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The problem
Try this!
The connected device
is not displayed.
Check whether the device supports .
Check whether the HDMI cable is properly connected.
Go to
(HDMI-CEC)
(
Settings
System
Expert Settings
(HDMI-CEC)
) and see if
(HDMI-CEC)
has been set to
On
.
Scan for devices again.
devices must be connected to the TV using an HDMI cable. Make sure the
device is connected to your TV with an HDMI cable. Some HDMI cables may not
support .
If the connection is terminated because there has been a power failure or the HDMI
cable has been disconnected, please scan for the device again.
The TV audio is not
being played through
the receiver.
Connect an optical cable to the TV and the receiver.
ARC enables the TV to output digital sound via the HDMI (ARC) port.
However, ARC is only available when the TV is connected to an audio receiver that
supports ARC.
I Have Trouble Launching/Using Apps
When apps aren't working, these steps may help resolve the problem.
The problem
Try this!
I launched an app, but
it's in English. How can
I change the language?
Languages supported by the app may be different from the user interface language.
The ability to change the language depends on the service provider.
My application is not
working.
Check with the service provider.
Refer to the Help section on the application service provider's website.
My File Won't Play
When files aren't playing, this may help resolve the problem.
The problem
Try this!
Some files can't be
played.
This problem may occur with high-bitrate files. Most files can be played back, but you
might experience problems with high-bitrate files.
