.

-

The duct condensing holding screws are worn.

-

The nozzle-diaphragm is engaged in the opposite direction or
the rubber packaging is omitted.

-

Water leakage occurs because the screws that hold the tub
back and front in place are fastened incorrectly.

-

The leakage sensor is faulty.

Overflow Code

Mid LED 

Flash

-

Water is supplied continually because the water level detection
does not work.

-

Because the drain hose is clogged and there is an injection
Code (at a narrow section), the water level detection does not
work and water is supplied continually.

-

Water is supplied continually because of freezing or because
there is foreign material in the water supply valve.

-

This Code may occur when the water level sensor is degraded.

This Code occurs 
because the water 
level sensor terminal is 
out of place.

Unbalance Code

Hot&Warm 

LED Flash

-

As laundry causes this Code, check the laundry.

-

Find the reason for the unbalance and solve it as directed in
the user manual.

Mems PBA 
Code Detected

Hot&Cool 

LED Flash

-

Code detected in the Mems PBA or data Code detected. Check
the wire connections.
Replace if necessary.
1. Check the wire connections.
2. Replace the Mems PBA.
3. Main PBA wire connection Code or PBA’s silver nano part

malfunction. Replace if necessary.

Temperature 
Sensor Code

Hot & Mid 

LED flash

-

The washing heater sensor in the tub has an Code.
(Contact Code or temperature sensor fault)

-

The connector is connected incorrectly or is disconnected.

-

If the water level sensor operates without water because the
water is frozen or for any other reason and the temperature
sensor engaged at the bottom to prevent overheating for

the washing heater detects a temperature of 100 to 150 ˚C,

the washing machine turns the input power off.

Heater sensor fault:
When the connector 
is connected 
incorrectly or has a 
wire disconnected or 
contact Code.

Summary of Contents for WA3100M PJT

Page 1: ...TYPE BASIC NAME WA3000J BASIC CODE WA40J3000AW A2 MODEL NAME WA45M3100A WA45N3050A WA3100M PJT MODEL CODE WA45M3100AW A4 WA45N3050AW A4 1 Safety Instructions 2 Features and Specifications 3 Disassemb...

Page 2: ...ndard disassembly drawings 10 4 Troubleshooting 18 4 1 BEFORE INFORMATION MODES PLEASE INSERT THE BELOW TABLE 18 4 2 INFORMATION modes 19 4 3 Corrective actions for each code 21 4 4 The installation f...

Page 3: ...isconnect the power plug before servicing 4 Failing to do so may result in a risk of electric shock Do not allow consumers to connect several appliances to a single power outlet at the same time 4 The...

Page 4: ...kage AFTER SERVICING Check the wiring 4 Ensure that no wire touches a rotating part or a sharpened part of the electrical harness Check for any water leakage 4 Perform a test run for the washing machi...

Page 5: ...ot press a control button using a sharp tool or object 4 This may result in electric shock or damage to the product WHILE SERVICING When wiring a harness make sure to seal it completely so no liquid c...

Page 6: ...utlet and measure the insulation resistance between the power plug and the grounding wire of the washing machine The value must be greater than 10M when measured with a 500V DC Megger Check whether th...

Page 7: ...2 1 FEATURES Features Description The Great Capacity Even bulky garments and blankets get super clean The Great capacity leaves enough room for a more thorough cleaner wash EZ Closed Lid The door is...

Page 8: ...00A 45 1 114 6 WA45N3050A 43 9 111 7 WA45M3100A WA45N3050A B Width 27 0 68 6cm C Height with Door open 59 3 150 5cm D Depth 29 3 74 4cm Water pressure psi kPa 20 116psi 137 800kPa NET weight kg lb 57k...

Page 9: ...00 Motor AC Motor AC Motor Design Color Neat White Neat White Center display No No Jog Dial Squall Jr Same Squall Jr Same Main display LED LED LED color Red Red Door Lid TC Glass Non glass Easy door Y...

Page 10: ...me Code No Remark HOSE HANGER DC61 00224A Default MANUAL BOOK DC68 03520A Default CABLE TIE 6501 000121 Default CAP W V DC61 10449Q Default ASSY LEG SUPPORT DC97 14095A Service Note Customer can purch...

Page 11: ...ub 16 Fixer screw 5 Motor 1 Balance 5 Damper 2 Damper friction 1 Double ended spanner 10mm 17mm Replaced by box driver Leg Vice pliers A Tool for protecting empty turning of bolt or abrasion from usin...

Page 12: ...ble use the driver to disassemble hooks Be careful damage of hooks 4 Remove the 2 screws holding the control panel assembly and turn the panel over 5 Pull the Encoder Knob to separate it and then remo...

Page 13: ...Reassembly _ 11 Part Figure Description Sub and Main PCB 8 Pull the PCB s 9 Separate 5 hooks with driver Water Valve 1 After separating the control panel separate the water valve housing 2 Remove the...

Page 14: ...12 _ Disassembly and Reassembly Part Figure Description Door 1 Remove the 2 inlay tapes 2 Remove the 4 screws holding the door lid TC and separate the door...

Page 15: ...ess and damage to the wire harness 4 Separate the main wire harness the pressure switch hose clip Grounding screw 5 Separate the top cover assembly by lifting and pushing ahead the top part of the ass...

Page 16: ...ure Description Drain Pump 1 Separate the back cover 2 Separate 2 clamps 3 Remove cover pump 4 Separate 2 pins 5 Remove the 13 screws in base 6 Remove the 3 screws 7 Screws are separated by shape hand...

Page 17: ...Remove the 2 screws holding the panel control Separate all the wires connected to the housing 3 Remove the 9 screws fixing the tub cover and separate the tub cover 4 Separate the pulsator cap by inse...

Page 18: ...ounterclockwise direction 7 Place the main body so that the front frame faces upward and remove the 2 bolts holding the saddle with a 10mm wrench When you place the washer on the floor take care that...

Page 19: ...d 10 Separate the 1 marked housings 11 Separate the clip 12 Remove the 6 screws fixing the clutch assembly and then separate the clutch assembly TMR sensor 1 Remove the 2 screws with a 10mm spanner Re...

Page 20: ...E BELOW TABLE Door Code Communication Code Switch Code Panel Sub PBA Water Level Sensor Water Supply Code Water Leakage Code Overflow Code Drain Code Unbalance Code Motor Driving Code TMR Sensor Code...

Page 21: ...utions This Code occurs when an interference is generated due to too much laundry etc Water Supply Code Extra High LED Flash Foreign material is entering the water supply valve The water supply valve...

Page 22: ...ilter cover is engaged incorrectly Water leakage occurs at the drain hose The duct condensing holding screws are worn The nozzle diaphragm is engaged in the opposite direction or the rubber packaging...

Page 23: ...l sensor frequency 1 Check it after the water level sensor and the connector are connected Checking Part Blue Color Wire Oragne Color Wire 2 Frequency Approx 26 4 KHz without water Min 25 9KHz Check i...

Page 24: ...w LED Flash This may occur when the drain pump is defective Check if there is any alien substance inside the draining pump motor Check the natural drain in the same manner Check if there are any incor...

Page 25: ...mbly Unbalance Code Hot Warm LED Flash This may occur due to the laundry being unevenly distributed Check the laundry type and check if the laundry load is unbalanced Make sure to check if there is an...

Page 26: ...not inserted The door lock switch unit is damaged The wire is disconnected The door lock switch unit is defective This may occur due to a defect of the main PCB Check whether the door lock switch uni...

Page 27: ...le If the main PBA switching IC on off Code has occurred replace the main PBA The Eco Warm LED f ashes if the main relay connections are incorrect Check the connections If there is no f ashing in the...

Page 28: ...the floor is lower than the front level of the floor it can t be leveled Front Rear Only use the front legs to adjust the level Use the leg supports to adjust the level of the rear If the floor is on...

Page 29: ...ION communication with sub PBA 2 CN5 JTAG writing port 3 RY2 DOOR LOCK drive the door lock switch 4 CN3 SMPS MODULE Power Cord AC2 N AC1 L 5 CN1 LOAD DRIVE drive the load Location Part No Function Des...

Page 30: ...WATER_TEMP PIN4 SIDE_JET PIN5 HALL_SENSING PIN6 WATER LEVEL1 PIN7 WATER LEVEL2 PIN8 5V PIN9 GND CN7 MOTOR CONTROL PIN1 MOTOR LEFT PIN2 MOTOR RIGHT CN1 LOAD CONTROL PIN1 RINSE PIN2 HOT PIN3 COLD PIN4 C...

Page 31: ...unction Control Key and LED Function 2 SW601 Jog Dial Jog Dial 3 CN802 Wash communication Part Connect wash Main PBA 4 CN501 Conecting Sensing Part Connecting Thermistor Water Lavel and Cluch 5 LED LE...

Page 32: ...PART SUB PCB This Document can not be used without Samsung s authorization CN801 COMMUNICATION PIN2 3 3V PIN3 TX_TO_MAIN PIN4 RX_FROM_MAIN PIN5 RESET PIN6 5V PIN7 GND PIN8 12V PIN9 POWER_KEY_TO_MAIN P...

Page 33: ...GRAM 6 1 WIRING DIAGRAM This Document can not be used without Samsung s authorization REFERENCE INFORMATION BLK BLACK BLU BLUE GRN GREEN GRY GRAY NTR NATURAL ORG ORANGE PNK PINK RED RED SKYBLU SKYBLUE...

Page 34: ...r Grade F Code 1 F Code 2 F Code 3 Color Code W A 4 5 M 3 1 0 0 A W A 4 Product type CAN NOT CHANGE Auto Washing machine SAMSUNG s Guide Line Market Claim Capacity 4 5 cu ft Intro Year M Intro Year 20...

Page 35: ...nual is a property of Samsung Electronics Co Ltd Any unauthorized use of Manual can be punished under applicable International and or domestic law 2017 Samsung Electronics Co Ltd All rights reserved P...

Reviews: