Samsung UN55MU6500F Service Manual Download Page 68

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2. Product specifications

Using Voice Interaction

- 47 -

Using Voice Interaction

Speak into the microphone on your Samsung Smart Remote to control your TV.

Availability depends on the specific model.

Running Voice Interaction

Press and hold the

button on your Samsung Smart Remote, say a command, and then release the

button.

The TV recognizes the voice command.

When you press the

button once, the Help Guide is displayed. Use the Voice Interaction function as instructed in the

Guide.

During voice analysis, the system cannot receive voice commands.

"SMART HUB"

"Volume Up"

"Help"

If you say voice commands like "

Channel number 11

" and "

Volume 10,

" you can set the channel and volume.

If you say an accessibility-related command such as caption or voice guide, the command is applied directly

and you will show an notification that the function is operating.

When playing back media content, you can execute commands such as "

Play,

" "

Pause,

" "

Stop,

" "

Rewind,

" and

Fast Forward.

The function does not operate for all apps.

- 47 -

Using Voice Interaction

Speak into the microphone on your Samsung Smart Remote to control your TV.

Availability depends on the specific model.

Running Voice Interaction

Press and hold the

button on your Samsung Smart Remote, say a command, and then release the

button.

The TV recognizes the voice command.

When you press the

button once, the Help Guide is displayed. Use the Voice Interaction function as instructed in the

Guide.

During voice analysis, the system cannot receive voice commands.

"SMART HUB"

"Volume Up"

"Help"

If you say voice commands like "

Channel number 11

" and "

Volume 10,

" you can set the channel and volume.

If you say an accessibility-related command such as caption or voice guide, the command is applied directly

and you will show an notification that the function is operating.

When playing back media content, you can execute commands such as "

Play,

" "

Pause,

" "

Stop,

" "

Rewind,

" and

Fast Forward.

The function does not operate for all apps.

Summary of Contents for UN55MU6500F

Page 1: ... TV SERVICE Manual UHD TV Contents 1 Precautions 2 Product specifications 3 Disassembly and Reassembly 4 Troubleshooting 5 Wiring Diagram UN MU6500F Chassis UWU70 Model UN49MU6500F UN55MU6500F UN65MU6500F ...

Page 2: ... 2017 Concept 2 12 2 4 2 Smart Features 2 13 2 4 3 The Samsung Smart Remote 2 21 2 4 4 Supported Resolutions for UHD Input Signals 2 22 2 4 5 HDMI black level 2 23 2 4 6 Supported Formats 2 24 3 Disassembly and Reassembly 3 1 3 1 Disassembly and Reassembly 3 1 3 1 1 49MU6500 3 1 3 1 2 55MU6500 3 6 3 1 2 65MU6500 3 10 4 Troubleshooting 4 1 4 1 Previous Check 4 1 4 2 How to Check Fault Symptom 4 2 4...

Page 3: ...oard 5 7 ANNEX Exploded View Part List UN49MU6500FXZA FA01 ANNEX 1 1 1 Exploded View ANNEX 1 1 1 1 Parts List ANNEX 1 2 1 Electrical Parts List ANNEX 2 ANNEX Exploded View Part List UN55MU6500FXZA FA01 ANNEX 1 1 1 Exploded View ANNEX 1 1 1 1 Parts List ANNEX 1 2 1 Electrical Parts List ANNEX 2 ANNEX Exploded View Part List UN65MU6500FXZA FA01 ANNEX 1 1 1 Exploded View ANNEX 1 1 1 1 Parts List ANNE...

Page 4: ...anual is a property of Samsung Electronics Co Ltd Any unauthorized use of Manual can be punished under applicable International and or domestic law 2017 Samsung Electronics Co Ltd All rights reserved Printed in Korea ...

Page 5: ...e can be changed depending on the situation 3 1 1 49MU6500 Description Picture Description 1 Carefully position the TV so that the screen is facing downwards Make sure to place the TV upon a soft cushion or any material that will prevent damage to the screen 2 Remove the screws connecting the stand to the TV Then carefully remove the stand Screws BN61 09494D x 4 EA TORQUE 22 0 26 5lbf 3 Remove the...

Page 6: ... If tabs break Using Back coever as it is Bottom 2 point Locking Top 6 point Locking L 6 point Locking R 6 point Locking Main part 1 Point Locking SMPS part 1 Point Locking Locking tabs locations 6 Remove the Electric tapes Remove them Filament Tape Dressing NOTE When assembling the TV the electric tapes must be applied on the same locations Please remember to take a picture of where the tapes wer...

Page 7: ...he cables from the TV Board 9 Remove the ASSY PCB MAIN BOARD Gently lift up to release the lock Locking Use both hands to hold Bottom chassis Guide Fixing Hole the board and slide to the left to release the board NOTE When installing the ASSY PCB MAIN BOARD verify the board is properly positioned in all 4 mounting slots Bottom chassis Guide Fixing Hole Locking Locking Slide to the left to release ...

Page 8: ...3 4 3 Disassembly and Reassemble Description Picture Description 10 Remove the BT WIFI unit 11 Remove the IR unit 12 Remove the JOG unit 13 Lastly remove the speakers on both side Panel Rear Side ...

Page 9: ...sassembling the LED TV 1 Always take precautions and follow the steps properly Remember to take a picture before 2 disassembling if possible Recommeded screwdriver torque 22 0 26 5lbf 3 The torque may need to be adjusted accordingly NOTE Reassembly procedures are in the reverse order of disassembly procedures ...

Page 10: ...he TV upon a soft cushion or any material that will prevent damage to the screen 2 Remove the screws connecting the stand to the TV Then carefully remove the stand Screws BN61 09494D x 4 EA TORQUE 22 0 26 5lbf 3 Remove the screws for the Assy Cover Rear Then carefully remove the Assy Cover Rear Screws 6001 002755 x 17 EA C R PANEL 16 EA C R MAIN 1 EA TORQUE 7 8Kgf cm ...

Page 11: ...TV the electric tapes must be applied on the same locations Please remember to take a picture of where the tapes were first applied Filament Tape Caution Caution 5 Remove the Lead Connectors and screws from the SMPS unit Then carefully remove the SMPS unit Screws 6001 003016 5 EA SMPS PANEL 5 EA TORQUE 22 0 26 5lbf 6 Remove the cables from the TV Board ...

Page 12: ...to hold Bottom chassis Guide Fixing Hole the board and slide to the left to release the board NOTE When installing the ASSY PCB MAIN BOARD verify the board is properly positioned in all 4 mounting slots Bottom chassis Guide Fixing Hole Locking Locking Slide to the left to release the board Locking Fixing Hole 8 Remove the BT WIFI unit 9 Remove the IR unit ...

Page 13: ...mber to disconnect the Power Cord before assembling or disassembling the LED TV 1 Always take precautions and follow the steps properly Remember to take a picture before 2 disassembling if possible Recommeded screwdriver torque 22 0 26 5lbf 3 The torque may need to be adjusted accordingly NOTE Reassembly procedures are in the reverse order of disassembly procedures ...

Page 14: ... or any material that will prevent damage to the screen 2 Remove the screws connecting the stand to the TV Then carefully remove the stand Screws BN61 09494D x 4 EA TORQUE 22 0 26 5lbf 3 Remove the screws for the Assy Cover Rear Then carefully remove the Assy Cover Rear Screws 6001 002755 x 21 EA C R PANEL 20 EA C R MAIN 1 EA TORQUE 7 8Kgf cm 6003 000003 x 1 EA C R SMPS 1 EA TORQUE 9 10Kgf cm ...

Page 15: ...hown on the images Filament Tape NOTE When assembling the TV the electric tapes must be applied on the same locations Please remember to take a picture of where the tapes were first applied Filament Tape Filament Tape Caution Caution 6 Remove the Lead Connectors and screws from the SMPS unit Then carefully remove the SMPS unit Screws 6001 003016 5 EA SMPS PANEL 5 EA TORQUE 7 8Kgf cm 7 Remove the c...

Page 16: ...to hold Bottom chassis Guide Fixing Hole the board and slide to the left to release the board NOTE When installing the ASSY PCB MAIN BOARD verify the board is properly positioned in all 4 mounting slots Bottom chassis Guide Fixing Hole Locking Locking Slide to the left to release the board Locking Fixing Hole 9 Remove the BT WIFI unit 10 Remove the IR unit ...

Page 17: ...ember to disconnect the Power Cord before assembling or disassembling the LED TV 1 Always take precautions and follow the steps properly Remember to take a picture before 2 disassembling if possible Recommeded screwdriver torque 22 0 26 5lbf 3 The torque may need to be adjusted accordingly NOTE Reassembly procedures are in the reverse order of disassembly procedures ...

Page 18: ...03W 100 1 SA 4 BN94 11706A ASSY PCB MAIN MUM6300 1 SA 5 BN63 16652A COVER TERMINAL SIDE 55MU6400 HIPS MOLD H 1 SNA 6 BN59 01264A NETWORK WLAN CLIENT WCM730Q 75x26x1mm 1 SA 7 BN96 39955B ASSY BOARD P IR FUNCTION KU6300 IR ASSY_ 1 SA 8 BN96 35345B ASSY BOARD P FUNCTION JOG JU7500 CT15SE8 1 SA 9 BN96 40434P ASSY COVER P REAR 55MU6300 PC ABS GF15 1 SA 10 BN96 36255G ASSY GUIDE P STAND JU6670 V STAND H...

Page 19: ... L40 2 SNA 3 6902 002550 BAG PE HDPE PE FOAM T0 015 T0 5 W200 L50 1 SNA 3 BN61 07463B TAPE DOUBLE FACE ACRYL T0 25 W7 CLEAR 0 SNA 3 BN61 11431B BRACKET STAND BODY Y15 F LED J5100 5500 1 SNA 3 BN61 13134A BRACKET STAND BOTTOM 48J5500 HGI T2 1 SNA 3 BN63 13259E COVER STAND TOP LED_J5500 PC ABS GF20 M 1 SNA 3 RF01 BN67 00327M FOOT RUBBER STAND Si GRAY W10 L10 T1 5 2 SNA 3 RF01 BN67 00398P FOOT RUBBER...

Page 20: ...CHOTTKY BAT721C 40V 200mA SOT 23 2 SA 4 0404 001640 DIODE SCHOTTKY SS1060HEWS 60V 1000mA SOD 2 SA 4 0404 001881 DIODE SCHOTTKY SS3040 HE 40V 3000mA SOD 1 SA 4 0404 001953 DIODE SCHOTTKY MBRA340F HAF 40V 3000mA S 3 SA 4 0406 001200 DIODE TVS RClamp0504F 6V 1MAV TP 5 SA 4 0406 001635 DIODE TVS SMF5 0A 6 4V 6 7V 7V 200MAV 20 1 SA 4 0406 001718 DIODE TVS SMF36A 40V 44 2V 3 8MAV 1 25VP 1 SA 4 0406 0017...

Page 21: ...RISTOR 35V 20VDC 5A 1005 TP 100V 10pF 25 SA 4 1405 001381 VARISTOR 11V 8VDC 30A 1608 TP 25V 500pF 3 SA 4 1405 001382 VARISTOR 24 5V 16VDC 120A 2012 TP 42V 40 1 SA 4 2007 000039 R CHIP 0ohm 1 1 10W TP 1608 4 SA 4 2007 000043 R CHIP 1Kohm 1 1 10W TP 1608 1 SA 4 2007 000052 R CHIP 10Kohm 1 1 10W TP 1608 1 SA 4 2007 000066 R CHIP 20Kohm 1 1 10W TP 1608 1 SNA 4 2007 000070 R CHIP 0ohm 5 1 10W TP 1608 1...

Page 22: ...007528 R CHIP 1 5Kohm 1 1 16W TP 1005 5 SA 4 2007 007588 R CHIP 1 8Kohm 1 1 16W TP 1005 1 SA 4 2007 007697 R CHIP 2 4Kohm 1 1 16W TP 1005 1 SNA 4 2007 007736 R CHIP 510Kohm 1 1 10W TP 1608 1 SA 4 2007 007766 R CHIP 2Kohm 1 1 16W TP 1005 19 SA 4 2007 007767 R CHIP 200ohm 1 1 16W TP 1005 4 SA 4 2007 007798 R CHIP 10ohm 1 1 16W TP 1005 8 SA 4 2007 008015 R CHIP 75ohm 1 1 16W TP 1005 7 SA 4 2007 00826...

Page 23: ...10 25V X7R TP 1608 1 SA 4 AD480 2203 006698 C CER CHIP 1000nF 10 25V X7R TP 1608 T0 11 SA 4 AD480 2203 006824 C CER CHIP 4700nF 10 10V X5R TP 1608 4 SNA 4 AD480 2203 006838 C CER CHIP 2200nF 10 6 3V X5R TP 1005 3 SA 4 AD480 2203 006841 C CER CHIP 1000nF 10 16V X5R TP 1005 1 SNA 4 AD480 2203 006844 C CER CHIP 470nF 10 10V X5R TP 1005 2 SA 4 AD480 2203 006890 C CER CHIP 10000nF 20 6 3V X5R TP 1608 6...

Page 24: ...NE 1P 7C NI SN YEL ANGLE 3 5PI 1 1 SA 4 JACK 3722 003873 JACK PHONE 1P 7C AU SN BLU ANGLE 3 5PI 1 1 SA 4 6302 001376 GASKET SMD CONDUCTIVE FABRIC T14 W43 L 5 SNA 4 BN40 00329B TUNER DTV AIR CABLE GVTH 7A21 VSB Half 4 1 SA 4 BN41 02568A PCB MAIN MU6400 FR 4 4L 1 6T 1 KANT Buil 1 SNA 4 CB07 BN61 13312B BRACKET SCREWLESS PCB 55KS8000 SK5 T0 3 4 SNA 4 BN68 04746A LABEL ETC ALL PET W25 4 L9 53 polyeste...

Page 25: ...68 07978B LABEL SECURITY ALL PET T0 05 W75 L52 GLO 1 SNA 3 BN68 08432A MANUAL USERS MU6500 ZA USA W P ISO B5 1 SNA 3 BN68 08439A LEAFLET ACCESSORY KIT MU6100 ZAZCZXZP N 1 SNA 3 BN69 13935A BAG ACCESSORY LDPE T0 07 L350 W700 TRP B 1 SNA 3 EH03A BN96 36071D ASSY HOLDER P RING LED JU6700 JU650 W W 1 SA 4 6902 002497 BAG ZIPPER LDPE T0 05 W100 L250 TRP RECY 1 SNA 4 AH365 BN61 11938A HOLDER WALL RING Y...

Page 26: ...N02 00352C TAPE SINGLE FACE PET T0 05 W25 L50M BLAC 0 SNA 3 BN62 00722A INSULATOR SOURCE PCB LEFT Y15 U7 5K PC B 1 SNA 3 BN63 13311A COVER SOURCE PCB LEFT Y15 LED 55 EGI SE 1 SNA 0 2 BN96 35615A ASSY COVER P SOURCE PCB RIGHT JU7500 EGI 1 SNA 3 BN60 00554R SPACER SILICONE Y15 VD Si L10 ID3 BLACK 8 SNA 3 BN62 00721A INSULATOR SOURCE PCB RIGHT Y15 U7 5K PC 1 SNA 3 BN63 13312A COVER SOURCE PCB RIGHT Y...

Page 27: ... 203W A 1 SA 4 BN94 11703A ASSY PCB MAIN MUM6300 1 SA 5 BN63 16652A COVER TERMINAL SIDE 55MU6400 HIPS MOLD H 1 SNA 6 BN59 01264A NETWORK WLAN CLIENT WCM730Q 75x26x1mm 1 SA 7 BN96 39955B ASSY BOARD P IR FUNCTION KU6300 IR ASSY_ 1 SA 8 BN96 35345B ASSY BOARD P FUNCTION JOG JU7500 CT15SE8 1 SA 9 BN96 40433P ASSY COVER P REAR 49MU6300 PC ABS ED20 1 SA 10 BN96 36255G ASSY GUIDE P STAND JU6670 V STAND H...

Page 28: ... L40 2 SNA 3 6902 002550 BAG PE HDPE PE FOAM T0 015 T0 5 W200 L50 1 SNA 3 BN61 07463B TAPE DOUBLE FACE ACRYL T0 25 W7 CLEAR 0 SNA 3 BN61 11431B BRACKET STAND BODY Y15 F LED J5100 5500 1 SNA 3 BN61 13134A BRACKET STAND BOTTOM 48J5500 HGI T2 1 SNA 3 BN63 13259E COVER STAND TOP LED_J5500 PC ABS GF20 M 1 SNA 3 RF01 BN67 00327M FOOT RUBBER STAND Si GRAY W10 L10 T1 5 2 SNA 3 RF01 BN67 00398P FOOT RUBBER...

Page 29: ...SCHOTTKY BAT721C 40V 200mA SOT 23 2 SA 4 0404 001640 DIODE SCHOTTKY SS1060HEWS 60V 1000mA SOD 2 SA 4 0404 001881 DIODE SCHOTTKY SS3040 HE 40V 3000mA SOD 1 SA 4 0404 001953 DIODE SCHOTTKY MBRA340F HAF 40V 3000mA S 3 SA 4 0406 001200 DIODE TVS RClamp0504F 6V 1MAV TP 5 SA 4 0406 001635 DIODE TVS SMF5 0A 6 4V 6 7V 7V 200MAV 20 1 SA 4 0406 001718 DIODE TVS SMF36A 40V 44 2V 3 8MAV 1 25VP 1 SA 4 0406 001...

Page 30: ...RISTOR 35V 20VDC 5A 1005 TP 100V 10pF 25 SA 4 1405 001381 VARISTOR 11V 8VDC 30A 1608 TP 25V 500pF 3 SA 4 1405 001382 VARISTOR 24 5V 16VDC 120A 2012 TP 42V 40 1 SA 4 2007 000039 R CHIP 0ohm 1 1 10W TP 1608 4 SA 4 2007 000043 R CHIP 1Kohm 1 1 10W TP 1608 1 SA 4 2007 000052 R CHIP 10Kohm 1 1 10W TP 1608 1 SA 4 2007 000066 R CHIP 20Kohm 1 1 10W TP 1608 1 SNA 4 2007 000070 R CHIP 0ohm 5 1 10W TP 1608 1...

Page 31: ...007528 R CHIP 1 5Kohm 1 1 16W TP 1005 5 SA 4 2007 007588 R CHIP 1 8Kohm 1 1 16W TP 1005 1 SA 4 2007 007697 R CHIP 2 4Kohm 1 1 16W TP 1005 1 SNA 4 2007 007736 R CHIP 510Kohm 1 1 10W TP 1608 1 SA 4 2007 007766 R CHIP 2Kohm 1 1 16W TP 1005 19 SA 4 2007 007767 R CHIP 200ohm 1 1 16W TP 1005 4 SA 4 2007 007798 R CHIP 10ohm 1 1 16W TP 1005 8 SA 4 2007 008015 R CHIP 75ohm 1 1 16W TP 1005 7 SA 4 2007 00826...

Page 32: ...10 25V X7R TP 1608 1 SA 4 AD480 2203 006698 C CER CHIP 1000nF 10 25V X7R TP 1608 T0 11 SA 4 AD480 2203 006824 C CER CHIP 4700nF 10 10V X5R TP 1608 4 SNA 4 AD480 2203 006838 C CER CHIP 2200nF 10 6 3V X5R TP 1005 3 SA 4 AD480 2203 006841 C CER CHIP 1000nF 10 16V X5R TP 1005 1 SNA 4 AD480 2203 006844 C CER CHIP 470nF 10 10V X5R TP 1005 2 SA 4 AD480 2203 006890 C CER CHIP 10000nF 20 6 3V X5R TP 1608 6...

Page 33: ...NE 1P 7C NI SN YEL ANGLE 3 5PI 1 1 SA 4 JACK 3722 003873 JACK PHONE 1P 7C AU SN BLU ANGLE 3 5PI 1 1 SA 4 6302 001376 GASKET SMD CONDUCTIVE FABRIC T14 W43 L 5 SNA 4 BN40 00329B TUNER DTV AIR CABLE GVTH 7A21 VSB Half 4 1 SA 4 BN41 02568A PCB MAIN MU6400 FR 4 4L 1 6T 1 KANT Buil 1 SNA 4 CB07 BN61 13312B BRACKET SCREWLESS PCB 55KS8000 SK5 T0 3 4 SNA 4 BN68 04746A LABEL ETC ALL PET W25 4 L9 53 polyeste...

Page 34: ...08432A MANUAL USERS MU6500 ZA USA W P ISO B5 1 SNA 3 BN68 08439A LEAFLET ACCESSORY KIT MU6100 ZAZCZXZP N 1 SNA 3 BN69 13935A BAG ACCESSORY LDPE T0 07 L350 W700 TRP B 1 SNA 3 EH03A BN96 36071D ASSY HOLDER P RING LED JU6700 JU650 W W 1 SA 4 6902 002497 BAG ZIPPER LDPE T0 05 W100 L250 TRP RECY 1 SNA 4 AH365 BN61 11938A HOLDER WALL RING Y15 JU6510 ABS MOLD BK0 4 SNA 1 BN95 02922A PRODUCT LCD SDC CY WK...

Page 35: ..._R CEM3 6 SNA 0 2 BN96 39041A ASSY OPEN CELL LSF490FN01 L 16 9 UHD 60H 1 SNA 3 BN81 12946A A S ADHESIVE ACF ADHESIVE ACF 0201 00232 1 SNA 3 BN81 12952A A S ADHESIVE SIL ADHESIVE SIL 0201 00237 1 SNA 3 BN81 12953A A S IC DRIVER SOURCE IC DRIVER SOURCE LJ 1 SNA 3 BN81 13048A A S POLARIZER CF POLARIZER CF LJ01 10722 1 SNA 3 BN81 13049A A S POLARIZER TFT POLARIZER TFT LJ01 107 1 SNA 3 BN81 13052A A S ...

Page 36: ...VSS PD BOARD L65S6N_FSM W AC DC 262W 1 SA 5 BN94 11709A ASSY PCB MAIN MUM6300 1 SA 6 BN63 16652A COVER TERMINAL SIDE 55MU6400 HIPS MOLD H 1 SNA 7 BN59 01264A NETWORK WLAN CLIENT WCM730Q 75x26x1mm 1 SA 8 BN96 39955B ASSY BOARD P IR FUNCTION KU6300 IR ASSY_ 1 SA 9 BN96 35345B ASSY BOARD P FUNCTION JOG JU7500 CT15SE8 1 SA 10 BN96 40430M ASSY COVER P REAR 65MU6300 PC ABS GF15 1 SA 11 BN96 40565A ASSY ...

Page 37: ...69 10088C PACKING SHEET UH5000 48 HDPE PE FOAM PE 1 SNA 0 2 SG01A BN96 40565A ASSY GUIDE P STAND 65KU6300 PC GF20 BK0 1 SA 3 SG03 BN61 13775A GUIDE STAND 65KU6300 PC GF20 MOLD V 2 B 1 SNA 3 BN68 08259A LABEL STICKER 49 PET T0 05 W25 4 mm L10 1 SNA 3 BN96 32380B ASSY ACCESSORY SCREW LED_H5000 BN69 1058 1 SNA 4 HOLDER BOLT BN61 09494D HOLDER BOLT KU6500 SWRCH18A BLK PRESS B 4 SA 4 BN69 10588A BAG SC...

Page 38: ...ZENER BZB84 C6V2 5 8 6 6V 300mW SO 3 SNA 4 0403 001831 DIODE ZENER KDZ12B 12 13 5V 1000mW SOD 1 1 SA 4 0403 002014 DIODE ZENER KDZ16B 16 2 18 3V 1000mW SOD 1 SNA 4 0404 001307 DIODE SCHOTTKY SSC54 40V 5000mA DO 214AB 1 SA 4 0404 001404 DIODE SCHOTTKY BAT721C 40V 200mA SOT 23 2 SA 4 0404 001640 DIODE SCHOTTKY SS1060HEWS 60V 1000mA SOD 2 SA 4 0404 001881 DIODE SCHOTTKY SS3040 HE 40V 3000mA SOD 1 SA ...

Page 39: ... 8P 3 00x3 00mm 3 SA 4 1205 005749 IC SWITCH G2897KD1U TDFN2X3 14 14P 2x3mm 2 SA 4 1404 001731 THERMISTOR NTC 33Kohm 4050K 1mW C TP 1 6 1 SNA 4 1405 001232 VARISTOR 6 4V 5 6VDC 30A 1608 TP 19V 200 7 SNA 4 1405 001271 VARISTOR 35V 20VDC 5A 1005 TP 100V 10pF 25 SA 4 1405 001381 VARISTOR 11V 8VDC 30A 1608 TP 25V 500pF 3 SA 4 1405 001382 VARISTOR 24 5V 16VDC 120A 2012 TP 42V 40 1 SA 4 2007 000039 R CH...

Page 40: ... 1 16W TP 1005 13 SA 4 2007 007334 R CHIP 200Kohm 1 1 16W TP 1005 6 SA 4 2007 007488 R CHIP 75Kohm 1 1 16W TP 1005 1 SNA 4 2007 007517 R CHIP 240ohm 1 1 16W TP 1005 5 SNA 4 2007 007520 R CHIP 20ohm 1 1 10W TP 1608 1 SA 4 2007 007528 R CHIP 1 5Kohm 1 1 16W TP 1005 5 SA 4 2007 007588 R CHIP 1 8Kohm 1 1 16W TP 1005 1 SA 4 2007 007697 R CHIP 2 4Kohm 1 1 16W TP 1005 1 SNA 4 2007 007736 R CHIP 510Kohm 1...

Page 41: ... 1005 T0 215 SA 4 AD480 2203 006324 C CER CHIP 2200nF 10 10V X5R TP 1608 15 SA 4 AD480 2203 006348 C CER CHIP 1000nF 10 25V X5R TP 1608 0 1 SA 4 AD480 2203 006562 C CER CHIP 1000nF 10 10V X5R TP 1005 19 SNA 4 AD480 2203 006636 C CER CHIP 220nF 10 25V X7R TP 1608 1 SA 4 AD480 2203 006698 C CER CHIP 1000nF 10 25V X7R TP 1608 T0 11 SA 4 AD480 2203 006824 C CER CHIP 4700nF 10 10V X5R TP 1608 4 SNA 4 A...

Page 42: ... BOX 16P 1R 1 25mm SMD A 1 SA 4 3722 003199 JACK MODULAR 8P 8C Y ANGLE NONE AU 1PORT 1 SA 4 3722 003394 JACK PHONE 1P 6C AU BLK ANGLE 3 6PI 9x14 1 SA 4 3722 003457 JACK USB 4P 1C NI BLK ANGLE A 2 0 13 1x1 2 SA 4 3722 003814 JACK PHONE 1P 7C NI SN YEL ANGLE 3 5PI 1 1 SA 4 JACK 3722 003873 JACK PHONE 1P 7C AU SN BLU ANGLE 3 5PI 1 1 SA 4 6302 001376 GASKET SMD CONDUCTIVE FABRIC T14 W43 L 5 SNA 4 BN40...

Page 43: ... 3903 001117 CBF POWER CORD DT USA Angle 2P C7 125V 1 SA 3 4301 000101 BATTERY ALKALINE 1 5V 1650mAH LR6 14 5x5 2 SNA 3 EC03 BN39 02189A GENDER CABLE DC to RCA Cable 3P L100 UL2 1 SA 3 EC03 BN39 02190A GENDER CABLE DC to RCA Cable 2P L100 UL2 1 SA 3 BN59 01266A REMOCON SMART CONTROL 2017 TV Samsung 14 1 SA 3 BN68 04972E LEAFLET REGULATORY GUIDE ALL SAMSUNG W W 1 SNA 3 BN68 05723A LABEL ETC ALL YUP...

Page 44: ...ch_KU6000_SDC_R CEM3 8 SNA 0 2 BN96 35611A ASSY COVER P SOURCE PCB LEFT JU7500 EGI 1 SNA 3 BN62 00722A INSULATOR SOURCE PCB LEFT Y15 U7 5K PC B 1 SNA 3 BN63 13378A COVER SOURCE PCB LEFT Y15 LED 65 EGI SE 1 SNA 0 2 BN96 35616A ASSY COVER P SOURCE PCB RIGHT JU7500 EGI 1 SNA 3 BN60 00554S SPACER SILICONE Y15 VD Si L10 ID4 RED T4 6 SNA 3 BN62 00721A INSULATOR SOURCE PCB RIGHT Y15 U7 5K PC 1 SNA 3 BN63...

Page 45: ...obs insulating materials cabinet backs adjustment and 2 compartment covers or shields isolation resistorcapacitor networks mechanical insulators etc Leakage Current Hot Check 3 DEVICE UNDER TEST READING SHOULD NOT BE ABOVE 0 5mA LEAKAGE CURRENT TESTER TEST ALL EXPOSED METAL SURFACES 2 WIRE CORD ALSO TEST WITH PLUG REVERSED USING AC ADAPTER PLUG AS REQUIRED EARTH GROUND WARNING Do not use an isolat...

Page 46: ...ed by replacing them with components rated for higher voltage wattage etc Parts that have special safety characteristics are identified by on schematics and parts lists A substitute replacement that does not have the same safety characteristics as the recommended replacement part might create shock fire and or other hazards Product safety is under review continuously and new instructions are issue...

Page 47: ... used 2 The internal wiring is sometimes clamped to prevent contact with thermally hot components Reinstall all such elements to their original position After servicing always check that the screws components and wiring have been correctly reinstalled Make sure that 3 the area around the serviced part has not been damaged Check the insulation between the blades of the AC plug and accessible conduc...

Page 48: ...s sufficient to damage ESDs 3 Use only a grounded tip soldering iron to solder or desolder ESDs 4 Use only an anti static solder removal device Some solder removal devices not classified as anti static can generate 5 electrical charges sufficient to damage ESDs Do not remove a replacement ESD from its protective package until you are ready to install it Most replacement ESDs 6 are packaged with le...

Page 49: ...antenna far away from any high voltage cables and install it firmly Contact with the highvoltage cable or the 6 antenna falling over may cause fire or electric shock When installing the product leave enough space 0 4m between the product and the wall for ventilation purposes 7 A rise in temperature within the product may cause fire If an equipment is provided with a replaceable battery and if repl...

Page 50: ... 2 inches 1104 1 x 701 0 x 310 5 mm 55 Without Stand 48 9 x 28 3 x 4 4 inches 1241 7 x 718 6 x 111 9 mm With Stand 48 9 x 30 7 x 12 2 inches 1241 7 x 779 3 x 310 5 mm 65 Without Stand 57 5 x 33 3 x 5 2 inches 1460 3 x 845 8 x 131 1 mm With Stand 57 5 x 35 7 x 14 5 inches 1460 3 x 907 2 x 369 1 mm Weight 49 Without Stand 27 1 lbs 12 3 kg With Stand 29 8 lbs 13 5 kg 55 Without Stand 36 8 lbs 16 7 kg...

Page 51: ... UHD Up Scaling Motion Rate 120 HDR High Dynamic Range 4K HDR Pro Blacks N A Dynamic Contrast Ratio Mega Contrast Micro Dimming UHD Dimming Local Dimming N A Auto Depth Enhancer Yes Contrast Enhancer N A Auto Motion Plus Yes Film Mode Yes Natural Mode Support Yes Peak Illuminator N A Audio Dolby Digital Plus Yes DTS Codec Yes Sound Output RMS 20W Speaker Type 2CH Down Firing w Bass Reflex Woofer N...

Page 52: ...2 Component In Y Pb Pr 1 Composite In AV 1 Common Use for Component Y Ethernet LAN Yes Audio Out Mini Jack N A Digital Audio Out Optical 1 RF In Terrestrial Cable input Satellite input 1 1 Common Use for Terrestrial 0 Ex Link RS 232C N A CI Slot N A HDMI A Return Ch Support Yes HDMI Quick Switch Yes Wireless LAN Built in Yes Anynet HDMI CEC Yes Design Bezel Type VNB Slim Type Slim Front Color Blac...

Page 53: ...h Yes Auto Power Off Yes Caption Subtitle Yes Connect Share HDD Yes ConnectShare USB 2 0 Yes Embeded POP Yes EPG Yes Game Mode Yes OSD Language English Spanish French BT HID Built in Yes USB HID Support Yes V Chip Yes IPv6 Support Yes US Ultra Clean View Yes Eco Feature Energy Star Yes Eco Sensor Yes Power Power Supply AC110 120V 50 60Hz Power Consumption Max 170 W Power Consumption Stand by 0 3 W...

Page 54: ...tio Mega Contrast Micro Dimming UHD Dimming Local Dimming N A Auto Depth Enhancer Yes Contrast Enhancer N A Auto Motion Plus Yes Film Mode Yes Natural Mode Support Yes Peak Illuminator N A Audio Dolby Digital Plus Yes DTS Codec Yes Sound Output RMS 20W Speaker Type 2CH Down Firing w Bass Reflex Woofer N A Multiroom Link Yes Blutooth Audio Yes Smart Service Voice Interaction US English Spanish Fren...

Page 55: ...igital Audio Out Optical 1 RF In Terrestrial Cable input Satellite input 1 1 Common Use for Terrestrial 0 Ex Link RS 232C N A CI Slot N A HDMI A Return Ch Support Yes HDMI Quick Switch Yes Wireless LAN Built in Yes Anynet HDMI CEC Yes Design Bezel Type VNB Slim Type Slim Front Color Black Light Effect Deco N A Stand Type V Shape Dark Titan Swivel Left Right N A Additional Feature Décor Mode Pictur...

Page 56: ...ectShare USB 2 0 Yes Embeded POP Yes EPG Yes Game Mode Yes OSD Language English Spanish French BT HID Built in Yes USB HID Support Yes V Chip Yes IPv6 Support Yes US Ultra Clean View Yes Eco Feature Energy Star Yes Eco Sensor Yes Power Power Supply AC110 120V 50 60Hz Power Consumption Max 190 W Power Consumption Stand by 0 3 W Power Consumption Typical 70 W ...

Page 57: ...tio Mega Contrast Micro Dimming UHD Dimming Local Dimming N A Auto Depth Enhancer Yes Contrast Enhancer N A Auto Motion Plus Yes Film Mode Yes Natural Mode Support Yes Peak Illuminator N A Audio Dolby Digital Plus Yes DTS Codec Yes Sound Output RMS 20W Speaker Type 2CH Down Firing w Bass Reflex Woofer N A Multiroom Link Yes Blutooth Audio Yes Smart Service Voice Interaction US English Spanish Fren...

Page 58: ...igital Audio Out Optical 1 RF In Terrestrial Cable input Satellite input 1 1 Common Use for Terrestrial 0 Ex Link RS 232C N A CI Slot N A HDMI A Return Ch Support Yes HDMI Quick Switch Yes Wireless LAN Built in Yes Anynet HDMI CEC Yes Design Bezel Type VNB Slim Type Slim Front Color Black Light Effect Deco N A Stand Type V Shape Dark Titan Swivel Left Right N A Additional Feature Décor Mode Pictur...

Page 59: ...nectShare USB 2 0 Yes Embeded POP Yes EPG Yes Game Mode Yes OSD Language English Spanish French BT HID Built in Yes USB HID Support Yes V Chip Yes IPv6 Support Yes US Ultra Clean View Yes Eco Feature Energy Star Yes Eco Sensor Yes Power Power Supply AC110 120V 50 60Hz Power Consumption Max 250 W Power Consumption Stand by 0 3 W Power Consumption Typical 85 W ...

Page 60: ...e for some accessories may differ depending on your region The provided accessories may vary depending on the model Image Product Inches Code No Samsung Smart Remote All BN59 01266A Batteries AA x 2 All 4301 000101 Power Cord All 3903 001117 User Manual All BN68 08432A Regulatory Guide All BN68 04972E Component In All BN39 02190A AV IN Adapter All BN39 02189A Wall Mount Adapter All BN96 36071D ...

Page 61: ...2 12 2 Product specifications 2 4 Viewing the Functions 2 4 1 2017 Concept Quick Setting Sources Apps Live TV ...

Page 62: ... HDMI 2 USB 1 USB 2 Connection Guide Universal Remote Source The image on your TV may differ from the image above depending on your model and geographical area 32 Smart Hub View descriptions of Smart Hub s basic functions After pressing the button on your remote control you can surf the web and download apps with Smart Hub Some of the Smart Hub services are paid services To use Smart Hub the TV mu...

Page 63: ...luding news sports weather and games by installing the corresponding apps on your TV To use this feature the TV must be connected to the Internet When Smart Hub is launched for the first time the default apps are automatically installed The default apps may differ with the geographical area Apps Editor s Choice Most Popular The image on your TV may differ from the image above depending on your mod...

Page 64: ...d cameras on the TV Try Now You cannot play media content if the content or the storage device is not supported by the TV For more information refer to Read Before Playing Photo Video or Music Files To connect the TV to a computer refer to Connecting a Computer Backup important files before connecting a USB device Samsung is not responsible for damaged or lost files To connect the TV to a mobile d...

Page 65: ...bove depending on your model and geographical area This service automatically recognizes background music from the current program or external content and returns related information This function may not be supported depending on the geographical region 1 Search You can search for music that you want 2 Settings You can turn the function that automatically recognizes and finds background music On ...

Page 66: ...epending on your model and geographical area This service displays the match or game schedules of your favorite sports teams and the results This function may not be supported depending on the geographical region 1 Search You can search your favorite sports teams 2 Settings You can set your favorite sports teams and events You can also activate the notification service that shows the match schedul...

Page 67: ...1 Search You can search for movies dramas and TV shows you want to view 2 Settings You can check your account payments and purchases Ɣ Account and Payment You can check your Samsung account and your payments for paid content Ɣ Link UltraViolet To purchase content with the TV PLUS app you must have an UltraViolet account If you already have an account enteryour account information to continue to us...

Page 68: ...dia content you can execute commands such as Play Pause Stop Rewind and Fast Forward The function does not operate for all apps 47 Using Voice Interaction Speak into the microphone on your Samsung Smart Remote to control your TV Availability depends on the specific model Running Voice Interaction Press and hold the button on your Samsung Smart Remote say a command and then release the button The T...

Page 69: ...re Using Voice Interaction Precautions forvoice interaction Ɣ To use Voice Interaction you must have a Samsung account For more information refer to Using a Samsung account Ɣ The supported voice interaction languages and features may differ by geographical region Ɣ If the language set differs from the language of your country some features are not available Ɣ The function is available only when th...

Page 70: ...watching content detailed program ͱθ ɇϩ ͱ ɇΧΧʪɇθϑࢋ Ǯ ʪ Χθʪϑϑʪʒ again you can select or run any of the functions displayed VoiceInteraction Runs VoiceInteraction Press the button say a voice command and then release the button to run VoiceInteractionࢋ Ǯ ʪ Χθʪϑϑʪʒ once the guide to VoiceInteraction appears Keep the remote more than 0 6 inches from your face when using Voice Interaction through the m...

Page 71: ...r set to Off ϑЇΧΧͱθϩϑ ЇΧ ϩͱ Ƹ U ߦߡťࢥߧߡť ߥࡏߣࡏߡ ΧЇϩ ϑ ɇ ϑࡡ и ʪ ɇ UđÃ connection with HDMI UHD Color set to On ϑЇΧΧͱθϩϑ ЇΧ ϩͱ Ƹ U ߦߡťࢥߧߡť ߥࡏߥࡏߥ ɇ ʒ ߥࡏߣࡏߣ ΧЇϩ ϑ ɇ ϑࢋ If HDMI UHD Color is set to Off Frame rate fps Color Depth Chroma Sampling ŵ 9 ߥࡏߥࡏߥ ǽAɵAθ ߥࡏߥࡏߥ ǽAɵAθ ߥࡏߣࡏߣ ǽAɵAθ ߥࡏߣࡏߡ 50 60 8 bit O If HDMI UHD Color is set to On Frame rate fps Color Depth Chroma Sampling ŵ 9 ߥࡏߥࡏߥ ǽAɵAθ ߥࡏߥࡏߥ ǽAɵAθ ߥ...

Page 72: ...24 or 30 Hz frequency or any FHD frequency the HDMI UHD Color function may not be available In this case set HDMI UHD Color to Off Using HDMI black level Settings General External Device Manager HDMI Black Level Use HDMI Black Level to adjust the black level to compensate for low black levels low contrast or dull colors generated by external devices connected to the TV via an HDMI cable This funct...

Page 73: ...ubStation Alpha MKV SubRip MKV VobSub MKV MPEG 4 Timed text MP4 TTML in smooth streaming MP4 SMPTE TT TEXT MP4 SMPTE TT PNG MP4 Supported internal subtitles 94 Supported external subtitles Name Format MPEG 4 Timed text ttxt SAMI smi SubRip srt SubViewer sub Micro DVD sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass Powerdivx psb SMPTE TT Text xml Supported internal subtitles Name Cont...

Page 74: ...Supports type 0 and type 1 Seek is not supported Supports USB device only ape ape ape aif aiff AIFF AIFF m4a ALAC ALAC Supported music formats and codecs 95 Supported image formats and resolutions File extension Format Resolution jpg jpeg JPEG 15360 x 8640 png PNG 4096 x 4096 bmp BMP 4096 x 4096 mpo MPO 15360 x 8640 The MPO format is supported partly Supported music formats and codecs File extensi...

Page 75: ...1 4 5 6 3gp vro ASF MP4 MPEG4 SP ASP 60 Dolby Digital LPCM mpg mpeg ts 3GP MOV FLV Window Media Video v9 VC1 ADPCM IMA MS AAC HE AAC tp trp VRO VOB MPEG2 1920 x 1080 20 WMA Dolby Digital Plus mov flv PS TS MPEG1 MPEG MP3 vob svi SVAF Microsoft MPEG 4 v1 v2 v3 DTS Core LBR HD_MA HD_HRA m2ts mts Window Media Video v7 WMV1 v8 WMV2 30 G 711 A Law ࣗڋ øɇи divx H 263 Sorrenson VP6 webm WebM VP8 1920 x 10...

Page 76: ...e with the TV Ɣ HEVC codec is only available in MKV MP4 TS containers Ɣ The MVC codec is supported partly Video decoders Ɣ H 264 FHD is supported up to Level 4 1 TV does not support FMO ASO RS Ɣ H 264 UHD is supported up to Level 5 1 Ɣ HEVC FHD is supported up to Level 4 1 and HEVC UHD is supported up to Level 5 1 Ɣ VC1 AP L4 is not supported Ɣ GMC 2 or above is not supported Audio decoders Ɣ Supp...

Page 77: ...ccording to the connection diagram Check the power input to the Main Board 2 How to distinguish if the problem is caused by Main Board 3 No Video Symptom If the problem is No Video but BLU is on and Indication LED is blinking repeatedly and faster than nomal booting Check Points Replace the Main Board Distorted Picture Check Points Check the inner patterns Inner View ASSY PCB MAIN JOG DC VSS PD BO...

Page 78: ...er Cord 9 9 If OK Resistance on SMPS 9 9 Fuse after first removing AC power cord If fusses are open replace SMPS 2 If fuses are OK 9 9 Standby A13V Always On to Main Board Should all be approx 9 VDC If any missing remove the SMPS connector to Main Board Standby A13V again for 9VDC 9 9 If OK replace Main Board If still missing replace SMPS 4 2 4 Troubleshooting ...

Page 79: ...ey 2 1 8V to 0 Vdc 2 CH Key 2 1 8V to 0 6 Vdc 3 GND TV in Standby LED Status If LED is OFF LED 1 7Vdc pin 8 and VCC for 3 3Vdc 9 9 If missing suspect Function Assy Cable Assy Main Assy If LED is ON Switch Operation activates on screen display 9 9 If missing Check the STBY voltage from SMPS to Main Board 1 If STBY is OK suspect 9 9 Main Board Check Jog Shuttle 5 SW Operation 2 Key 1 Key 2 for comma...

Page 80: ...nitial AC Power Cord is connected even though standby indicator is lit if voltage error or no change 2 Jog Function Control Test 9 9 If OK replace Main Board 3 All 9 9 A13V supplies to full voltage level 12 7VDC If any wrong voltage remove the SMPS connector to Main Board 4 A13V again for 12 7VDC 9 9 If OK replace Main Board 5 If still wrong voltage replace SMPS 6 OD 9 9 Over Voltage Detect 3 3Vdc...

Page 81: ...don t change and BLU_PWM changes replace SMPS If BLU_PWM doesn t change replace Main Board T Con Board Simplified 65 Activate Backlights Test 1 Disconnect Lead Cable from Main Board to Power Supply CN202 TV Screen for active backlight LEDs 9 9 If NO BACKLIGHTS 2 Minus Control pins Plus Supply pins voltages on the Panel Connector 9 9 If no pin voltages replace SMPS If BACKLIGHTS ON BUT PANEL SECTIO...

Page 82: ...able Box 9 9 If Noisy 2 T CON Section Test Patterns 9 9 PRE FRC of T CON Section 2 Customer Picture Test 2 Video Operation Generated at Pre FRC of T CON Section If OK 1 Main Section 9 9 If Noisy 2 Post FRC Pattern 9 9 POST FRC of T CON Section 3 Customer Picture Test 3 Video Operation Generated at Post FRC of T CON Section If OK 1 Main T CON Board defective 9 9 If Noisy 2 Mute 369 Mute 9 9 4 6 4 T...

Page 83: ...on 4 Mute 369 Mute NOTE May not be available for Larger models over 70 inches Video Operation Generated at T CON Section If OK 1 Main T CON Board defective 9 9 If Noisy 2 Main T CON Board 9 9 4 7 4 Troubleshooting ...

Page 84: ...PANEL If Noisy 1 Panel defective 9 9 4 8 4 Troubleshooting ...

Page 85: ...al Out Errors Red light from Optical Digital Out 9 9 If missing replace One Connect Mini No HDMI Audio Source HDMI Cable One Connect Mini Connectors 9 9 Swap with other HDMI Inputs Sources Perform EDID Write in Factory Mode Can restore missing HDMI Audio Bulletins and Latest firmware on TV 9 9 If not restored replace One Connect Mini Main Check Audio Format PCM Dolby based on external Receiver ARC...

Page 86: ...sscode Check Wi Fi signal strength at TV use WiFi Analyzer or similar App 9 9 Try another source Hot spot or Test Router Check related Bulletins 9 9 Check 9 9 Factory Mode SVC Info WiFi Error Count replace module for high error counts Router to Network Failure Check Network Status TV Router Internet Instruct the customer the TV has proper connection to the router and is likely OK Check other devic...

Page 87: ...de 9 9 If it fails both Manual Auto problem is ISP or Router ISP Blocking 3 If it Fails Internet Service Provider is Active 9 9 With DNS setting at 8888 9 9 With Hot Spot 9 9 Samsung Server Test 4 If it Fails Network Status 9 9 If OK Reset Smart Hub 9 9 Terms of Agreement are accepted 9 9 Samsung Apps 5 If it Fails Reset Smart Hub 9 9 Samsung Apps load correctly 9 9 Perform 9 9 Apps Reset in Facto...

Page 88: ...TV s Main Board If ESN number is missing NF do not replace the Main Board Reset TV Clock and check for correct Time Date Netflix relies on correct settings Reset Smart Hub Reset Apps In Factory Mode For Streaming Issues Go to TV Web Browser Go to speedof me testmy net Check Speed 9 9 for at least 5 Mbps HD streaming 25 Mbps 4K Streaming Check Latency 9 9 for less than 50ms 4 12 4 Troubleshooting ...

Page 89: ...7V eff dc BT Sig DM 4V p p 2 5V eff dc BT Sig DM 4V p p 0 0V 3 3 Vdc 0 2 5V eff dc WIFI Sig DP 0 5V p p 2 5V eff dc WIFI Sig DM 0 5V p p 0 5 Vdc VCC 3 3 Vdc 3 3 Vdc Go to Menu Support Contact Samsung Wired MAC Address xx xx xx xx xx xx Wireless MAC Address xx xx xx xx xx xx Bluetooth Address xx xx xx xx xx xx Contact Samsung Missing or Error Replace Main Board If Bluetooth Address or Wireless MAC ...

Page 90: ... 2 Remote Button NTSC MUTE 1 8 2 POWER ON PAL INFO MENU MUTE POWER ON Option must set Option Bytes when replacing Main Board Option Factory Reset returns TV to out of box condition Does not reset Apps SVC Test Patterns SVC Info ER Count Important to check for errors Resets to 0 with Factory Reset First Screen Appearing in Factory Mode Ex SAMPLE Model 4 14 4 Troubleshooting ...

Page 91: ...NS Factory Data Ver XXX Fixed Ver XX EERC Version 75 WB Ver 8 CPLD LD N A SmartControl 0 Board Info 2015 12 29 PV 12 BN41 02528A Factory Reset In Production SID Date of purchase Micom Version 9 9 Wired MAC Success 9 9 Sub Micom 9 9 Tizen 9 9 BT Version 9 9 E Manual 9 9 Wireless MAC Success 9 9 CO Status 9 9 O Operational Testing Items 9 9 Home Updates Exit Option Control Debug SVC ADC WB Advanced ...

Page 92: ...US Post Pattern 4 SoC TCON Test Pattern 2 FRC Pre Test Pattern 3 FRC Post Test Pattern Check Test Patterns Verify 1 Scaler Pattern and US Post Pattern Verify 2 FRC Pre Test Pattern Verify 3 FRC Post Test Pattern Verify 4 SoC TCON Test Pattern 4 16 4 Troubleshooting ...

Page 93: ...SVC Info ER Count WD Count Watch Dog Hardware related issue AR Count Auto Reset software i e Apps related important Error Count Status Screen Verify each item listed 4 17 4 Troubleshooting ...

Page 94: ...WB Advanced EDID Sub Option Hotel Option Shop Option Asia Option Sound Select EDID OFF to ON 3 Right Arrow Key EDID ON OFF ON Select EDID WRITE ALL 4 Enter Key EDID WRITE ALL Success Wait to Success 5 Right Arrow Key EDID WRITE ALL Wait Confirm EDID WRITE ALL Success 6 Menu Key EDID WRITE ALL Success 4 18 4 Troubleshooting ...

Page 95: ...endor SDC Vendor HANSOE ASSY CHASSIS ASSY PCB MAIN Code Spec Type Code Spec BN95 02922A CY WK049HGLV1V 49A6AU0WK BN44 00807H L55S6_FHS W BN91 18565A BN94 12424A Multi Bom PANEL SMPS MAIN FB03 Vendor SDC Vendor HANSOE ASSY CHASSIS ASSY PCB MAIN Code Spec Type Code Spec BN95 02922J CY WK049HGLV4V 49A6AU0WK BN44 00807F L55S6R_MHS BN91 18565A BN94 12424A Factory Option Local Set BOM Model Front Color ...

Page 96: ...055HGLV5V 55A6AU0WK BN44 00807F L55S6R_MHS BN91 18568A BN94 12426A Multi Bom PANEL SMPS MAIN CA04 Vendor CSOT Vendor HANSOE ASSY CHASSIS ASSY PCB MAIN Code Spec Type Code Spec BN95 04112A CY WM055HGHV1V 55S6AU0WM BN44 00807A L55S6_FHS BN91 19629C BN94 12715C Multi Bom PANEL SMPS MAIN FA05 Vendor SDC Vendor HANSOE ASSY CHASSIS ASSY PCB MAIN Code Spec Type Code Spec BN95 02923G CY WK055HGLV4V 55A6AU...

Page 97: ...K065HGLV4V 65A6AU0WK BN44 00808E L65S6NR_MSM BN91 18571A BN94 12428A Multi Bom PANEL SMPS MAIN FA03 Vendor SDC Vendor SOLUM ASSY CHASSIS ASSY PCB MAIN Code Spec Type Code Spec BN95 02925M CY WK065HGLV8V 65A6AU0WK BN44 00808E L65S6NR_MSM BN91 18571A BN94 12428A Multi Bom PANEL SMPS MAIN AA04 Vendor AUO Vendor SOLUM ASSY CHASSIS ASSY PCB MAIN Code Spec Type Code Spec BN95 04320A CY WK065HGAV3V 65L6A...

Page 98: ...ory Menu Name Data Range EDID EDID ON OFF OFF EDID WRITE ALL EDID WRITE HDMI EDID WRITE PC HDMI EDID Ver HDMI EDID Port Sub Option RS 232 Jack UART RS 232 mode setting EXT Link Support ON Serial Log On Off ON Watchdog ON FRC Monitoring OFF Checksum 0x0000 Fast Boot In Production ON USB Serial OFF ECO IC TYPE NONE Info Link Server Type development Info Link Country None TTX Group UserOSD Visual Tes...

Page 99: ...Version 1 ACM_MC ON UNIQUE TRIPLET ON FS_FAV OFF Private Range USE ON SCSA Support ON SPI Protection FKP Server Type Default OCM Support OFF Preloading Support ON Multitasking Support ON Browser preloading Support GENERAL EXT IR Boot Support OFF APP BOOTING SUPPORT ON NagSam Support OFF EWBS Support OFF MVPD MBR Provider COMCAST Cloudscan Always Upload OFF FirstScreen Cache Size 300 Hotel Option H...

Page 100: ...of the signal most use when weak signal comes from the growing area countries Pilot Level High Thld 0x20h If the noise comes from weakness electromagnetic field TV will be set Mute automatically Only default on in North America Pilot Level Low 0x10h Carrier2 Amp High ThLD 9 Carrier2 Amp Low THLD 6 Amp Volume 0xc9h Amp Scale 0x35h Amp EQ Check Sum 0xXXXXXXXX Subwoofer Support 0 Woofer Type 0 Woofer...

Page 101: ... USB Test Ready Lipsync BT Checksum 0x0000 TP Volume 0xc9h TP Scale 0x64h TP EQ CheckSum NONE Debug Factory Menu Name Data Range Spread Spectrum DDR Margin BT_ON_OFF ON RF Mute Time 600ms Tuner Margin 3 FRC TCON MPEG Margin 20 H 264 Margin 15 CAM Wait Time 15 Voice Debug OFF Power Mnangement Cert Option Waiting RM_BIST_DTV 0 RM_BIST_ATV 0 RM_BIST_CABLE 0 SerDES Check Stress Mode OFF Log Analyzer O...

Page 102: ...DMI1 Booting OFF SVC Factory Menu Name Data Range Self Test for HW Info Reset OPTION_HDMI DVB CI Test Pattern Upgrade T CON DATA UPGRADE NG T CON FW UPGRADE NG T CON CheckSum N A T CON2 Usb Download Failure UpgradeT CON eeprom T CON2 CheckSum virsion of T CON eeprom PANEL EEPROM UPGRADE Failure PANEL FLASH UPGRADE Failure Logic Usb D L SUBMICOM UPGRADE Ready Upgrade Sub Micom Program SUBMICOM JP U...

Page 103: ... Jump UPGRADE Failure IR Blaster Upgrade Failure IR Blaster delay time 50 NTV CU UPDATE Failure UD LDC PROFILE UPGRADE Failure Pic Data USB Update VER 0x000 Eco Data USB Update VER 0x0035 CI CPLD Upgrade Failure SC ADK Upgrade Failure Other setting SVC Panel ORIGINAL S N ADC WB Factory Menu Name Data Range ADC AV Calibaration NA Comp Calibration NA PC Calibration NA HDMI Calibration NA ADC Result ...

Page 104: ...ain 128 WB W2_R_Offset 128 WB_W2_B_Offset 128 WB_W2_R_Gain 152 WB_W2_B_Gain 75 WB_N_R_Offset 128 WB_N_B_Offset 128 WB_N_R_Gain 140 WB_N_B_Gain 119 MGA MGA On Off OFF R1_Gain 512 G1_Gain 512 B1_Gain 512 R2_Gain 512 G2_Gain 512 B2_Gain 512 R3_Gain 512 G3_Gain 512 B3_Gain 512 R4_Gain 512 G4_Gain 512 B4_Gain 512 R5_Gain 512 G5_Gain 512 B5_Gain 512 4 28 4 Troubleshooting ...

Page 105: ...6_Gain 512 B6_Gain 512 R7_Gain 512 G7_Gain 512 B7_Gain 512 R8_Gain 512 G8_Gain 512 B8_Gain 512 R9_Gain 512 G9_Gain 512 B9_Gain 512 R10_Gain 512 G10_Gain 512 B10_Gain 512 SPI White Balance SPI MGA WB Data to SPI 0 Advanced 4 29 4 Troubleshooting ...

Page 106: ...TV 0x0a 0x00 0x00 0x00 AV AV1 0x01 0x00 AV2 0x01 AV3 0x02 S Video S Video1 0x02 0x00 S Video2 0x01 S Video3 0x02 Component Component1 0x03 0x00 Component2 0x01 Component3 0x02 PC PC1 0x04 0x00 PC2 0x01 PC3 0x02 HDMI HDMI1 0x05 0x00 HDMI2 0x01 HDMI3 0x02 HDMI4 0x03 DVI DVI1 0x06 0x00 DVI2 0x01 DVI3 0x02 RVU RVU 0x07 0x00 PICTURE Mode Dynamic Entertain 0x0b 0x00 0x00 0x00 Standard 0x01 Movie 0x02 Na...

Page 107: ...3 Gamma 3 3 0x03 3 3 RGB Only Mode Off 0x05 0x00 Red 0x01 Green 0x02 Blue 0x03 Color Space Auto 0x06 0x00 Native 0x01 Custom 0x02 White Balance R Offset LCD 0x07 50 50 White Balance G Offset LCD 0x08 50 50 White Balance B Offset LCD 0x09 50 50 White Balance R Gain LCD 0x0a 50 50 White Balance G Gain LCD 0x0b 50 50 White Balance B Gain LCD 0x0c 50 50 White Balance Reset LCD 0x0d 0x00 Flesh Tone 15 ...

Page 108: ... 0x01 Cinema 0x02 Ticker 0x03 10p White Balance Off 0x07 0x16 0x00 On 0x07 0x16 0x01 Interval 0x07 0x17 1 10 Red 0x07 0x18 50 50 Green 0x07 0x19 50 50 Blue 0x07 0x1a 1 10 Reset 0x00 0x1b 0x00 Picture Option Color Tone Cool 0x0a 0x00 0x00 Standard 0x01 Warm1 0x02 Warm2 0x03 Digital Noise Filter Off 0x02 0x00 Low 0x01 Medium 0x02 High 0x03 Auto 0x04 Auto Visualization 0x05 MPEG Noise Filter Off 0x03...

Page 109: ...0x01 HDMI2 UHD Color Mode Off 0x05 0x00 On 0x01 HDMI3 UHD Color Mode Off 0x06 0x00 On 0x01 HDMI4 UHD Color Mode Off 0x07 0x00 On 0x01 Analog Clean View On 0x08 0x00 Screen Adjustment Picture Size 16 9 0x0b 0x0a 0x01 0x00 Zoom1 0x01 Zoom2 0x02 Wide Fit 0x03 4 3 0x04 Screen Fit 0x05 Smart View I 0x06 Smart View II 0x07 Auto Wide 0x08 Wide Zoom 0x09 Zoom 0x0a Fit to Screen Off 0x0b 0x00 0x00 Zoom Zoo...

Page 110: ...1 3D View Point 0x02 5 5 Depth 0x03 1 10 3D Auto View Off 0x05 0x00 Message Notice 0x01 On 0x02 Auto1 0x03 Auto2 0x04 3D Light Control Low 0x06 0x00 High 0x01 L R Change L to R 0x07 0x00 R to L 0x01 3D Perspective 0x08 value Optimize 0x09 value Factory SVB Expert N D Adj On 0x0b 0x0d 0x00 0x00 Off 0x01 Fix 0x02 Apply Picture Mode All Sources 0x0f 0x00 0x00 0x00 Current Source 0x01 Pip PIP Off 0x0b...

Page 111: ... HD Off 0x02 0x00 0x00 Virtual Surrond On 0x01 SRS TruDialog Off 0x03 0x00 0x00 Dialog Clarify On 0x01 Preferred Language English 0x04 0x00 0x00 Spanish 0x01 French 0x02 Korean 0x03 Japanese 0x04 Multi Track Sound Mono 0x05 0x00 0x00 Stereo 0x01 SAP 0x02 Auto Volume Off 0x06 0x00 0x00 Normal 0x01 Night 0x02 Speaker Select TV Speaker 0x07 0x00 0x00 External Speaker 0x01 Audio Out 0x01 Sound Select ...

Page 112: ...x01 Get Status Power On Off 0xf0 0x00 0x00 0x00 Volume 0 100 0xf0 0x01 0x00 0x00 Mute On Off 0xf0 0x02 0x00 0x00 Channel Number 0xf0 0x03 0x00 0x00 Source TV AV HDMI 0xf0 0x04 0x00 0x00 Picture Size 0xf0 0x05 0x00 0x00 3D On Off 0xf0 0x06 0x00 0x00 Picture Mode 0xf0 0x07 0x00 0x00 Sound Mode 0xf0 0x08 0x00 0x00 Refer for Table KEY Value Up 96 0x60 Down 97 0x61 Left 101 0x65 Right 98 0x62 Menu 26 0...

Page 113: ... Adjust Specification Source Setting Mode Pattern Use Equipment HDMI 1280 x 720 60 Hz Pattern 24 Chess Pattern CA210 Master MSPG925 Generator Chess Pattern Use other equipment only after comparing the result with that of the Master equipment Input mode Calibration Pattern CVBS IN Model_ 1 Perform in NTSC B W Pattern 24 Lattice Component IN Model_ 6 Perform in 720p B W Pattern 24 Lattice PC Analog ...

Page 114: ...h level menu 7 You can see the change of the Comp Calibration status from Failure to Success 8 Method of Color Calibration PC Apply the VESA XGA Lattice N0 21 pattern signal to the PC IN port 1 Press the Source key to switch to PC mode 2 Enter Service mode 3 Select the ADC menu 4 Select the PC Calibration menu 5 In PC Calibration Off status press the key to perform Calibration 6 When Calibration i...

Page 115: ...y Mode 1 Select 2 ADC WB menu Select 3 White Balance menu Option Control Debug SVC ADC WB Advanced White Balance Low Light Sub Brightness R offset G offset B offset Hight Light Sub Contrast R gain G gain B gain 4 39 4 Troubleshooting ...

Page 116: ...it on a USB device connect the USB device to the TV to update NOTE To update using a USB flash drive download the update package from Samsung com to your computer Then save the update package in the USB device s top level folder Otherwise the TV will not be able to locate the update package Updating the TV automatically Settings Support Software Update Auto Update If the TV is connected to the Int...

Page 117: ...5 1 5 Wiring Diagram 5 Wiring Diagram 5 1 Layout ASSY PCB MAIN JOG DC VSS PD BOARD PANNEL CONNECTORS ASSY SPEAKER P FRONT IR BT WI ...

Page 118: ...BN39 02030E BN39 02030C BN39 02030C 2 LEAD CONNECTOR POWER SMPS Main Cable BN39 02025A BN39 02025D BN39 02025G 3 LEAD CONNECTOR SUB ASSY Main WiFi Cable BN39 02219D BN39 02219A BN39 02219B 4 LEAD CONNECTOR SUB ASSY Main Function IR Cable BN39 02220B BN39 02220C BN39 02220D 5 FFC Cable Main Panel Cable BN96 39822E BN96 39820D BN96 39823B 6 FFC Cable Main Panel Cable BN96 39823C BN96 39903B BN96 399...

Page 119: ...2 Power TU802_DTMB TUNER CN1801_UT USI T LEFT CN1802_UT USI T RIGHT 1 CN501 Sound 2 CN2301 BT WIFI 3 CN1101 Function IR Main Board Pin Map 1 CN501 SOUND 1 OUT_C 3 OUT_A 2 OUT_D 4 OUT_B 2 CN2301 BT WIFI 1 BT_NRESET 9 WIFI_PHY_ON 2 BT_MODULE_WAKE 10 GND 3 BT_WAKE 11 WIFI_D _USB 4 GND 12 WIFI_D _USB 5 BT_D _USB 13 GND 6 BT_D _USB 14 A5V_PW 7 GND 15 WIFI_WOL 8 BT_WELCOME 16 WIFI_NRESET ...

Page 120: ...C _HDMI 20 8 CON_H3 HDMI 1 HDMI3_RX2 _HDMI 11 GND 2 GND 12 HDMI3_RXC _HDMI 3 HDMI3_RX2 _HDMI 13 CEC 4 HDMI3_RX1 _HDMI 14 GND 5 GND 15 HDMI3_SCL_DDC_ BUFFER 6 HDMI3_RX1 _HDMI 16 HDMI3_SDA_DDC_ BUFFER 7 HDMI3_RX0 _HDMI 17 GND 8 GND 18 HDMI3_IDENT 9 HDMI3_RX0 _HDMI 19 HDMI3_HPD 10 HDMI3_RXC _HDMI 20 9 CON_H4 HDMI 1 HDMI4_RX2 _HDMI 11 GND 2 GND 12 HDMI4_RXC _HDMI 3 HDMI4_RX2 _HDMI 13 CEC 4 HDMI4_RX1 _...

Page 121: ..._A 42 JM_USIT_TX_CH11_A 43 GND 44 JM_USIT_TX_CH11_B 45 JM_USIT_TX_CH11_B 46 GND 47 JM_USIT_TX_CH12_A 48 JM_USIT_TX_CH12_A 49 GND 50 JM_USIT_TX_CH12_B 51 JM_USIT_TX_CH12_B 52 GND 53 JM_USIT_TX_CH13_A 54 JM_USIT_TX_CH13_A 55 GND 56 JM_USIT_TX_CH13_B 57 JM_USIT_TX_CH13_B 58 GND 59 JM_USIT_TX_CH14_A 60 JM_USIT_TX_CH13_A 61 GND 62 JM_USIT_TX_CH13_B 63 JM_USIT_TX_CH14_B 64 GND 65 JM_USIT_TX_CH15_A 66 JM...

Page 122: ..._TX_CH1_B 42 JM_USIT_TX_CH1_B 43 GND 44 JM_USIT_TX_CH2_A 45 JM_USIT_TX_CH2_A 46 GND 47 JM_USIT_TX_CH2_B 48 JM_USIT_TX_CH2_B 49 GND 50 JM_USIT_TX_CH3_A 51 JM_USIT_TX_CH3_A 52 GND 53 JM_USIT_TX_CH3_B 54 JM_USIT_TX_CH3_B 55 GND 56 JM_USIT_TX_CH4_A 57 JM_USIT_TX_CH4_A 58 GND 59 JM_USIT_TX_CH4_B 60 JM_USIT_TX_CH4_B 61 GND 62 JM_USIT_TX_CH5_A 63 JM_USIT_TX_CH5_A 64 GND 65 JM_USIT_TX_CH5_B 66 JM_USIT_TX_...

Page 123: ... ڏ 㩦㩫䞿䞾㦚㯳䞾 ٻځٻڧګ 䣢 ٻځ 㔺ⶒ ڏٻڨڪڝٻځ 㩦㩫䞿䞾㦚㯳䞾 1 CNM803 2 CNL802 AC INLET Fuse SMPS Board Pin Map 1 CNM803 MAIN Connector 1 Fail Count 2 ANA_DIM 3 A13V 4 OD_ON OFF 5 A13V 6 BLU_PWM 7 A13V 8 Power ON OFF 9 GND 10 GND 11 GND 12 GND 2 CNL802 LED Connector 1 2 2 NC 3 NC 4 2 5 NC 6 NC 7 NC 8 NC 9 1 10 NC 11 NC 12 1 13 NC 14 NC 15 IF2 16 IF1 ...

Page 124: ...se SMPS Board Pin Map 1 CNM803 MAIN Connector 1 Fail Count 2 ANA_DIM 3 A13V 4 OD_ON OFF 5 A13V 6 BLU_PWM 7 A13V 8 Power ON OFF 9 GND 10 GND 11 GND 12 GND 2 CNL802 LED Connector 1 2 2 NC 3 NC 4 2 5 NC 6 NC 7 NC 8 NC 9 1 10 NC 11 NC 12 1 13 NC 14 NC 15 IF2 16 IF1 ...

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