Troubleshooting
If you encounter...
Try this...
My 3D glasses do not work.
The 3D glasses should be close to the TV. Move the 3D glasses to within 6m
(19.5 ft) of the TV.
Try the paring again in order to check if it is completed.
Check the 3D function settings on the TV.
Take off the glasses and put them on again. The glasses may not be turned
on if not properly worn.
The LED keeps blinking
The battery is low. Charge the battery.
Specifications (Model Number: SSG-3550CR/SSG-3570CR)
Optics
Shutters
Liquid crystal
Transmittance
37±2%
Recommended
operating
distance
2~6m (6 to 19.5 ft)
Field Rate
120 fields/second
Weight
Glasses
29g (0.99 oz)
Power
Glasses
Built-in 3.7V Lithium-polymer battery
Power
consumption
Glasses
1.12mA
Battery
Type
65mAh, 3.7V
Operating time
40Hr
Operating
conditions
Operating
temperature
50 °F ~ 104 °F (10°C ~ 40°C)
Custody
temperature
-4 °F ~ 113 °F (-20°C ~ 45°C)
✎
Product specifications may be changed without notice in order to
enhance product performance.
✎
The continuous operating time may differ depending on the wireless
communication environment and usage conditions.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a
Samsung Technician who can remotely:
•
Diagnose
your TV
•
Adjust the TV settings
for you
•
Perform a factory reset
on your TV
•
Install recommended
firmware updates
How Does it Work?
Having a Samsung Tech remotely service your TV is easy.
1. Call the Samsung Contact
Center
and ask for remote
support.
2. Open the menu
on your TV and
go to the
Support section
.
3.
Select Remote Management and
Provide the Pin#
to the agent.
4.
The agent will then
access your
TV
. That's it!
Troubleshooting and Other Information
English - 22
English - 23
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2013-06-13 �� 11:23:08