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Samsung UN55HU9000FXZA, Manual

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Samsung UN55HU9000FXZA Manual Download Page 55

Bluetooth 3D Glasses Troubleshooting:

Problem:  No 3D viewing     
Possible Cause:

Insure 2011/12/13/14  Samsung 3D glasses being used.

(BT not compatible with 2010 IR glasses )

Check LED’s on glasses and insure a good battery is installed

correctly.

Pairing issue?

1. Re-Pair:  Move within 2 feet, press & hold power button look for  On-Sc

reen confirmation on TV

2. If not pairing, try another set of glasses or other Bluetooth Device (BT R

emote, BT Smart Phone, etc)

3. If pairing works with another device (glasses or BT Device), troubleshoo

t glasses; weak battery, etc.  TV is okay.

Confirm TV 3D operation (Use 2D-3D Mode with Depth Control Adj.)

Confirm with a 3D signal source

Troubleshooting Bluetooth 3D Glasses

55

Summary of Contents for UN55HU9000FXZA

Page 1: ......

Page 2: ...fications 2 Key Features Operation 3 Front Rear View Component locations Connections 4 Repair Preparations 5 Layout 6 Wiring Diagram 7 Circuit Description testing 8 Troubleshooting additional 9 Factory Mode 10 Parts Disassembly Reassembly Table of Contents ...

Page 3: ......

Page 4: ...rol One Connection HU9000 Detail spec Front Color Black Design Curved T Shape Panel 55inch 65inch 120Hz Memory Flash 8G HU9000 Specifications UN55HU9000 UN65HU9000 Front Color Black Dimensions W x D x H mm Without Stand 1232 6 723 0 92 9 1450 7 848 2 110 5 With Stand 1232 6 767 6 307 9 1450 7 891 6 326 8 Weight Kg Without Stand 20 2 26 8 With Stand 23 8 31 0 HU9000 Specification ...

Page 5: ...DRAM 256MB x 2 933MHz MP Flash 8GB eMMC 4 41 HDMI 4 INPUT HDMI 2 0 ADD SW IC 2EA MHL 3 0 Voice Hand Gesture Recognition O Voice Recognition Server Camera Built In Eco Sensor IR LED Built in bottom Frame Sound output 70W Left 15W Right 15W Woofer Left 20W Right 20W Screen Mirroring O AllShare Cast Wi Fi HU9000 Specifications ...

Page 6: ...UNT A X B 400 400 400 400 C D 416 3 91 7 525 4 216 8 E F 382 9 178 3 507 9 284 2 G H 243 9 948 9 243 9 1059 3 HU9000 Specifications HU9000 55 ASSY STAND W H D 684 7 222 6 307 9 Weight kg 3 6Kg HU9000 65 ASSY STAND W H D 785 3 221 6 326 8 Weight kg 4 2Kg ...

Page 7: ......

Page 8: ...Remote controller Two Remotes Provided HU9000 Remote ...

Page 9: ......

Page 10: ...Front View HU9000 HU9000 Front View ...

Page 11: ...HU9000 ONE CONNECT BOX One Connect Box ...

Page 12: ......

Page 13: ...ith a screen cushion 3 Remove the 4 Stand Screws and remove the stand 4 Remove the Rear Panel Screws and Rear Panel Cover 5 Reconnect One Connect Box PWR Option Can re install stand to test the TV in the normal upright position 2 4 3 5 1 6001 002996 18ea Torque 4 5Kgf cm 6003 001208 4ea Torque 7 8Kgf cm ...

Page 14: ......

Page 15: ...HU9000 Layout Main board T CON SMPS Speaker Speaker MOIP Micro Dimming Board Panel Connectors Wi Fi Module Jog Function Bluetooth Module ...

Page 16: ......

Page 17: ...HU9000 Wiring Diagram Main board T CON SMPS Speaker Speaker MOIP Micro Dimming Board Panel Connectors Wi Fi Module Jog Function Bluetooth Module ...

Page 18: ......

Page 19: ...CN803 to Main Board AC Line Fuse Power Connector CN800A to Micro Dimming Board HU9000 SMPS Layout ...

Page 20: ...Test SMPS POWER SEQUENCE TEST 1 Check SMPS Fuse 2 A5V to Main Board 3 Power On Off 0V to 3 3VDC from Main Board 4 B13V switched supplies to Main Board 13VDC 5 Vamp 18VDC to Main Board 6 B13V B5V to Micro Dimming Board 7 VDRV to Micro Dimming Board CN800A to Micro Dimming Board ...

Page 21: ...cklight Micro Dimming Board Layout CNL802A CNL802B CNL802A CNL802B CN9003 CN9003 BACKLIGHT CONTROL Edge Lit 16 Segments From Main Board Backlight Control P A N E L L1 L2 L3 L4 L5 L6 L8 L7 R1 R2 R3 R4 R5 R6 R7 R8 ...

Page 22: ...n Test CN9003 1 BLU_ON OFF 0V off to 5Vdc on from the Main Board turns on Backlight Circuit 2 SERIAL Pins 4 7 10 Control Data from MAIN BOARD for operating 16 segments of Backlight 3 TEST pins 1 2 should measure 3 1VDC HU9000 Backlight Operation Test ...

Page 23: ...eight Left and eight Right LED arrays 5 The positive L1 thru L8 R1 thru R8 pins supply a steady voltage of approx 95VDC 6 The negative pins L 1 thru L8 and R1 thru R8 will vary between approx 1VDC and approx 20VDC depending on how bright that section needs to be HU9000 Backlight Operation Test ...

Page 24: ...SS VOLTAGE TO LEDS Min Backlight MAX Backlight Pins L 1 thru 8 R 1 thru 8 Pins L 1 thru 8 R 1 thru 8 UN55HU9000 Example Approximate DC Voltages are listed when measured with a Multi Meter H8000 Back Light Operation Test Pins L 1 thru 8 R 1 thru 8 Pins L 1 thru 8 R 1 thru 8 ...

Page 25: ...ch Left and Right quadrant for approx 95VDC by connecting the plus lead of the multi meter to left side or right side and negative meter lead to chassis ground 3 If any read high approx 160VDC a string of LED Backlights are open defective panel If a voltage is low remove the LED panel connector test again If it stays low replace defective SMPS HU9000 Panel Backlights Micro Dimming Board Test 95VDC...

Page 26: ...3 3V to 0 0V DC 3 Down Key 2 3 3V to 0 8V DC Jog Function Control Check Backlight Jog Function Control Jog Function Control Testing 1 Check Jog Shuttle STBY Voltages All at 3 3V except LED 2 Check Jog Shuttle 5 SW Operation Key1 Key2 for each command change 3 Check LED Indicator for STBY operation Check 1 7V Supply from Main Board ...

Page 27: ...Remove 6 Screws Lift off the Bottom Cover One Connect Box Jack Pack One Connect Box ...

Page 28: ...P IC3201 GOLF N HDMI Switc h IC HDMI Switc h IC HDMI 1 STB HDMI 2 DVI HDMI 3 ARC HDMI 4 MHL AIR CABLE LAN Audio Out Component AV1 AV2 SERVICE One connect USB1 USB2 USB3 IR Out Digital Audio Out One Connect Box Jack Pack Layout LAYOUT Jack Pack ...

Page 29: ...Jack Pack Board One connect Pin Map 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Inside of HU9000 ...

Page 30: ...GOLF_SPDIF_OUT 2 B5V_USB_OP_WIFI_CI_PW 3 GND 5 CN801 HDMI1_STB 1 HDMI1_RX2 _HDMI 11 GND 2 GND 12 HDMI1_RXCLK _HDMI 3 HDMI1_RX2 _HDMI 13 N C 4 HDMI1_RX1 _HDMI 14 GND 5 GND 15 HDMI1_SCL_DDC 6 HDMI1_RX1 _HDMI 16 HDMI1_SDA_DDC 7 HDMI1_RX0 _HDMI 17 GND 8 GND 18 HDMI1_5V 9 HDMI1_RX0 _HDMI 19 HDMI1_HPD 10 HDMI1_RXCLK _HDMI 6 CN802 HDMI2_DVI_PC 1 HDMI2_RX2 _HDMI 11 GND 2 GND 12 HDMI2_RXCLK _HDMI 3 HDMI2_R...

Page 31: ...HDMI4_RX2 _HDMI 13 N C 4 HDMI4_RX1 _HDMI 14 GND 5 GND 15 HDMI4_SCL_DDC 6 HDMI4_RX1 _HDMI 16 HDMI4_SDA_DDC 7 HDMI4_RX0 _HDMI 17 GND 8 GND 18 HDMI4_5V 9 HDMI4_RX0 _HDMI 19 HDMI4_HPD 10 HDMI4_RXCLK _HDMI 9 CN1701 LAN 1 MDI0 TX LAN 5 GND 2 GND 6 MDI0_RX LAN 3 MDI0 TX LAN 7 N C 4 MDI0 RX LAN 8 LAN_GND 10 CN502 COMPONENT 1 IDENT_COMP_Y 10 COMP_PR 2 AV1_CVBS_IN 11 IDENT_COMP_Y 3 IDENT_COMP_Y 12 COMP_PB 4...

Page 32: ...DES T1 5 SERDES R1 18 GND 6 GND 19 SERDES T5 7 SERDES T4 20 SERDES T5 8 SERDES T4 21 A5V_PW 9 GND 22 RX MICOM JACK 10 SERDES T3 23 TX MICOM JACK 11 SERDES T3 24 GVLK0_P 12 GND 25 B13V_PW 13 SERDES T2 26 B13V_PW 14 CN3601 1 B3 3V_PW 5 N TCK 2 N NTRST 6 N TDO 3 N TDI 7 N NRESET 4 N TMS 8 GND 15 CN1801 ARM JTAG 1 B3 3V_PW 5 ARM TCK 2 ARM NTRST 6 ARM TDO 3 ARM TDI 7 ARM NRESET 4 ARM TMS 8 GND 16 CN210...

Page 33: ...ct Cable to the TV 3 Power the TV ON 4 If there is a problem in the One Connect Box and the TV Panel is OK the disconnect banner will appear 5 Replace defective One Connect Board TROUBLESHOOTING ONE CONNECT BOX One Connect Box Jack pack disconnect banner will appear One Connect Box Jack Pack ...

Page 34: ...N1002 CN1001 CN1003 CN1800 CN202 Power CN1101 LVDS CN1102 LVDS CN1102 AUDIO DDR 1GB DDR 1GB DDR 1GB DDR 1GB IC501 GOLF UFv IC1400 GOLF N HU9000 MAIN BOARD LAYOUT Status LED Main Reset Push Switch Status LED Function Wi Fi BT Status LEDs must be active on for normal correct operation ...

Page 35: ...HU9000 Block Diagram ...

Page 36: ...Main Board Pin Map 1 2 3 4 5 6 7 8 9 14 13 12 11 10 Inside of HU9000 ...

Page 37: ...X1 4 SERDES TX1 17 SERDES TX1 5 SERDES TX1 18 GND 6 GND 19 SERDES TX5 7 SERDES TX4 20 SERDES TX5 8 SERDES TX4 21 A5V_PW 9 GND 22 TX_MICOM_JACK 10 SERDES TX3 23 RX_MICOM_JACK 11 SERDES TX3 24 GOLF_SPDIF_OUT 12 GND 25 B13V_PW_2 13 SERDES TX2 26 B13V_PW_2 5 CN1801 KEY FUNCTION BT WIFI IR 1 WIFI_NERSET 14 KEY_INPUT2 2 WAKE_ON_LAN 15 USB_BT_DM 3 A5V_PW_1 16 KEY_INPUT1 4 USB_WIFI_DM 17 USB_BT_DP 5 USB_W...

Page 38: ...5 EEPROM_WP 31 GND 6 TCON_SDA 32 VB1_A_TX 7 PANEL_I2C_EN 33 VB1_A_TX 8 TCON_SCL 34 GND 9 3D_EN 35 VB1_LOCKN 10 GND 36 VB1_HTPDN 11 VB1_H_TX 37 GND 12 VB1_H_TX 38 GND 13 GND 39 GND 14 VB1_G_TX 40 GND 15 VB1_G_TX 41 N C 16 GND 42 PANEL_13V_PW 17 VB1_F_TX 43 PANEL_13V_PW 18 VB1_F_TX 44 PANEL_13V_PW 19 GND 45 PANEL_13V_PW 20 VB1_E_TX 46 PANEL_13V_PW 21 VB1_E_TX 47 PANEL_13V_PW 22 GND 48 PANEL_13V_PW 2...

Page 39: ...RT_RX 4 GND 12 CN1001 FLASH DOWNLOAD 1 B3 3V_PW 6 SSPTXD 2 SSPFRM 7 GND 3 SSPRXD 8 UFV_NRESET 4 SSPWP 9 FRC_SDA 5 SSPCLK 10 FRC_SCL 13 CN1002 MICOM JTAG 1 B3 3V_PW 5 M_TCK 2 M_NTRST 6 M_TDO 3 M_TDI 7 JTAG_NRESET 4 M_TMS 8 GND 14 CN1501 ARM JTAG 1 B3 BV_PW 5 N_TCK 2 N_NTRST 6 N_TDO 3 N_TDI 7 B_NRESET 4 N_TMS 8 GND Inside of HU9000 ...

Page 40: ...wo Fuses on the TCON Board 2 If no 13VDC on either side of fuses check 13V feed from the LVDS Cables Main Board 3 If 13VDC only on one side of fuses replace defective TCON Board 4 Inspect LVDS and Panel Cable Connectors T CON TEST T CON BOARD T CON BOARD TCON Board Two 13V DC Fuses ...

Page 41: ... Test Pattern Pattern Sel Main Board SoC TCON Test Pattern likely not available for UHD Models 1 Verify Pattern Sel 2 Verify FRC Pre Test Pattern 3 Verify FRC Post Test Pattern 4 Verify SoC TCON Test Pattern CHECK TEST PATTERNS 1 2 4 3 GOLF FRC TCON BOARD LVDS LVDS FRC FRC Mostly FRC Main in One Connect Box T CON ...

Page 42: ...Power TV ON 2 Verify initial Start Up Screens Main Board with Power On 3 Press Mute 147 Mute to view Test Pattern from Main Board 4 Press Mute 369 Mute to view Test Pattern from T CON NOT AVAILABLE ON THIS MODEL IMPORTANT TEST 1 2 4 3 Main Board Video Test NOT AVAILABLE ON THIS MODEL 7 Circuit Description Testing MAIN BOARD ...

Page 43: ......

Page 44: ...t Main Board Pre FRC Post FRC Test Result Problem Pass Pass Pass Check Signal Source and other inputs Fail Pass Pass Main Board or LVDS Cable Fail Fail Pass FRC Board Fail Fail Fail T Con or Panel Customer Picture Test FRC or ...

Page 45: ...tterns Source No Display Blocking Errors LVDS Cable s Connection Sections of screen are darker BACKLIGHT Noise or lines in Screen Losing Data Info Just Backlight No Picture simulated MAIN Board Mostly White Screen top or bottom of screen has data noise UHD TVs with FRC Board F9000 Screen Failures ...

Page 46: ...SAMSUNG Wi Fi Module Bluetooth Module ...

Page 47: ... MAC and Wireless MAC at Fa ctory Mode Menu Success Failure If Wired MAC errors exist the Main Board is de fective If Wireless MAC errors exist Check Wi Fi Module Connector Voltages If OK replace Module Wired Wireless Wi Fi Module P 1 2 3 4 5 6 STBY 0 0 0 0 8 0 Power ON 0 04Vdc Wi Fi Sig 04Vdc Wi Fi Sig 5 3 Vdc 3 3 Vdc 3 3 Vdc 500mv P P Wi Fi Signal ...

Page 48: ...m issing check cable Main Board f eed If voltages OK but BT Sig pins DC Ref Voltages are missing The BT Module is likely defective Pins 1 2 3 4 5 6 7 8 9 10 Standby 0 3 3 Vdc 0 0 0V 0 5 3 3 VDC 0 3 3 Vdc Power ON 3 3 Vdc 3 3 Vdc 0 0 2V BT Sig 4V P P 1V BT Sig 4V P P 5 3 3 Vdc 3 3 Vdc 3 3 Vdc All Measurements in the Chart are DC Volts with Multi Meter Bluetooth Sig Sync Pulse are effecti ve DC Read...

Page 49: ...SAMSUNG 2014 3D ...

Page 50: ...ing the depth in t he user menu This function is controlled by t he Main PCB and is only availa ble in the 2D 3D Mode The lowest depth setting 0 wi ll not display a double image The highest setting 10 will dis play the maximum 3D effect Depth Variation Maximum 3D Effect 50 ...

Page 51: ...ooth glasses are compatible with each other 3D Control Video Processing The Main Board performs 3D operation pr ocessing for both Plasma LED 3D Operation Malfunction normally points t o a Main Board failure 3D Video processing also relies on the T CON Board FRC for LED TVs Video Noise errors with 3D activation can be Main Board issues but likely points to a T CON Board failure 3D Troubleshooting 5...

Page 52: ...3D Picture Test Error Chart 2014 LED 3D Glasses Pairing New Customer 3D Picture Test Error Chart for 2014 LED Models 3D Glasses Pairing 3D Glasses Paired 3D Glasses not Paired ...

Page 53: ...3D Picture Test 2014 LED 3D Test result New Customer 3D Picture Test Error Chart for 2014 LED Models 3D Test Picture BAD GOOD ...

Page 54: ...LEDs alternately blink 2 3 sec New battery type Glasses have LEDs on top of t he frame 3 Message appears in lower left corner of TV screen when paring is successful 2013 2014 TVs are the 3D glasses icon along with a battery icon displaying the current batt ery power when pairing Samsung Bluetooth 3D Glasses 2011 2012 54 2013 2014 2014 status LEDs are on top of the f rame ...

Page 55: ...g issue 1 Re Pair Move within 2 feet press hold power button look for On Sc reen confirmation on TV 2 If not pairing try another set of glasses or other Bluetooth Device BT R emote BT Smart Phone etc 3 If pairing works with another device glasses or BT Device troubleshoo t glasses weak battery etc TV is okay Confirm TV 3D operation Use 2D 3D Mode with Depth Control Adj Confirm with a 3D signal sou...

Page 56: ......

Page 57: ...MP PC HDMI OPTION 55A1UU9RH KOR 9000 NONE DTP SDAL GOLFP 4417 RELEASE RFS GOLF P XXXX 201X XX XX KERNEL XXX XXXX DTP DTBTD XXXX XX Backend GolfUfShare Panel SDC 120Hz FW 57XX Data 0303 TCON Version Model NNNOO0 Wired MAC Wireless MAC WIFI DRM Crt O NF Wv Hc X Dc Mx Ml Factory Data Ver XX EERC Version XX DTP BP HAL XXXX DTP BP MW XXXX DTP BP APP XXXX XX Date of purchase ...

Page 58: ...le settings located on GSPN Fast Tracks or Tips for latest exact model information Do not use the Service Manual 3 Select each item needed to change Type Local Set SW Model BOM Model Tuner etc 4 Additional items are located in MRT Option such as Front Color LVDS Format Region etc if necessary to change 1 4 2 3 F9000 Factory Mode Option Bytes ...

Page 59: ...Factory Option Setting Factory Menu Name DATA Range Option Factory Reset Type 55A1UU9RH Local set KOR SW Model UHU9000 BOM Model 9000 TUNER S_TC Ch table NONE MRT Option Engineer Option Troubleshooting ...

Page 60: ... Info Special Notes Serial Number is Missing when Main Board is replaced Pass Fail Should Pass Pass Fail Should Pass Increases count with eac h detected failure Currently Paired Items Panel Hours Main Micom SW Version F9000 Factory Mode SVC Info ...

Page 61: ...TING 1 Verify A5V Standby Voltage is OK 2 Verify B5V B12V Switched Voltages are OK 3 Check OK status of Audio Amp Voltages B13V 18V 4 Verify Inverter ON OFF is OK 5 Verify A3 3V Jog Shuttle is OK 6 Verify Panel B 13V T CON Supply is OK Factory Mode Voltage ...

Page 62: ...ress Return Menu Factory Mode EDID Write HDMI Reset Procedure 6 Select EDID Write ALL Enter Press Right Arrow Key to activate Screen changes Wait to Success 7 Press Menu Confirm EDID WRITE HDMI Success 3 Remove ALL HDMI connections 4 Press Right Arrow Key to Turn EDID Off to ON ...

Page 63: ......

Page 64: ...een is facing downwards Make sure to place the TV upon a soft curved cushion or any material that will prevent damage to the screen 2 Remove the screws connecting the stand to the TV Then carefully remove the stand 6003 001208 4ea Torque 7 8Kgf cm Disassembly and Reassembly ...

Page 65: ...Description Image Screw Parts 3 Remove the screws for the Rear Cover Then carefully remove the Rear Cover 6001 002996 18ea Torque 4 5Kgf cm Disassembly and Reassembly ...

Page 66: ...ack Side View 4 Remove the Electric tapes shown on the image When assembling the TV the electric tapes must be applied on the same locations Please remember to take a picture of where the tapes were first applied Disassembly and Reassembly ...

Page 67: ...Description Image Screw Parts 5 Remove the FFC Cable and screws from the MOIP Then carefully remove the MOIP 6001 003016 2ea Torque 7 8Kgf cm Disassembly and Reassembly ...

Page 68: ...설 명 사진 설명 나사 6 Remove the Lead Connectors and screws from the SMPS unit Then carefully remove the SMPS unit 6001 003016 6ea Torque 7 8Kgf cm Disassembly and Reassembly ...

Page 69: ...Description Image Screw Parts 7 Remove the Lead Connectors and screws from the SMPS unit Then carefully remove the SMPS unit 6001 003016 4ea Torque 7 8Kgf cm Disassembly and Reassembly ...

Page 70: ...Description Image Screw Parts 8 Remove the cables and screws from the TV Board Then carefully remove the TV Board 6001 003016 4ea Torque 7 8Kgf cm How to remove LVDS Cable Disassembly and Reassembly ...

Page 71: ...Remove the screws from the T CON Board Cover Then remove the cables and screws from the T CON Board Finally carefully remove the T CON Board 6001 003016 4ea Torque 7 8Kgf cm 6001 003075 4ea Torque 7 8Kgf cm Disassembly and Reassembly ...

Page 72: ...right to left 11 Remove the IR unit Remove the screw form IR unit Then remove the IR unit by moving it from right to left 12 Remove the WIFI unit Remove the WIFI unit by moving it from bottom to top 6001 003016 1ea Torque 7 8Kgf cm 6001 003016 1ea Torque 7 8Kgf cm Disassembly and Reassembly ...

Page 73: ...iption Image Screw Parts 13 Lastly remove the sperkers on both side If the 26pin cable that is connected to all of the modules from steps 10 12 the speakers can be detached easily Disassembly and Reassembly ...

Page 74: ...disconnect the Power Cord before assembling or disassembling the LED TV 2 Always take precautions and follow the steps properly Remember to take a picture before disassembling 3 Recommended screwdriver torque 5 7kgf The torque may need to be adjusted accordingly Disassembly and Reassembly ...

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