Samsung WA10J571 Series, User Manual

Page: 35 / 88

English 35
Tr
ouble
shoo
ting
Problem Action
Fills with the wrong
temperature water.
• Fully open both water taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct water taps.
Flush water lines.
• Disconnect the hoses and clean the screens. The hose filter
screens may be clogged.
• While the washing machine fills, the water temperature may
change as the automatic temperature control feature checks
incoming water temperature. This is normal.
• While the washing machine fills, you may notice just hot and/
or just cold water going through the dispenser when cold or
warm temperatures are selected.
This is a normal function of the automatic temperature
control feature as the washing machine determines the water
temperature.
Does not drain and/
or spin.
•
Check the fuse or reset the circuit breaker.
• Make sure the electrical voltage is normal.
•
Make sure the washing machine is plugged in.
• Make sure the drain hose is pointed downward. (Natural drain
models only)
• Make sure the drain hose is not clogged.
•
Make sure the drain hose is not kinked.
• Straighten the drain hose. If there is a drain restriction, call for
service.
• Close the door, and press or tap Start/Pause . For your safety,
the washing machine will not spin unless the door is closed.
Load is wet at the end
of the cycle.
• Use the High or Extra High spin speed. (Applicable model
only)
• Use high efficiency (HE) detergent to reduce oversudsing.
• Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
WA5700JS(GOOD)-03517A-01_EN.indd 35 2015-05-14 4:31:15